Dick Smith Set Top Box $148

[Franc Zabkar]

On Sun, 5 Dec 2004 21:37:14 +1100, "Phil Allison"
<philallison@tpg.com.au> put finger to keyboard and composed:

"Franc Zabkar"
Phil Allison

It is not a play and return policy.

It seems to me that this policy is excessively generous and open to
abuse.


** DSE staff are expected to control any abuse - you dopey wog fuckwit.

Are you still living at the same address?

What's to stop someone buying an expensive plasma TV just for
the World Cup or Olympic Games, for example, and then returning it
when the event is over, and before it hits his credit card?



** So you have no idea how credit card transactions work either ??

Huh? It's just simple arithmetic. Let me explain it to you in words
that even you can understand. When you buy something your account is
debited. When you return it your account is credited. The result is a
net liability of $0, if the transactions occur within the same billing
period. If the transactions occur in consecutive billing periods, then
in the *worst* case a person may be liable for one month's interest.
However, even this would be unlikely because the credit would be
applied before the due date of the first bill.

FYI, each billing period spans one month. DSE's return policy allows
for a 14 day "trial" period.

A DSE customer could pull that criminal stunt exactly once only at a
given store.

I suspect that if this was his first return a customer would be given
the benefit of doubt.


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.

 

[Phil Allison]

"Franc Zabkar"
"Phil Allison"

It is not a play and return policy.

It seems to me that this policy is excessively generous and open to
abuse.


** DSE staff are expected to control any abuse - you dopey wog
fuckwit.

Are you still living at the same address?

** Still fixing VCRs in Shellharbour are you ??

What's to stop someone buying an expensive plasma TV just for
the World Cup or Olympic Games, for example, and then returning it
when the event is over, and before it hits his credit card?



** So you have no idea how credit card transactions work either ??

Huh?

** Quote: " ...... returning it ....... before it hits his credit card
"

No can do.


( snip pile of irrelevant garbage desperately trying to cover his mistake)

A DSE customer could pull that criminal stunt exactly once only at a
given store.


I suspect that if this was his first return a customer would be given
the benefit of doubt.

** You really do have trouble reading don't you - a DSE customer could
pull that criminal stunt exactly once only at a given store.






............... Phil

 

[Rod Speed]

"Franc Zabkar" <fzabkar@optussnet.com.au> wrote in message
news:2an5r0tul9nf0s2e8npl5pr90k27gp0q0v@4ax.com...

On Sun, 5 Dec 2004 19:26:01 +1100, "Rod Speed" <rod_speed@yahoo.com
put finger to keyboard and composed:


"Franc Zabkar" <fzabkar@optussnet.com.au> wrote in message
news:c0e5r0lhd0kle2euj95h7fhtr8nsn0bdqq@4ax.com...
On 4 Dec 2004 13:57:17 GMT, Scott Howard <scott@hunterlink.net.au> put
finger to keyboard and composed:

In aus.comms Phil Allison <philallison@tpg.com.au> wrote:
It is not a play and return policy.

Actually, I'd say it is.

From their website :
-----------------------------------------
Warranty, Refund and Exchange
Shop with confidence with our 14 Day money back guarantee. For "Change of
Mind" purchases, goods can only be accepted for refund or exchange in
unmarked, original condition and packaging, complete with all instruction
books, accessories etc.
-----------------------------------------

So if you play with it and change your mind, then you can return it - with
the only "catch" being the usual one of having to return it in a saleable
condition. Sounds like play and return to me...

Scott

Agreed.

Read the back of your receipt for confirmation:

=====================================================================
14 DAY MONEY BACK SATISFACTION GUARANTEE, NO QUESTIONS ASKED.

Proof of purchase required for any purchase, with the exception of any
Tandy or Dick Smith Electronics branded product.

