Warning - LG Electronics - No Aftersales Service

On Tue, 8 Jun 2004 05:11:21 +1000, "Rod Speed" <rod_speed@yahoo.com>
wrote:

No. There is no way on earth a member of the public can ring
up a service department and basically say "I have my TV in this
repair shop, can you send over this part". Not gonna happen.

Pity that aint what he was trying to do.
Well, what was he doing? His original post talked about him ringing
up trying to secure a part.

He tried to ring up the service department and reserve a part,

To be supplied to the service agent. Because he wanted to
minimise the time he wouldnt have the TV, because it was
only a relatively minor fault that didnt prevent the $9K TV
from being used. Perfectly reasonable only allow the TV to
be taken away when they actually had the part to replace.
Yes, I agree, but again it comes back to there is no way LG are going
to carry out that customers request on behalf ot he service agent -
its inappropriate and not his place to be asking. Repair details are
directed through the qualified service agent, not the general public.

and he also tried to open repeated dialogues with the GM.

Only after being ignored by rest of the operation.
Still futile.

He is a bit short tempered with his requests.

You dont know that. It is perfectly reasonable with a $9K TV
that has a minor problem that doesnt prevent it being used
to only allow the service agent to take it away when they
have the part at their place to minimise the time its away.
Considering the service agent wouldn't have a clue what the real fault
was until he was able to take the unit away for inspection.


--
Trev

"I took the liberty of fertilising your caviar"

Fan Made DVD Commentaries - http://www.geocities.com/mmmcommentaries
VizPoets Filmmakers - http://www.vizpoets.com
Newsgroup stats - http://groups.yahoo.com/group/newsgroupstats/
http://groups.google.com/groups?selm=3c026e8d%240%247488%24afc38c87%40news.optusnet.com.au&output=gplain
 
On 7 Jun 2004 06:07:02 -0700, paul_c100@hotmail.com (Paul) wrote:

Why should I leave it too chance that the TV was away for an
indefinate period of time ? We've all heard / read experiences about
people having items away for months 'waiting for parts'. If you wish
to be one of those victims, then good luck to you. I prefer to control
my own situation. Asking LG if the part was in stock and in the
country should not be a difficult question. If they genuinely were
interested in causing me the least amount of inconvenience, then they
should have been more than happy to help.
They are under no obligation at all to deal with you in this matter -
the service agent is the one you should be dealing with. You are
impatient for the return of your TV and have done some stupid things.

Although I don't know you, and unlike you, won't make assumptions
about you, but let me give you a quick lesson in the corporate world.

In most cases, large companies have dedicated complaints handling
departments. Should a customer of that company feel 'motivated' to
escalate to the MD level, they will refer to this department. For most
companies that are interested in developing a good brand, this process
achieves to things. Firstly, it attempts to resolve the customer's
complaint / problem. Secondly, it provides a formal channel from which
the management / board of a company can find out what is happening at
on the front line of a business.

This is one of the first lessons in business. Most people with any
business training would be familiar with this concept.
Yawn. Sending multiple faxes to the GM was the wrong thing to do, OK?

Most of us will be patient and won't try to speak to the Managing Director
about possibly baseless allegations.

How do you know they are 'baseless allegations' ? Again, if you wish
to be patient and wait for ever after paying a not insignificant
amount for a TV, then, that's completely your right. As I said, I am
not willing to leave things to chance.
There is that impatience again.


--
Trev

"I took the liberty of fertilising your caviar"

Fan Made DVD Commentaries - http://www.geocities.com/mmmcommentaries
VizPoets Filmmakers - http://www.vizpoets.com
Newsgroup stats - http://groups.yahoo.com/group/newsgroupstats/
http://groups.google.com/groups?selm=3c026e8d%240%247488%24afc38c87%40news.optusnet.com.au&output=gplain
 
"Koenig" <trevorgenschbloodysven@optusnet.com.au> wrote in message

He is impatient - he bypasses his service agent to try and secure a
part from LG directly. He is a hot head - multiple faxes to the
General Manager - useless and only usually done to get some quick
action (usually down to impatience on the customers part).
If he did all of that in the space of five minutes, then I'd be inclined to
agree with you.

However, there's no way you can tell that he did from his post, and if what
he did was "spread out" over a three week period, then there's nothing "hot
headed" there that I can see....

No, which is why I don't lose sleep over a short delay.
Yeah, okay.

Your definition of "short" would probably be at odds to most though :)

What the fault was to start with.
Fine.

