Guest
Oren posted for all of us...
I think the daughter should go too because she broke it and the $$$$
--
Tekkie
I think the daughter should go too because she broke it and the $$$$
--
Tekkie
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Advice requested Whirlpool Duet Sport Washing Machine "poppe
P
pfjw@aol.com
Guest
On Monday, May 23, 2016 at 4:28:08 PM UTC-4, TekkieÂŽ wrote:
Mpfffff.... Whirlpool is BOL stuff, the machine is 8 years old and even though it got light use, for such a thing to fail suggests that it was minimally designed in the first place. Replacing the board will cost more than the machine is worth, and go a substantial way towards a new machine.
If there is a Sears Scratch-Dent outlet nearby, go there. Our 8 year old LG front-loader came from that source, cost was new-with-full-warranty just over $400 from the Delaware outlet (no sales tax), and does a minimum of 6 loads per week. Of course the rather large dent and a few smaller dings it has have NOTHING whatsoever to do with function and it lives in the basement anyway.
Peter Wieck
Melrose Park, PA
Send the wife on a shopping spree to the local appliance store for a
new unit that meets her fancy.
Huckleberry
I think the daughter should go too because she broke it and the $$$$
Mpfffff.... Whirlpool is BOL stuff, the machine is 8 years old and even though it got light use, for such a thing to fail suggests that it was minimally designed in the first place. Replacing the board will cost more than the machine is worth, and go a substantial way towards a new machine.
If there is a Sears Scratch-Dent outlet nearby, go there. Our 8 year old LG front-loader came from that source, cost was new-with-full-warranty just over $400 from the Delaware outlet (no sales tax), and does a minimum of 6 loads per week. Of course the rather large dent and a few smaller dings it has have NOTHING whatsoever to do with function and it lives in the basement anyway.
Peter Wieck
Melrose Park, PA
D
Danny DiAmico
Guest
On Mon, 23 May 2016 10:52:56 -0700, Oren wrote:
The latest update is that the Circuit Board Medics tried to screw me
(IMHO) so I told them to send me back everything.
Two days later they call me up (to their credit, they called both
days but I didn't bother to pick up the phone), and changed their tune.
9
So, at the moment, they're gonna send me back my original CCU and a
rebuilt MCU for $165 (plus my original $$20 or so to ship it to them).
In the end, it was a waste of time and money to go to the Circuit Board
Medics because for $191 + about 10% tax I could have gotten a brand
new MCU board locally in 1 day.
Lesson learned.
But anyway, I'll let you know what happens when the board arrives and
I put it in the washing machine. (The women folk are on my case.)
Send the wife on a shopping spree to the local appliance store for a
new unit that meets her fancy.
The latest update is that the Circuit Board Medics tried to screw me
(IMHO) so I told them to send me back everything.
Two days later they call me up (to their credit, they called both
days but I didn't bother to pick up the phone), and changed their tune.
9
So, at the moment, they're gonna send me back my original CCU and a
rebuilt MCU for $165 (plus my original $$20 or so to ship it to them).
In the end, it was a waste of time and money to go to the Circuit Board
Medics because for $191 + about 10% tax I could have gotten a brand
new MCU board locally in 1 day.
Lesson learned.
But anyway, I'll let you know what happens when the board arrives and
I put it in the washing machine. (The women folk are on my case.)
D
Danny DiAmico
Guest
On Mon, 23 May 2016 16:28:06 -0400, TekkieÂŽ wrote:
> I think the daughter should go too because she broke it and the $$$$
Sister.
Anyway, after telling the Circuit Board Medics to just send me
everything back, they decided to change their pricing back to what
they had originally told me.
They tried to talk me into a 40 dollar shipping but I refused,
since I was not happy with them changing their prices on me.
To be fair, they think they didn't change their price. I did.
They originally told me that it's OK if the board is burnt, as
long as it didn't have 'water damage'. I offered to send them
a picture beforehand, but they said they didn't need that.