The only exception to this will be:
*Software titles *Contracted mobile phones and prepaid communications
solutions (ie Epay).
=====================================================================

It seems to me that this policy is excessively generous and open to
abuse. What's to stop someone buying an expensive plasma TV just for
the World Cup or Olympic Games, for example, and then returning it
when the event is over, and before it hits his credit card?

Nothing. Thats the risk they take, stupid.

It was a rhetorical question, stupid.

Even a completely unemployable fuckwit should be able to bullshit
its way out of its predicament better than that pathetic effort, fuckwit.

Not that you've ever managed that. No
surprise that you're completely unemployable.

 

[The Family]

"Phil Allison" <philallison@tpg.com.au> wrote in message
news:31gcalF3ap8d4U1@individual.net...

"The Family"
"Phil Allison"


** The story we are getting from " The Family " is a snow job.


BTW Does "The Family" = "La Cosa Nostra" ??????

Of course. Be VERY careful buddy.


** Right - your Adelaide ISP proves what a scary ape man POS wop your
are.

Huh?

You have no idea about how large national quality ISPs work either.

Internode happens to be one of the top ISPs (see survey after survey in APC)
and routes all email through its VERY reliable servers in Adelaide. That in
no way indicates where I live - it just happens to be the name and the
location of an ISP mail server.

BTW, I've got ya running, I see. Why else would you be poking around my
header info? FWIW, I have not, and see no reason to, look at your headers.
That would be an utter and complete a waste of my time.

 

[Phil Allison]

"The Family"

"Phil Allison"

** The story we are getting from " The Family " is a snow job.


BTW Does "The Family" = "La Cosa Nostra" ??????

Of course. Be VERY careful buddy.


** Right - your Adelaide ISP proves what a scary ape man POS wop your
are.


Huh?

You have no idea about how large national quality ISPs work either.

Internode happens to be one of the top ISPs (see survey after survey in
APC) and routes all email through its VERY reliable servers in Adelaide.
That in no way indicates where I live - it just happens to be the name and
the location of an ISP mail server.

BTW, I've got ya running, I see. Why else would you be poking around my
header info? FWIW, I have not, and see no reason to, look at your
headers. That would be an utter and complete a waste of my time.

** Giant Yawn - what a turkey.




.............. Phil

 

[The Family]

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:31h2k1F3b92lbU1@individual.net...

"Michael" <michael@yahoo.com> wrote in message
news:q0Bsd.59780$K7.27294@news-server.bigpond.net.au...

"Franc Zabkar" <fzabkar@optussnet.com.au> wrote in message
news:c0e5r0lhd0kle2euj95h7fhtr8nsn0bdqq@4ax.com...
On 4 Dec 2004 13:57:17 GMT, Scott Howard <scott@hunterlink.net.au> put
finger to keyboard and composed:

In aus.comms Phil Allison <philallison@tpg.com.au> wrote:
It is not a play and return policy.

Actually, I'd say it is.

From their website :
-----------------------------------------
Warranty, Refund and Exchange
Shop with confidence with our 14 Day money back guarantee. For "Change
of
Mind" purchases, goods can only be accepted for refund or exchange in
unmarked, original condition and packaging, complete with all
instruction
books, accessories etc.
-----------------------------------------

So if you play with it and change your mind, then you can return it -
with
the only "catch" being the usual one of having to return it in a
saleable
condition. Sounds like play and return to me...

Scott

Agreed.

Read the back of your receipt for confirmation:

=====================================================================
14 DAY MONEY BACK SATISFACTION GUARANTEE, NO QUESTIONS ASKED.

Proof of purchase required for any purchase, with the exception of any
Tandy or Dick Smith Electronics branded product.

The only exception to this will be:
*Software titles *Contracted mobile phones and prepaid communications
solutions (ie Epay).
=====================================================================

It seems to me that this policy is excessively generous and open to
abuse. What's to stop someone buying an expensive plasma TV just for
the World Cup or Olympic Games, for example, and then returning it
when the event is over, and before it hits his credit card?

Not much, but who would bother?