Perhaps you could give us an example of what you'd consider to be an
"acceptable" fault in a brand new item....

--
Regards,
Noddy.
 
On Tue, 8 Jun 2004 08:56:09 +1000, "Noddy" <dg4163@tpg.com.au> wrote:


Perhaps you could give us an example of what you'd consider to be an
"acceptable" fault in a brand new item....
Oh god, how the heck would I know. But we aren't talking about any
other faults, we are talking about this fault that has caused this
chain of events.



--
Trev

"I took the liberty of fertilising your caviar"

Fan Made DVD Commentaries - http://www.geocities.com/mmmcommentaries
VizPoets Filmmakers - http://www.vizpoets.com
Newsgroup stats - http://groups.yahoo.com/group/newsgroupstats/
http://groups.google.com/groups?selm=3c026e8d%240%247488%24afc38c87%40news.optusnet.com.au&output=gplain
 
"bok" <bok@dodo.com.au> wrote in message
news:40c434c4@news.comindico.com.au...
after going to the lg website and lookong up the prices of the rear
projection tv's u said that u paid $9000 for the one u bought.when i
looked
at the prices not one of there tv's where priced above $7499 rrp.also
what
model did u get or do u won't me to give u some model number's so that u
can
still carry on with your lies?
I want you to learn some basic english and grammar so your messages are at
least comprehendable.


RT-52SZ30RB
52" (132cm) LCD Widescreen Rear Pro TV


MW-60SZ12
60" LCD Rear Projection Monitor





RT-48SZ40RB
48" LCD Rear Projection TV
(reddot design award winner ...


RT-44SZ80LB
44" HDTV Ready LCD Rear Projection TV



"Koenig" <trevorgenschbloodysven@optusnet.com.au> wrote in message
news:jRRwc.75$EP1.4975@news.optus.net.au...
A warning to people who like me are attracted by LG's electronics
products and pretty aggressive prices. Everything is fine if the
product works, HOWEVER, be warned that should the product fail, you
may have significant problems getting it satisfactorily repaired.

I recently bought an extremely expensive LG LCD Rear Projection TV.
This was a great product, but it had a samll fault with the screen
since new. After contacting LG, they said I had to go through the
repair agents, fair enough. I rang them. After making me take half
days off work on three occasions, the told me they would have to take
the TV away.

This I don't understand. Why did you have to take 3 half days off? One
to
drop it down, one to pick it up. What's the third?


They could not tell me how long they would have it. They would not
ring LG and ask if the part was in stock. I rang LG customer service.
Wow, was a frustrating experience. They really weren't interested at
all. I explained politely that I was going to have the TV at the
service agent and could they deliver the part (or at least reserve it)
so the TV would be out of action for the least possible time. They
said no.

Of course they did. You aren't a repair firm looking for a part - you
are
a
member of the public wanting to ring up and "reserve" a spare part.
They
are not a library, and LG themselves do not directly deal with the
public
(certainly not in the case of repair). That you thought you could take
this
course of action shows how high your level of frustration was "they are
taking too long, *I'll* do it dammit!".

I think located the
Managing Directors name and sent a fax saying nobody was responding
and I wanted to speak to the Managing Director and wanted a
replacement unit.

You *think*? And you are not entitled to a replacement unit - that your
existing unit had an ambigious timeframe for repair is regrettable, but
that's the way it is. Its the same with any repair job - sometimes
parts
take time to get there.

Long story, but : She promised the TV would be returned within 3 days.
I aggreed to have the TV taken away. We waited three weeks. Nobody
returned calls. Unbelievable.

Now, that is bad.


I have tried now on two occasions to contact the Managing Directors
office. They completely ignore me. If you are motivated to attempt to
speak to the MD of a company, then almost every reasonable company
will pass it onto somebody reasonable.

If you are motivated enough to want to speak to the Managing Director,
then
you have already been certified by the company as a lunatic. A lunatic
who
thinks "going to the top" will solve it all.


Bottom line ... If you are buying anything more than an LG toaster, be
aware that if it breaks down, you almost certainly will have little
chance getting a resolution unless it's a simple problem to fix.

Most of us will be patient and won't try to speak to the Managing
Director
about possibly baseless allegations.


Trev.
 
Why didn't you take it back the moment you discovered the fault. You would
of had a chance of getting it replaced especially within 7days of purchase.
BUT Agree some of the people at LGE are not the most desirable to be dealing
with.