Then, when they got the board, they tried to tell me they
couldn't use the core board, and at that point, they wanted
to charge me an additional hundred dollars. That would have
made the rebuilt replacement MORE expensive than a new board
(which is $191 at the local appliance shop).
I told them to send me everything back, and then they called
me up and changed their story back to what it originally was.
We'll see how this turns out, but, I can't really recommend
them at this point. In hindsight, the right answer would have
been to just pick up a NEW board for about $200 locally instead
of their rebuild for $165 + $20 shipping.
> I think the daughter should go too because she broke it and the $$$$
Sister.
Anyway, after telling the Circuit Board Medics to just send me
everything back, they decided to change their pricing back to what
they had originally told me.
They tried to talk me into a 40 dollar shipping but I refused,
since I was not happy with them changing their prices on me.
To be fair, they think they didn't change their price. I did.
They originally told me that it's OK if the board is burnt, as
long as it didn't have 'water damage'. I offered to send them
a picture beforehand, but they said they didn't need that.
Then, when they got the board, they tried to tell me they
couldn't use the core board, and at that point, they wanted
to charge me an additional hundred dollars. That would have
made the rebuilt replacement MORE expensive than a new board
(which is $191 at the local appliance shop).
I told them to send me everything back, and then they called
me up and changed their story back to what it originally was.
We'll see how this turns out, but, I can't really recommend
them at this point. In hindsight, the right answer would have
been to just pick up a NEW board for about $200 locally instead
of their rebuild for $165 + $20 shipping.
O
Oren
Guest
On Thu, 26 May 2016 16:37:45 -0000 (UTC), Danny DiAmico
<dannydiamico@yahoo.com> wrote:
Maybe I could give a lesson on 'women folk on my case'. No Honey Do
List, it's a "dead line list". I made it through Tuesday (LMAO).
<dannydiamico@yahoo.com> wrote:
But anyway, I'll let you know what happens when the board arrives and
I put it in the washing machine. (The women folk are on my case.)
Maybe I could give a lesson on 'women folk on my case'. No Honey Do
List, it's a "dead line list". I made it through Tuesday (LMAO).
Guest
Danny DiAmico posted for all of us...
I would not wash the new board. Place it where the old board was. I would
collect $5 for every complaint. If they don't like that then tell them to go
to the stream with their rocks.
--
Tekkie
On Mon, 23 May 2016 10:52:56 -0700, Oren wrote:
Send the wife on a shopping spree to the local appliance store for a
new unit that meets her fancy.
The latest update is that the Circuit Board Medics tried to screw me
(IMHO) so I told them to send me back everything.
Two days later they call me up (to their credit, they called both
days but I didn't bother to pick up the phone), and changed their tune.
9
So, at the moment, they're gonna send me back my original CCU and a
rebuilt MCU for $165 (plus my original $$20 or so to ship it to them).
In the end, it was a waste of time and money to go to the Circuit Board
Medics because for $191 + about 10% tax I could have gotten a brand
new MCU board locally in 1 day.
Lesson learned.
But anyway, I'll let you know what happens when the board arrives and
I put it in the washing machine. (The women folk are on my case.)
I would not wash the new board. Place it where the old board was. I would
collect $5 for every complaint. If they don't like that then tell them to go
to the stream with their rocks.
--
Tekkie
D
Danny DiAmico
Guest
On Thu, 26 May 2016 10:15:34 -0700, Oren wrote:
Hi Oren,
The good news is that the rebuilt Whirlpool motor control board from
circuit board medics worked fine.
So all that matters now is the lesson learned for others.
Total cost was $165 + about $20 (I forget exactly how much shipping was)
and the turnaround time was atrocious but that's partly my fault since I
was unsure of how to proceed. Normal turnaround time should be four to
five days to get there, a day or two to test & rebuild, and then four or
five days to get back (it was from California to North Carolina and I
didn't pay the $40 for two-day shipping by Fedex).
A brand new board at a local appliance store would be $191 + about 10% tax
with a turnaround time of 1 day (let's double that, to two days or three
days to be safe).
