J
Jodi
Guest
Apple are idiots. They have these procedures in place to make it hard for stolen products to be unlocked, however it doesn't mean they follow them.
I had a brand new iphone stolen. I locked icloud as you do. The thief took it to an Apple store and they wouldn't unlock it. He walked out, walked in again and used my name with the same staff member and got threatening. They unlocked it for him straight away. He didn't have to give them my email address, I.D. or a receipt. They knew he wasn't me but because he raised his voice they did it.
This story came directly from Apple when I contacted them about my stolen phone not being on my icloud account anymore. This is in writing. Apple however don't believe they did anything wrong at all and refuse to be liable. If they wanted to unlock the phone and give it back to the thief they should have been prepared to give me a replacement.
I had a brand new iphone stolen. I locked icloud as you do. The thief took it to an Apple store and they wouldn't unlock it. He walked out, walked in again and used my name with the same staff member and got threatening. They unlocked it for him straight away. He didn't have to give them my email address, I.D. or a receipt. They knew he wasn't me but because he raised his voice they did it.
This story came directly from Apple when I contacted them about my stolen phone not being on my icloud account anymore. This is in writing. Apple however don't believe they did anything wrong at all and refuse to be liable. If they wanted to unlock the phone and give it back to the thief they should have been prepared to give me a replacement.