RE Bigpond news server

Noddy wrote:
On 30/04/13 9:51 AM, Trevor wrote:

Maybe not, but it was far better once than it is now.

It's hard to imagine that it could be any worse.

I've been trying to get an ADSL connection for the last 2 years now but
can't because I'm too far from the exchange. If that was *really* the
case then I'd just suck it up and move on, but the neighbour across the
road is 120 odd meters *further* from the exchange than I am and they
gave him one a couple of months ago. My dispute with telstra is ongoing
and has been for a while.

Yet at least three times a month I get cold called from Telstra's
"Philipines" based marketing department asking me if I'd like to change
from my wireless account to ADSL2.

Their left hand has no fucking idea what their right hand is doing....



Just spent an hour on the phone with tech services, even with him
connecting remotely with my computer so he could see connection with
eternal sept working and bigpond not,got nowhere. Am getting call back
tomorrow from case manager from my long running case number (she was not
there today)
 
Noddy wrote:
On 29/04/13 4:22 PM, F Murtz wrote:

It was a detailed email in response to my email to tech dept about
problems with access to NG.
The answer suggests it still exists.

I'd be more than a little surprised if the "tech" actually knew what you
were talking about.





Maybee they are doing it to see how many complaints are generated before
switching it off.
 
"Trevor" <trevor@home.net> wrote in message
news:klmqmo$r7o$1@speranza.aioe.org...
"Dechucka" <Dechucka_1@hotmail.com> wrote in message
news:8JidnXA1KMCoQ-PMnZ2dnUVZ_sidnZ2d@westnet.com.au...
Exactly. They retrenched all the staff who actually had a clue, now they
are nearly as bad as Optus and Vodaphone! :-(

not quite as Vodophone whose coverage is useless. Used to take my wife up
to 2 days to receive SMSs

True, Telstra still have the best coverage, at a price. Unfortunately
their service no longer matches the premium price.
I'm happy with my pre paid $49 phone because I only use it for occasional
calls, The coverage for my volunteer work is a clear benefit
 
On 30/04/2013 2:46 PM, F Murtz wrote:
Noddy wrote:
On 29/04/13 4:22 PM, F Murtz wrote:

It was a detailed email in response to my email to tech dept about
problems with access to NG.
The answer suggests it still exists.

I'd be more than a little surprised if the "tech" actually knew what you
were talking about.





Maybee they are doing it to see how many complaints are generated before
switching it off.
That's a possibility

--









X-No-Archive: Yes
 
On 30/04/2013 10:42 AM, Noddy wrote:
On 30/04/13 9:33 AM, Feral wrote:

Not Telstra - not even Telecom Australia - definitely P.M.G.

Rubbish.

Given that there was *no* competition in the PMG's day whatsoever, how
do you qualify such a ridiculous statement?
I was dishing it out, Bighead, know-nothing. :)


--
Take Care. ~~
Feral Al ( @..@)
(\-- Ü--/)
((.>__oo__<.))
^^^ % ^^^
 
On 30/04/2013 12:20 PM, D Walford wrote:

Also there were no mobiles or internet and a lot fewer landlines so its
possible service was better but there is no real comparison to now.
In the 50's my parents had the only phone in our immediate area so not
many phones to go wrong.
And they were *subscribers*, not *customers* and everything got fixed
promptly and free. By me. :)

--
Take Care. ~~
Feral Al ( @..@)
(\-- Ü--/)
((.>__oo__<.))
^^^ % ^^^
 
On 30/04/2013 12:30 PM, Jason James wrote:

OTC trainee technicians used the DCA school for the first couple of
years [due the basic electronics being taught], then they switched to
dedicated OTC curriculum for the final 2 or 3 years..
Us older bastards still have good memory eh! ;-)


--
Take Care. ~~
Feral Al ( @..@)
(\-- Ü--/)
((.>__oo__<.))
^^^ % ^^^
 
On 30/04/2013 12:35 PM, Jason James wrote:

took 5 weeks to
install a home-phone. They dug a trench diagonally across my front
yard. Failed to fill it properly, so I got bogged in my own frontyard
with the 1800 :)
1. Telecom Australia (corporation).