Some do. One arsehole I know personally borrowed a system
at the start of a long weekend and copied all the tapes he could
get his hands on and returned it on the tuesday.

Thats one real downside of those guarantees, you can end
up with a system someone else has returned previously.

I do often buy stuff from places that do have that sort of
free return system, but normally use the ones where you
can inspect the box before you take it to the checkout so
I can see if its been opened already. Easy with woolys
because they put a sticker on it when they repack it
after checking that all the bits were returned.

DSE is using the sticker system now too. No surprise I guess - Woolies owns
DSE.

 

[Michael]

You think so? ;-)

"Phil Allison" <philallison@tpg.com.au> wrote in message
news:31g5ilF39t4j3U1@individual.net...

"Michael" = top posting fuckhead

 

[Michael]

"The Family" <someone@somewhere.com> wrote in message
news:41b2f489$1@duster.adelaide.on.net...

Gosh, Phil the Jerk brings out the best of us.

Have Mike, Rod and Family ever simultaneously agreed on anything in the
past?

Dont know about Family, dont tend to engage him that much.
Quite often Rod and I agree about the big things, but maybe not the fine
details.

Phil's a wanker.
It was immediately clear to me.

 

[Michael]

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:31h2a2F3ad8agU1@individual.net...

The Family <someone@somewhere.com> wrote in
message news:41b2f489$1@duster.adelaide.on.net...

Gosh, Phil the Jerk brings out the best of us.

Have Mike, Rod and Family ever simultaneously agreed on anything in the
past?

I didnt agree with Mikey on Phyllis being a Dick Smith shill, stupid.

That was more of a shot in the dark Rod, glad you had the real info on him
VCR repairman, hoo !

 

[Phil Allison]

"Michael"

Phil's a wanker.
It was immediately clear to me.

** A dunny can on wheels has got nothing on this Michael anencephalic.




............ Phil

 

[Rod Speed]

Michael <michael@yahoo.com> wrote in message
news:t4Vsd.61408$K7.451@news-server.bigpond.net.au...

Rod Speed <rod_speed@yahoo.com> wrote
The Family <someone@somewhere.com> wrote

Gosh, Phil the Jerk brings out the best of us.

Have Mike, Rod and Family ever simultaneously
agreed on anything in the past?

I didnt agree with Mikey on Phyllis being a Dick Smith shill, stupid.

That was more of a shot in the dark Rod, glad you had the real info on him
VCR repairman, hoo !

That was just someone else's shot in the dark, and just as wrong.

 

[Michael]

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:31jj79F3as198U1@individual.net...

Michael <michael@yahoo.com> wrote in message
news:t4Vsd.61408$K7.451@news-server.bigpond.net.au...
Rod Speed <rod_speed@yahoo.com> wrote
The Family <someone@somewhere.com> wrote

Gosh, Phil the Jerk brings out the best of us.

Have Mike, Rod and Family ever simultaneously
agreed on anything in the past?

I didnt agree with Mikey on Phyllis being a Dick Smith shill, stupid.

That was more of a shot in the dark Rod, glad you had the real info on
him
VCR repairman, hoo !

That was just someone else's shot in the dark, and just as wrong.

Nup, its quite correct

 

[Rod Speed]

"Michael" <michael@yahoo.com> wrote in message
news:q04td.61853$K7.34437@news-server.bigpond.net.au...

"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:31jj79F3as198U1@individual.net...

Michael <michael@yahoo.com> wrote in message
news:t4Vsd.61408$K7.451@news-server.bigpond.net.au...
Rod Speed <rod_speed@yahoo.com> wrote
The Family <someone@somewhere.com> wrote

Gosh, Phil the Jerk brings out the best of us.

Have Mike, Rod and Family ever simultaneously
agreed on anything in the past?

I didnt agree with Mikey on Phyllis being a Dick Smith shill, stupid.

That was more of a shot in the dark Rod, glad you had the real info on
him
VCR repairman, hoo !

