N
Noddy
Guest
On 30/04/13 9:30 PM, Blue Heeler wrote:
getting their shit together as they do with TV and radio advertisements
telling us how great they are, then *maybe* they might actually start
acting like a legitimate communications company and do their fucking
jobs rather than looking like a sheltered workshop that runs basket
weaving programs to keep the window lickers occupied.
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Regards,
Noddy.
Staggering.Guess what, the Telstra Tech, who arrived onsite 2 hours late, knew
nothing about ISDN provisioning other than a vague understanding of how
to plug them in and then connect his junior woodchuck "go-no/go" tester
to them. Eventually I took pity on him and explained that the as the
network termination unit had a rock solid "connect" indication and as
his junior wood chuck ISDN test tool likewise showed a perfect system,
that perhaps if he whipped out his laptop and programmed the NTUs
correctly, we would have a telephone service. I even recalled that
there is a way to program them using a plain jane phone, but I must
admit the fine detail of how to do that escapes me now. He looked at me
blankly and said that the guy in the test centre would program them -
funny that, until they are set to terminate the correct number, the
test centre cannot see them.
It is to him apparentlyAnyway, no phones for us until at least tomorrow when his boss, who
apparently knows about such things, will be able to attend to setting
up the NTUs correctly. Silly prick couldn't understand why I was pissed
with him - it isn't rocket science.
Grouse.I was also pissed with him because whilst the silly bastard actually
managed to get the POTS line for the fax working, unfortunately there
was no DSL provisioning arranged, so no Intenet till next week.
HehMind you, when I rang our "customer contact person" to ask why 3 months
was not enough time to get their shit together, he at least did
organise a wireless router, configured for our fixed IP to be delivered
within 30 minutes, Yay, we have email and bog slow internet......God
help us when we get sent a few 20meg file attachments.
Makes you wonder that if they put half as much time and money intoOn the other hand, the private company engaged to install the new PABX
were onsite exactly on time, unboxed the gear, plugged it in and had it
tested to the extent they could with no NTUs active in 90 minutes.
getting their shit together as they do with TV and radio advertisements
telling us how great they are, then *maybe* they might actually start
acting like a legitimate communications company and do their fucking
jobs rather than looking like a sheltered workshop that runs basket
weaving programs to keep the window lickers occupied.
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Regards,
Noddy.