Seems like a no brainer, in hindsight. The one thing is that the circuit
board medics did test the computer control board in addition to the motor
control board, so, in essence, we have to factor in that costs somewhere.
The DIAGNOSTIC lesson learned is pretty simple, but it's only something
that is learned from experience (which the circuit board medics did have).
If a Whirlpool duet Sport has an F28 (or F11 on Kenmore models), then
almost certainly it's the Motor Control Board, so, the FIRST THING you
should do for diagnostics is simply remove the back washer plate, remove
the lower brace, and remove the motor control board.
You *will* break every one of the four of five cheap plastic tie-wrap
butterfly anchors. I simply duct taped the new wires back in place but a
more elegant solution would have been to purchase a few of those anchor
clips.
Once you remove the motor control board, you will see black spots, which
is your confirmation of failure.
In the end, that is the simplest advice for an F28 (or F11) communications
error. The advice only works because the circuit board medics said an F28
communications error is 99% of the time the motor control board (or the
blue wires going to it fell off).
Maybe I could give a lesson on 'women folk on my case'. No Honey Do
List, it's a "dead line list". I made it through Tuesday (LMAO).
Hi Oren,
The good news is that the rebuilt Whirlpool motor control board from
circuit board medics worked fine.
So all that matters now is the lesson learned for others.
Total cost was $165 + about $20 (I forget exactly how much shipping was)
and the turnaround time was atrocious but that's partly my fault since I
was unsure of how to proceed. Normal turnaround time should be four to
five days to get there, a day or two to test & rebuild, and then four or
five days to get back (it was from California to North Carolina and I
didn't pay the $40 for two-day shipping by Fedex).
A brand new board at a local appliance store would be $191 + about 10% tax
with a turnaround time of 1 day (let's double that, to two days or three
days to be safe).
Seems like a no brainer, in hindsight. The one thing is that the circuit
board medics did test the computer control board in addition to the motor
control board, so, in essence, we have to factor in that costs somewhere.
The DIAGNOSTIC lesson learned is pretty simple, but it's only something
that is learned from experience (which the circuit board medics did have).
If a Whirlpool duet Sport has an F28 (or F11 on Kenmore models), then
almost certainly it's the Motor Control Board, so, the FIRST THING you
should do for diagnostics is simply remove the back washer plate, remove
the lower brace, and remove the motor control board.
You *will* break every one of the four of five cheap plastic tie-wrap
butterfly anchors. I simply duct taped the new wires back in place but a
more elegant solution would have been to purchase a few of those anchor
clips.
Once you remove the motor control board, you will see black spots, which
is your confirmation of failure.
In the end, that is the simplest advice for an F28 (or F11) communications
error. The advice only works because the circuit board medics said an F28
communications error is 99% of the time the motor control board (or the
blue wires going to it fell off).
D
Danny DiAmico
Guest
On Thu, 26 May 2016 16:02:12 -0400, TekkieÂŽ wrote:
I put the board in the washing machine, and it worked.
Here is the summary for the next person.
1. A power outage can fry your washing machine.
2. If you get a Whirlpool F28 communications error (same as Kenmore F11
I'm told), then 99% of the time is is a fried Motor Control Board (I'm
told).
3. Remove the back plate of the washing machine & the lower brace to
expose the motor control board
4. Remove the upper cover of the washing machine to expose the main
computer board.
5. Look around. Blue wires are critical. So check the blue wires from the
CCU to the MCU. Otherwise, remove the motor control board and check for
burn marks.
If you see evidence of damage on the motor control board, just go buy a
new one for around $200 at a local appliance store. (Whirlpool factory
prices area about $320 and Ebay is as low as $50 but you have to be
confident of the supplier).
But anyway, I'll let you know what happens when the board arrives and I
put it in the washing machine. (The women folk are on my case.)
I would not wash the new board. Place it where the old board was. I
would collect $5 for every complaint. If they don't like that then tell
them to go to the stream with their rocks.
I put the board in the washing machine, and it worked.