The Managing Director doesn't know whats going on down there, so why bother
him about one sale on a LCD screen, which may take a few weeks to get
repaired.
I know its wrong you spend $9000 and have to wait for it to be fixed before
use. Thats why you take it back within 7 days and DEMAND a replacement. If
not tell them to consult there lawyer and ask them to read the law again.
There is a cooling off period where you may change your mind or get replaced
if faulty. After that it is upto the manufacture to get there act together
to provide the best service.

I would not BUY LG to start with. Remember Goldstar. Remember how bad the
quality of drives and monitors were back then.

But this doesn't make them any better than SONY. ow Sony are just dickheads.
Customer spent $1400 on a screen and it stopped working within 20min
of use. So we sent it back to sony and sony said we have no stock of that
colour, yet the person dealing with it wrote us down as having a white
(beige frame screen) when we had a black frame screen so we waited 4 weeks
and finally got a replacment if the screen when if the person did her job
and was not so colour blind we could have had a new screen within 5 days




"Phil Allison" <philallison@tpg.com.au> wrote in message
news:2ii7bpFnddnoU1@uni-berlin.de...
"Noddy"

"Phil Allison"

** Noddy would have to lift his game dramatically to rate the title
of
moron.

Yeah, yeah, whatever.


** QED.



Tell your story walking, pal. You've done a *fine* job of proving to
everyone just what a ignorant imbecile you are...


** Noddy has just done a first rate job of proving what a worthless
troll
he is.




............. Phil
 
"Koenig" <trevorgenschbloodysven@optusnet.com.au> wrote in message

Oh god, how the heck would I know. But we aren't talking about any
other faults, we are talking about this fault that has caused this
chain of events.
I'm aware of that.

However, you seem to be of the opinion that the nature of the fault is
important in justifying his complaint, and I was wondering why he should be
prepared to accept *any* faults at all in a brand new item.

--
Regards,
Noddy.
 
On Tue, 8 Jun 2004 10:55:36 +1000, "Noddy" <dg4163@tpg.com.au> wrote:

"Koenig" <trevorgenschbloodysven@optusnet.com.au> wrote in message

Oh god, how the heck would I know. But we aren't talking about any
other faults, we are talking about this fault that has caused this
chain of events.

I'm aware of that.

However, you seem to be of the opinion that the nature of the fault is
important in justifying his complaint, and I was wondering why he should be
prepared to accept *any* faults at all in a brand new item.
Partly. In this case it would provide a bit of context to the whole
sitaution.

--
Trev

"I took the liberty of fertilising your caviar"

Fan Made DVD Commentaries - http://www.geocities.com/mmmcommentaries
VizPoets Filmmakers - http://www.vizpoets.com
Newsgroup stats - http://groups.yahoo.com/group/newsgroupstats/
http://groups.google.com/groups?selm=3c026e8d%240%247488%24afc38c87%40news.optusnet.com.au&output=gplain
 
"Phil Allison" <philallison@tpg.com.au> wrote in message
news:2iivm6Fnps18U1@uni-berlin.de...
** We have another *** live *** one.
Way to snip the post and evade the issue.

Is the moon full tonight ?????




............. Phil
No, are you trying to make up for that with stars?
 
"Phil Allison" <philallison@tpg.com.au> wrote in message
news:2ij0u2FndrloU1@uni-berlin.de...
** LCD screen technology is not usually defect free - never has been.
Even expensive LCD projectors have a few defects - at least - they are
not
visible unless you go on a witch hunt for them.
Dead pixels are easily visible, especially on a large projected screen
that's regularly viewed, and certainly not every panel has at least a few of
them.

The issue is all about the
extraordinary cost to make perfect ones. If you did not pay the price for
a
perfect one - then you have no grounds to whinge.
Do you think there was a more expensive, same model, TV beside his one with
'defect free' advertised?
 
"Michael" <quadhammerNOHAM@hotmail.com> wrote in message
news:2iknl4FnvesaU1@uni-

The issue is all about the
extraordinary cost to make perfect ones. If you did not pay the price
for
a
perfect one - then you have no grounds to whinge.

Do you think there was a more expensive, same model, TV beside his one
with
'defect free' advertised?
Lol :)

It was a pretty ridiculous comment, wasn't it? :)

--
Regards,
Noddy.
 
"Michael" <

"Phil Allison"

** We have another *** live *** one.

Way to snip the post and evade the issue.
** A live one and a liar.