2. That would be the Line Division (gorilla force), not the Technical
Division that put in the tank trap. :) Serves you right for buying
pommie rubbish anyway. :p


--
Take Care. ~~
Feral Al ( @..@)
(\-- Ü--/)
((.>__oo__<.))
^^^ % ^^^
 
On Apr 30, 7:56 am, "Trevor" <tre...@home.net> wrote:
"Feral" <plon...@home.ru> wrote in messagenews:klmvqt$ar$1@dont-email.me....
On 30/04/2013 9:27 AM, Noddy wrote:
On 30/04/13 8:05 AM, Trevor wrote:

True, Telstra still have the best coverage, at a price. Unfortunately
their
service no longer matches the premium price.

Was there a time when it did?

Not Telstra - not even Telecom Australia - definitely P.M.G.

Right, how did I forget all the name changes. Here's one you missed though,
Australian and Overseas Telecommunications Commission, when they originally
merged with OTC. Most people don't remember it, didn't last long under that
name.

Trevor.
I think that is wrong, Trevor, but I'm not sure. My recollection:- OTC
and Telecom Australia were never merged. OTC was merged with Aussat to
form AOTC, and AOTC was privatised to become Optus.
 
On 30/04/13 2:46 PM, F Murtz wrote:

Maybee they are doing it to see how many complaints are generated before
switching it off.
Why would they care?


--
--
Regards,
Noddy.
 
On 30/04/13 12:34 PM, F Murtz wrote:

I use eternal september but it does not list some of the things that
telstra did.
It doesn't do Binaries if I remember correctly, so if you're looking for
those you'll have to subscribe to a news server that does. Either that
or change your ISP, but given that Usenet is close to dead these days
anyway I would doubt if any of them would carry a feed within 12 months.




--
--
Regards,
Noddy.
 
On 30/04/13 12:20 PM, D Walford wrote:

Also there were no mobiles or internet and a lot fewer landlines so its
possible service was better but there is no real comparison to now.
Without any competition to measure against you can't tell if the service
was good or not. It just *was*.

In the 50's my parents had the only phone in our immediate area so not
many phones to go wrong.
They used to do some dumb shit in those days too though, like tell you
that you could only have your phone in a certain part of the house and
make you wait 37 years for a connection.




--
--
Regards,
Noddy.
 
On 30/04/13 12:35 PM, Jason James wrote:

took 5 weeks to
install a home-phone. They dug a trench diagonally across my front
yard. Failed to fill it properly, so I got bogged in my own frontyard
with the 1800 :)
That was the height of their "good service". Whenever a new housing
estate was opened up they wouldn't waste money running in new phone
cables as a matter of course. They'd wait until the houses were built
and people moved in and applied for a connection so they could come out
and rip the shit out of all the brand new roads and footpaths.

Oh yeah. Great service :)



--
--
Regards,
Noddy.
 
On 30/04/13 3:41 PM, Feral wrote:

And they were *subscribers*, not *customers* and everything got fixed
promptly and free. By me. :)
Let go and let some blood flow through before it drops off.



--
--
Regards,
Noddy.
 
On 30/04/13 2:40 PM, F Murtz wrote:

Just spent an hour on the phone with tech services, even with him
connecting remotely with my computer so he could see connection with
eternal sept working and bigpond not,got nowhere. Am getting call back
tomorrow from case manager from my long running case number (she was not
there today)
May the force be with you. One of my case managers left the company and
no one knew anything about it for three months.


--
--
Regards,
Noddy.
 
On 2013-04-29, Atheist Chaplain <abused@cia.gov> wrote:
"atec77" <"atec77 "@hotmail.com> wrote in message
news:kll72e$sul$1@dont-email.me...
On 29/04/2013 4:22 PM, F Murtz wrote:
atec77 wrote:
On 29/04/2013 2:17 PM, F Murtz wrote:
I have just recieved an email from bigpond giving detailed instructions
on how to connect to bigpond ng so it appears that the stories on its
demise are exagerated. I would post the email but it has an instruction
not to repost.
I still can not recieve it but that is probably a problem between
seamonkey, my modem and bigpond server,I think it needs my password but
I can not figure a way to make it ask for it.
If you can't ping the server then it doesn't actually exist ?

