T
TT
Guest
"Wayne Reid" <REMOVEgokangas@hotmail.com> wrote in message
news:nkKCd.3883$i6.32087@nasal.pacific.net.au...
:
: "quietguy" <david1133@REMOVE-TO-REPLYoptusnet.com.au>
wrote in message
: news:41DA89E9.2C34CB05@REMOVE-TO-REPLYoptusnet.com.au...
: > Ahh no. You are describing reliability, and MTBF, not
quality.
: >
: > Quality is more about comfort, roadholding, noise
levels, performance,
: design,
: > features, sophistication, but of course also includes
failures etc.
: >
: > David
: >
: > TT wrote:
: >
: > >
: > > BTW Quality is number of vehicles sold divided by the
number of
: failures as
: > > a percentage and then compared across makes.
:
: Not sure that
http://www.iso.org/iso/en/iso9000-14000/iso9000/qmp.html
: mentions that leather seats or bidy dampening as quality
requirements. Nor
: does it mention any equations containing vehicular
quanities or otherwise.
:
First off Wayne I have intimate knowledge of Quality
Assurance and until recently held SGS certification to
ISO/AS 9002. You have mentioned in your link the ISO 9000
series which is purely a managerial tool for maintaining
quality standards and ensuring consistency of product. It
is not about making or developing a better product it is all
about "consistency". e.g horse manurer could be certified
to ISO 9002
: Quality (in the context being discussed) is described in
the link above (not
: that anyone here would be greatly interested).
I am ;-)
The common misconception is
: that the level of luxury equates in some way to the
quality of the unit.
:
Correct.
: In the hi-fi world we may consider the musicality of the
equipment, or the
: transparency, low measures of distortion etc. to be
evidence of quality.
: Manufacturers on the other hand would be counting the
number of units that
: test OK at the end of the production line, and the number
of after sales
: services that need to be provided.
:
Also correct.
: Phil's CD player may sound pretty crappy,
It does. It uses 1 shared DAC of dubious "quality"
and he may have identified the
: design limitations that cause the poor audio reproduction,
and this may
: prove without doubt that the unit is not fit for his
listening pleasure, but
: TT's analogies with the car industry are valid,
Naturally ;-)
and these examples tell us
: that quality is not measured by how the item works, as
opposed to whether it
: works as designed.
:
You're going really well here.
: I'm entering dangerous waters here, but you can all see
that deep down, TT
: is really in total agreement with Phil
Oops! And you were going so well to :-(
by the way he added so much to this
: thread.
:
: WR
:
BTW the word Quality can mean different things to different
people. I take it as something that is fit for purpose and
does not fail earlier than expected. Others interpret it as
"bells and whistles", leather gear knobs and an MP3 player.
Mmmm? Sounds like hi-fi more and more ;-)
Regards TT
news:nkKCd.3883$i6.32087@nasal.pacific.net.au...
:
: "quietguy" <david1133@REMOVE-TO-REPLYoptusnet.com.au>
wrote in message
: news:41DA89E9.2C34CB05@REMOVE-TO-REPLYoptusnet.com.au...
: > Ahh no. You are describing reliability, and MTBF, not
quality.
: >
: > Quality is more about comfort, roadholding, noise
levels, performance,
: design,
: > features, sophistication, but of course also includes
failures etc.
: >
: > David
: >
: > TT wrote:
: >
: > >
: > > BTW Quality is number of vehicles sold divided by the
number of
: failures as
: > > a percentage and then compared across makes.
:
: Not sure that
http://www.iso.org/iso/en/iso9000-14000/iso9000/qmp.html
: mentions that leather seats or bidy dampening as quality
requirements. Nor
: does it mention any equations containing vehicular
quanities or otherwise.
:
First off Wayne I have intimate knowledge of Quality
Assurance and until recently held SGS certification to
ISO/AS 9002. You have mentioned in your link the ISO 9000
series which is purely a managerial tool for maintaining
quality standards and ensuring consistency of product. It
is not about making or developing a better product it is all
about "consistency". e.g horse manurer could be certified
to ISO 9002
: Quality (in the context being discussed) is described in
the link above (not
: that anyone here would be greatly interested).
I am ;-)
The common misconception is
: that the level of luxury equates in some way to the
quality of the unit.
:
Correct.
: In the hi-fi world we may consider the musicality of the
equipment, or the
: transparency, low measures of distortion etc. to be
evidence of quality.
: Manufacturers on the other hand would be counting the
number of units that
: test OK at the end of the production line, and the number
of after sales
: services that need to be provided.
:
Also correct.
: Phil's CD player may sound pretty crappy,
It does. It uses 1 shared DAC of dubious "quality"
and he may have identified the
: design limitations that cause the poor audio reproduction,
and this may
: prove without doubt that the unit is not fit for his
listening pleasure, but
: TT's analogies with the car industry are valid,
Naturally ;-)
and these examples tell us
: that quality is not measured by how the item works, as
opposed to whether it
: works as designed.
:
You're going really well here.
: I'm entering dangerous waters here, but you can all see
that deep down, TT
: is really in total agreement with Phil
Oops! And you were going so well to :-(
by the way he added so much to this
: thread.
:
: WR
:
BTW the word Quality can mean different things to different
people. I take it as something that is fit for purpose and
does not fail earlier than expected. Others interpret it as
"bells and whistles", leather gear knobs and an MP3 player.
Mmmm? Sounds like hi-fi more and more ;-)
Regards TT