............ Phil
 
Bok,

Learn to read - the MW-60SZ12 has a RRP of $11,249. Go and check
http://au.lge.com/prodmodeldetail.do?actType=search&page=1&modelCategoryId=010201&categoryId=010201&parentId=0102&modelCodeDisplay=MW-60SZ12&model=Select+a+model

On the subject of the main thread, I also own this same model (paid only 8K
at Harvey Normans in Melbourne, with two years interest free and no deposit)
and the Power supply shat itself after only 8 weeks. An LG repairer came out
within 2 days and replaced it immediately, all for free under warranty. I
couldn't have been more pleased with the service, but was a little
disconcerted to be told by the repairer that it was a good thing I had an
extended warranty because they've had to do a lot of repairs on that model.
I haven't had any other problems with it.


"Marty" <NOSPAM_vk2umj@yahoo.com.au_NOSPAM> wrote in message
news:40c5028d_1@news.iprimus.com.au...
"bok" <bok@dodo.com.au> wrote in message
news:40c434c4@news.comindico.com.au...
after going to the lg website and lookong up the prices of the rear
projection tv's u said that u paid $9000 for the one u bought.when i
looked
at the prices not one of there tv's where priced above $7499 rrp.also
what
model did u get or do u won't me to give u some model number's so that u
can
still carry on with your lies?


I want you to learn some basic english and grammar so your messages are at
least comprehendable.


RT-52SZ30RB
52" (132cm) LCD Widescreen Rear Pro TV


MW-60SZ12
60" LCD Rear Projection Monitor





RT-48SZ40RB
48" LCD Rear Projection TV
(reddot design award winner ...


RT-44SZ80LB
44" HDTV Ready LCD Rear Projection TV



"Koenig" <trevorgenschbloodysven@optusnet.com.au> wrote in message
news:jRRwc.75$EP1.4975@news.optus.net.au...
A warning to people who like me are attracted by LG's electronics
products and pretty aggressive prices. Everything is fine if the
product works, HOWEVER, be warned that should the product fail, you
may have significant problems getting it satisfactorily repaired.

I recently bought an extremely expensive LG LCD Rear Projection TV.
This was a great product, but it had a samll fault with the screen
since new. After contacting LG, they said I had to go through the
repair agents, fair enough. I rang them. After making me take half
days off work on three occasions, the told me they would have to
take
the TV away.

This I don't understand. Why did you have to take 3 half days off?
One
to
drop it down, one to pick it up. What's the third?


They could not tell me how long they would have it. They would not
ring LG and ask if the part was in stock. I rang LG customer
service.
Wow, was a frustrating experience. They really weren't interested at
all. I explained politely that I was going to have the TV at the
service agent and could they deliver the part (or at least reserve
it)
so the TV would be out of action for the least possible time. They
said no.

Of course they did. You aren't a repair firm looking for a part - you
are
a
member of the public wanting to ring up and "reserve" a spare part.
They
are not a library, and LG themselves do not directly deal with the
public
(certainly not in the case of repair). That you thought you could
take
this
course of action shows how high your level of frustration was "they
are
taking too long, *I'll* do it dammit!".

I think located the
Managing Directors name and sent a fax saying nobody was responding
and I wanted to speak to the Managing Director and wanted a
replacement unit.

You *think*? And you are not entitled to a replacement unit - that
your
existing unit had an ambigious timeframe for repair is regrettable,
but
that's the way it is. Its the same with any repair job - sometimes
parts
take time to get there.

Long story, but : She promised the TV would be returned within 3
days.
I aggreed to have the TV taken away. We waited three weeks. Nobody
returned calls. Unbelievable.

Now, that is bad.


I have tried now on two occasions to contact the Managing Directors
office. They completely ignore me. If you are motivated to attempt
to
speak to the MD of a company, then almost every reasonable company
will pass it onto somebody reasonable.

If you are motivated enough to want to speak to the Managing Director,
then
you have already been certified by the company as a lunatic. A
lunatic
who
thinks "going to the top" will solve it all.


Bottom line ... If you are buying anything more than an LG toaster,
be
aware that if it breaks down, you almost certainly will have little
chance getting a resolution unless it's a simple problem to fix.

Most of us will be patient and won't try to speak to the Managing
Director
about possibly baseless allegations.


Trev.
 
Koenig <trevorgenschbloodysven@optusnet.com.au> wrote in
message news:for9c0ha140rf3fb6t07mf114vnipdlsqg@4ax.com...
Noddy <dg4163@tpg.com.au> wrote

Again, depending on the situation - if what we have seen in the OPs
notes are any indication, he is a hot head who is very impatient.