That was just someone else's shot in the dark, and just as wrong.

Nup, its quite correct

Wrong. As always.

 

[Mathew M.]

On Sun, 05 Dec 2004 18:29:20 +1100, Franc Zabkar wrote:

On 4 Dec 2004 13:57:17 GMT, Scott Howard <scott@hunterlink.net.au> put
finger to keyboard and composed:

In aus.comms Phil Allison <philallison@tpg.com.au> wrote:
It is not a play and return policy.

Actually, I'd say it is.

From their website :
----------------------------------------- Warranty, Refund and Exchange
Shop with confidence with our 14 Day money back guarantee. For "Change of
Mind" purchases, goods can only be accepted for refund or exchange in
unmarked, original condition and packaging, complete with all instruction
books, accessories etc.
-----------------------------------------

So if you play with it and change your mind, then you can return it -
with the only "catch" being the usual one of having to return it in a
saleable condition. Sounds like play and return to me...

Scott

Agreed.

Read the back of your receipt for confirmation:

===================================================================== 14
DAY MONEY BACK SATISFACTION GUARANTEE, NO QUESTIONS ASKED.

Proof of purchase required for any purchase, with the exception of any
Tandy or Dick Smith Electronics branded product.

The only exception to this will be:
*Software titles *Contracted mobile phones and prepaid communications
solutions (ie Epay).
=====================================================================

It seems to me that this policy is excessively generous and open to abuse.
What's to stop someone buying an expensive plasma TV just for the World
Cup or Olympic Games, for example, and then returning it when the event is
over, and before it hits his credit card?


- Franc Zabkar

Nothing at all. And it happens.

--
Mathew M. <mathew@spiesNOSPAMareus.yi.org>
GPG public key ID: 0x3DDC1413

This post contains a chemical or chemicals known to the state of California
to cause cancer, birth defects or other reproductive harm. This (these)
chemical(s) may be harmful to your health.

 

[Mathew M.]

On Sun, 05 Dec 2004 21:37:14 +1100, Phil Allison wrote:

"Franc Zabkar"
Phil Allison

It is not a play and return policy.

It seems to me that this policy is excessively generous and open to
abuse.


** DSE staff are expected to control any abuse - you dopey wog
fuckwit.


What's to stop someone buying an expensive plasma TV just for the World
Cup or Olympic Games, for example, and then returning it when the event
is over, and before it hits his credit card?



** So you have no idea how credit card transactions work either ??

A DSE customer could pull that criminal stunt exactly once only at a
given store.

Bullshit. They're allowed to by DSE policy, and it aint criminal.

--
Mathew M. <mathew@spiesNOSPAMareus.yi.org>
GPG public key ID: 0x3DDC1413

This post contains a chemical or chemicals known to the state of California
to cause cancer, birth defects or other reproductive harm. This (these)
chemical(s) may be harmful to your health.

 

[Richard Waters]

"Mathew M." <me@privacy.net> wrote in message
newsan.2004.12.07.09.43.10.411072@privacy.net...
| On Sun, 05 Dec 2004 21:37:14 +1100, Phil Allison wrote:
[snip]
| >
| > A DSE customer could pull that criminal stunt exactly once only at a
| > given store.
|
| Bullshit. They're allowed to by DSE policy, and it aint criminal.

Mathew,

I used to work for DSE, and did so a while as a manager - the policy was
changed to allow for this buy and return while I was there so that some
people could buy new technology and use it, and if it didnt quite fit then
it could be returned... ...it was ment as a "good faith" and a "fair go"
sort of thing and at the time, no other stores had this policy... ...and
in fact most still dont.

I can tell you now - the staff in the stores are trained enough to know
whats going on (yeah, even some of the "dumb-arsed casuals").

Lets just say that, it may work the first or second time, but not after
that - you would be "remembered" in that store, and most likely the details
passed on to other surround stores too... ...I know what the policy was
back when I was working, and how this info was passed on, but these days I
dont know what they would do.