Here is the summary for the next person.
1. A power outage can fry your washing machine.
2. If you get a Whirlpool F28 communications error (same as Kenmore F11
I'm told), then 99% of the time is is a fried Motor Control Board (I'm
told).
3. Remove the back plate of the washing machine & the lower brace to
expose the motor control board
4. Remove the upper cover of the washing machine to expose the main
computer board.
5. Look around. Blue wires are critical. So check the blue wires from the
CCU to the MCU. Otherwise, remove the motor control board and check for
burn marks.
If you see evidence of damage on the motor control board, just go buy a
new one for around $200 at a local appliance store. (Whirlpool factory
prices area about $320 and Ebay is as low as $50 but you have to be
confident of the supplier).
Guest
Danny DiAmico posted for all of us...
What kind of detergent did you use?
--
Tekkie
I put the board in the washing machine, and it worked.
What kind of detergent did you use?
--
Tekkie
D
Danny DiAmico
Guest
The rebuilt motor control board is still working great.
So, the solution when you have the F28 communications error is to check
the blue wires between the computer control unit and the motor control
unit and to check the motor control unit for black burnt spots.
So, the solution when you have the F28 communications error is to check
the blue wires between the computer control unit and the motor control
unit and to check the motor control unit for black burnt spots.
D
Diesel
Guest
Danny DiAmico <dannydiamico@yahoo.com> news:ngm06g$6r0$1
@news.mixmin.net Sun, 08 May 2016 00:10:57 GMT in alt.home.repair,
wrote:
Multiple surges, depending on duration and surge strength can take
their toll on any surge surpressor too. Including the panel install
style. The panel surge surpressor does offer some protection, but,
don't put all your eggs in one basket.
--
MID: <nb7u27$crn$1@boaterdave.dont-email.me>
Hmmm. I most certainly don't understand how I can access a copy of a
zip file but then not be able to unzip it so I can watch it. That
seems VERY clever!
http://al.howardknight.net/msgid.cgi?ID=145716711400
@news.mixmin.net Sun, 08 May 2016 00:10:57 GMT in alt.home.repair,
wrote:
On Sat, 07 May 2016 15:14:48 -0400, TekkieÂŽ wrote:
Everybody has their comfort level. It's the crap shoot of life.
Isn't it time to collect money off your sister? Is she the one that
broke it? <g> Map the laundromats?
I think the multiple power surges during the recent rain is what
fried the MMU board.
Multiple surges, depending on duration and surge strength can take
their toll on any surge surpressor too. Including the panel install
style. The panel surge surpressor does offer some protection, but,
don't put all your eggs in one basket.
--
MID: <nb7u27$crn$1@boaterdave.dont-email.me>
Hmmm. I most certainly don't understand how I can access a copy of a
zip file but then not be able to unzip it so I can watch it. That
seems VERY clever!
http://al.howardknight.net/msgid.cgi?ID=145716711400
K
Kings
Guest
replying to Danny DiAmico, Kings wrote:
Mine has the same problem. Whirlpool needs to do something about this mess.
https://www.homeownershub.com/img/fe
https://www.homeownershub.com/img/ff
Mine has the same problem. Whirlpool needs to do something about this mess.
https://www.homeownershub.com/img/fe
https://www.homeownershub.com/img/ff
J
John-Del
Guest
Yeah, a ten year old washer breaks. Call the press.
What percentage of these fail? Even if 100% of them fail at the ten year mark, what's the problem? These days, 10 years of life from a major appliance is something to be lauded.
I have the same Duet Sport washer and it does a shit load of laundry, and other than an occasional need to remove coins, socks, or panties from the pump (accessible from the front), it's been no trouble.
What percentage of these fail? Even if 100% of them fail at the ten year mark, what's the problem? These days, 10 years of life from a major appliance is something to be lauded.
I have the same Duet Sport washer and it does a shit load of laundry, and other than an occasional need to remove coins, socks, or panties from the pump (accessible from the front), it's been no trouble.