I'm genuinely intrigued that you can come to that conclusion from his post.

He is impatient - he bypasses his service
agent to try and secure a part from LG directly.
He never said anything like that. Thats just
YOUR misinterpretation of what he actually said.

He is a hot head
You dont know that either.

- multiple faxes to the General Manager
ONLY after the appropriate bits of LG ignored him.

- useless
Wrong.

and only usually done to get some quick action
Or some action at all if you're getting ignored.

(usually down to impatience on the customers part).
Wrong again.

Its the only thing that makes any sense if the
appropriate bits of that organisation are ignoring you.

I have a bit more patience, especially if I can see that something
is out of a particular persons control and may take time to fix.

Do you have a choice?

No, which is why I don't lose sleep over a short delay.

Yes, but who knows how long the part will take to be acquired?
There are a lot of variables the OP has ommitted to mention.

What ones in particular that you think would make any real difference?

What the fault was to start with.
 
Koenig <trevorgenschbloodysven@optusnet.com.au> wrote in
message news:fsr9c0ti1tq78i4bepb1fdomtnc6110c7g@4ax.com...
Rod Speed <rod_speed@yahoo.com> wrote

No. There is no way on earth a member of the public can ring
up a service department and basically say "I have my TV in this
repair shop, can you send over this part". Not gonna happen.

Pity that aint what he was trying to do.

Well, what was he doing?
Keep the TV until the part it needed was available at the service
agent to minimise the time that he would be without the TV.

Perfectly reasonable when the service agent didnt have the
part and the TV was usable without that part being swapped.

His original post talked about him ringing up trying to secure a part.
Nope, not in the sense you claimed.

the told me they would have to take the TV away.

They could not tell me how long they would have it.
They would not ring LG and ask if the part was in
stock. I rang LG customer service. Wow, was a
frustrating experience. They really weren't interested
at all. I explained politely that I was going to have the
TV at the service agent and could they deliver the part
(or at least reserve it) so the TV would be out of action
for the least possible time. They said no.

He tried to ring up the service department and reserve a part,

To be supplied to the service agent. Because he wanted to
minimise the time he wouldnt have the TV, because it was
only a relatively minor fault that didnt prevent the $9K TV
from being used. Perfectly reasonable only allow the TV to
be taken away when they actually had the part to replace.

Yes, I agree, but again it comes back to there is no way LG
are going to carry out that customers request on behalf ot he
service agent - its inappropriate and not his place to be asking.
That is just plain wrong with reserving the part for that
service agent if it is in stock and infoming the customer
that that part isnt currently in stock if it isnt.

Repair details are directed through the qualified
service agent, not the general public.
Irrelevant to what he was trying to do. Yes, the service
agent should have done that, and when they werent
prepared to do that, that was a reasonable approach.

and he also tried to open repeated dialogues with the GM.

Only after being ignored by rest of the operation.

Still futile.
ONLY because LG is completely fucked as far
as after sales service is concerned, as he said.

Any operation with a clue should have have put the boot
into their minions when they had fucked up so badly.

Clearly the problem with LG is that the GM is
hopeless too, or at least the GM's front monkey is.

He is a bit short tempered with his requests.

You dont know that. It is perfectly reasonable with a $9K TV
that has a minor problem that doesnt prevent it being used
to only allow the service agent to take it away when they
have the part at their place to minimise the time its away.

Considering the service agent wouldn't have a clue what the real
fault was until he was able to take the unit away for inspection.
You dont know that either.
 
Koenig <trevorgenschbloodysven@optusnet.com.au> wrote in
message news:k3s9c0l9qdgg588aole73fcf591rc3hip9@4ax.com...
paul_c100@hotmail.com (Paul) wrote

Why should I leave it too chance that the TV was away for an
indefinate period of time ? We've all heard / read experiences about
people having items away for months 'waiting for parts'. If you wish
to be one of those victims, then good luck to you. I prefer to control
my own situation. Asking LG if the part was in stock and in the
country should not be a difficult question. If they genuinely were
interested in causing me the least amount of inconvenience, then they
should have been more than happy to help.

They are under no obligation at all to deal with you in this
matter - the service agent is the one you should be dealing with.
Wrong with a fault that was there straight out of the box.

The law requires a replacement with a TV which doesnt have any
faults, or a refund, or a repair, and that choice is the customer's
with a fault that has been there straight out of the box.