An no matter what ANYONE says - there is nothing in Consumer Law that states
change of mind purchases can be returned... ...so actually DSE is doing
anyone who uses this policy a HUGE favor! If an item is "...not fit for the
purpose of its purchase - does not fullfil the warrent of its
advertisement..." then they are DEFINATELY required to refund - not they are
not liable for refund on change of mind.

There is NO excuse these days, with internet, TV, radio, Libraries,
catalogues, techlology magazines and their massive reviews of new and
interesting products - for DUMB/ill-informed Customers...

-- Richard

 

[Kwyjibo.]

"Richard Waters" <legerdemain@SpAmSuCkSiprimus.com.au> said

An no matter what ANYONE says - there is nothing in Consumer Law that
states change of mind purchases can be returned...

Bzzzt. Wrong on that one.
Maybe not specific to retail, but cooling off periods do exist in other
area's of consumer law.




--

Kwyj.

(Remove your panties to reply by email)

 

[Phil Allison]

"Kwyjibo."

An no matter what ANYONE says - there is nothing in Consumer Law that
states change of mind purchases can be returned...

Bzzzt. Wrong on that one.

** In the context of purchases made form a store it is correct.

Maybe not specific to retail, but cooling off periods do exist in other
area's of consumer law.

** With mail order purchases it is law that refunds are available just for
the asking.



............. Phil

 

[Rod Speed]

"Richard Waters" <legerdemain@SpAmSuCkSiprimus.com.au> wrote in message
news:41b6675a_1@news.iprimus.com.au...

"Mathew M." <me@privacy.net> wrote in message
newsan.2004.12.07.09.43.10.411072@privacy.net...
| On Sun, 05 Dec 2004 21:37:14 +1100, Phil Allison wrote:
[snip]
|
| > A DSE customer could pull that criminal stunt exactly once only at a
| > given store.
|
| Bullshit. They're allowed to by DSE policy, and it aint criminal.

Mathew,

I used to work for DSE, and did so a while as a manager - the policy was
changed to allow for this buy and return while I was there so that some
people could buy new technology and use it, and if it didnt quite fit then
it could be returned... ...it was ment as a "good faith" and a "fair go"
sort of thing and at the time, no other stores had this policy... ...and
in fact most still dont.

I can tell you now - the staff in the stores are trained enough to know
whats going on (yeah, even some of the "dumb-arsed casuals").

Lets just say that, it may work the first or second time, but not after
that - you would be "remembered" in that store, and most likely the details
passed on to other surround stores too... ...I know what the policy was
back when I was working, and how this info was passed on, but these days I
dont know what they would do.

An no matter what ANYONE says - there is nothing in Consumer Law that states
change of mind purchases can be returned... ...so actually DSE is doing
anyone who uses this policy a HUGE favor! If an item is "...not fit for the
purpose of its purchase - does not fullfil the warrent of its
advertisement..." then they are DEFINATELY required to refund - not they are
not liable for refund on change of mind.

There is NO excuse these days, with internet, TV, radio, Libraries,
catalogues, techlology magazines and their massive reviews of new
and interesting products - for DUMB/ill-informed Customers...

Wrong. Much of the cheaper stuff isnt reviewed anywhere.

Much of it doesnt even have a manual online you can read first.

And some detail isnt even spelt out in the manual even when it is available
online.

 

[Rod Speed]

"Phil Allison" <philallison@tpg.com.au> wrote in message
news:31npg1F3ct1r3U1@individual.net...

"Kwyjibo."

An no matter what ANYONE says - there is nothing in Consumer Law that
states change of mind purchases can be returned...

Bzzzt. Wrong on that one.


** In the context of purchases made form a store it is correct.


Maybe not specific to retail, but cooling off periods do exist in other
area's of consumer law.



** With mail order purchases it is law that refunds are available just for
the asking.

Not a fucking clue, as always.