It was a detailed email in response to my email to tech dept about
problems with access to NG.
The answer suggests it still exists.

a trace to news-server.bigpond.net.au
fails to respond or return a ping from here

pinged from here and got

ping statistics for 61.9.134.55:
packets: sent = 4, received = 0, lost = 4 (100% loss)
ping won't tell you much. a server can be up an not respond to pings.

run a traceroute, on port 119 if possible.

when I do it I get as far as
bundle-ether1.win18.melbourne.telstra.net (203.50.6.114)
and then appear to hit a firewall, but I'm not on a telstra network so
that's no surprise.

--
⚂⚃ 100% natural

--- news://freenews.netfront.net/ - complaints: news@netfront.net ---
 
On 30/04/2013 9:27 AM, Noddy wrote:
On 30/04/13 8:05 AM, Trevor wrote:

True, Telstra still have the best coverage, at a price. Unfortunately
their
service no longer matches the premium price.

Was there a time when it did?


Back when it was Telecom, perhaps, but definitely when it was just a
part of the PMG.

Cheers,
Gary B-)

--
When men talk to their friends, they insult each other.
They don't really mean it.
When women talk to their friends, they compliment each other.
They don't mean it either.
 
On 30/04/2013 12:35 PM, Jason James wrote:
On Apr 30, 12:20 pm, D Walford <dwalf...@internode.on.net> wrote:
On 30/04/2013 10:42 AM, Noddy wrote:> On 30/04/13 9:33 AM, Feral wrote:

Not Telstra - not even Telecom Australia - definitely P.M.G.

Rubbish.

Given that there was *no* competition in the PMG's day whatsoever, how
do you qualify such a ridiculous statement?

Also there were no mobiles or internet and a lot fewer landlines so its
possible service was better but there is no real comparison to now.
In the 50's my parents had the only phone in our immediate area so not
many phones to go wrong.

In 1983 PMG [or wot ever they were called then] took 5 weeks to
install a home-phone. They dug a trench diagonally across my front
yard. Failed to fill it properly, so I got bogged in my own frontyard
with the 1800 :)

From memory we ordered our land line before the house was finished so
didn't have to wait long after we moved in, that was Dec 1978 and we
still have the same phone number.


Daryl
 
Noddy wrote:


Their left hand has no fucking idea what their right hand is doing....
I went back to work yesterday to help with the move to new offices.

Telstra have known, as in have had work orders, to relocate 4 dual
channel ISDN lines for nearly 3 months, along with one "Pots" line that
provides DSL internet access and also serves as the fax line.

Guess what, the Telstra Tech, who arrived onsite 2 hours late, knew
nothing about ISDN provisioning other than a vague understanding of how
to plug them in and then connect his junior woodchuck "go-no/go" tester
to them. Eventually I took pity on him and explained that the as the
network termination unit had a rock solid "connect" indication and as
his junior wood chuck ISDN test tool likewise showed a perfect system,
that perhaps if he whipped out his laptop and programmed the NTUs
correctly, we would have a telephone service. I even recalled that
there is a way to program them using a plain jane phone, but I must
admit the fine detail of how to do that escapes me now. He looked at me
blankly and said that the guy in the test centre would program them -
funny that, until they are set to terminate the correct number, the
test centre cannot see them.

Anyway, no phones for us until at least tomorrow when his boss, who
apparently knows about such things, will be able to attend to setting
up the NTUs correctly. Silly prick couldn't understand why I was pissed
with him - it isn't rocket science.

I was also pissed with him because whilst the silly bastard actually
managed to get the POTS line for the fax working, unfortunately there
was no DSL provisioning arranged, so no Intenet till next week.

Mind you, when I rang our "customer contact person" to ask why 3 months
was not enough time to get their shit together, he at least did
organise a wireless router, configured for our fixed IP to be delivered
within 30 minutes, Yay, we have email and bog slow internet......God
help us when we get sent a few 20meg file attachments.

On the other hand, the private company engaged to install the new PABX
were onsite exactly on time, unboxed the gear, plugged it in and had it
tested to the extent they could with no NTUs active in 90 minutes.




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