You are impatient for the return of your TV
Perfectly reasonable to not let them take
the TV until they have the part required.

and have done some stupid things.
Not one.

You have made plenty of stupid assumptions.

Although I don't know you, and unlike you, won't make assumptions
about you, but let me give you a quick lesson in the corporate world.

In most cases, large companies have dedicated complaints handling
departments. Should a customer of that company feel 'motivated' to
escalate to the MD level, they will refer to this department. For most
companies that are interested in developing a good brand, this process
achieves to things. Firstly, it attempts to resolve the customer's
complaint / problem. Secondly, it provides a formal channel from
which the management / board of a company can find out what
is happening at on the front line of a business.

This is one of the first lessons in business. Most people with
any business training would be familiar with this concept.

Yawn. Sending multiple faxes to the GM was the wrong thing to do, OK?
Wrong. Not when the other apes are ignoring you.

Most of us will be patient and won't try to speak to the
Managing Director about possibly baseless allegations.

How do you know they are 'baseless allegations' ? Again,
if you wish to be patient and wait for ever after paying a
not insignificant amount for a TV, then, that's completely
your right. As I said, I am not willing to leave things to chance.

There is that impatience again.
Wrong again.
 
"Phil Allison" <philallison@tpg.com.au> wrote in message
news:2ikq9nFnhislU1@uni-berlin.de...
"Michael"

"Phil Allison"

** We have another *** live *** one.

Way to snip the post and evade the issue.


** A live one and a liar.
With Google as my witness, you've just snipped bits and evaded the issue yet
again. Doesn't exactly lend much credibility to your accusation now, does
it?
 
"Michael" <
"Phil Allison"


** We have another *** live *** one.

Way to snip the post and evade the issue.


** A live one and a liar.

With Google as my witness, you've just snipped bits...

** No need to repost your asinine insults.


and evaded the issue


** I am evading yet another know nothing lunatic.


again. Doesn't exactly lend much credibility to your accusation now, does
it?


** Like I said - we have another live one, you.



............. Phil
 
On Tue, 8 Jun 2004 08:41:21 +1000, "Noddy" <dg4163@tpg.com.au> put
finger to keyboard and composed:

"Franc Zabkar" <fzabkar@optussnet.com.au> wrote in message

I *absolutely* agree. If a buyer is expected to tolerate a few
defects, then the manufacturer's "dead pixel policy" must be clearly
explained at the time of purchase. It may be interesting to note that
a search of LG's Australian website does not turn up any such a
policy. I wonder if this issue is explained in the accompanying
warranty statement, and if so, just how is it worded? Does it say that
the appliance is guaranteed to be free of defects, or free of
acceptable/tolerable defects?

I have no idea, but I expect if it's mentioned in the warranty documentation
that's included with the device it's in the same boat as the Microsoft end
user licence agreement.

The Microsoft ELUA is subject to all kinds criticisms and complaints, as
it's something you generally can't read and agree to until *after* you've
pushchased their software....
Well, I checked Mitsubishi Electric Australia's warranty card for
"Diamond View PC and Graphic Monitors" and found no reference to any
dead pixel policy, nor to any pertinent exclusions. There was no
mention of it in the user manual either. So I guess that means pixel
failures are covered. :)

OTOH, the MEA website *does* have a current "Pixel Defect
Specification" for my monitor model (DV152):

http://www.mitsubishi-electric.com.au/files/tft/pixel_specs/DV152-DV158_Info_Sheet.pdf

The document states the following:

"TFT panel manufacturers have to decide how many “broken dots” to
tolerate before rejecting the whole panel. All manufacturers allow for
a number of defects."

The choice of language in this document raises the oxymoronic
question, just how many "defects" should a manufacturer (or consumer)
accept before a product is considered "defective". ;-)


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.
 
On Tue, 8 Jun 2004 10:04:32 +1000, "Marty"
<NOSPAM_vk2umj@yahoo.com.au_NOSPAM> put finger to keyboard and
composed:

"bok" <bok@dodo.com.au> wrote in message
news:40c434c4@news.comindico.com.au...
after going to the lg website and lookong up the prices of the rear
projection tv's u said that u paid $9000 for the one u bought.when i
looked
at the prices not one of there tv's where priced above $7499 rrp.also
what
model did u get or do u won't me to give u some model number's so that u
can
still carry on with your lies?


I want you to learn some basic english and grammar so your messages are at
least comprehendable.
I believe that should be "comprehensible". :)


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.
 

Welcome to EDABoard.com

Sponsor

Back
Top