Trials and tribulations ebay paypal a salutary tale.

On 20/08/2016 13:05, Noddy wrote:
On 20/08/16 11:01 AM, Pelican wrote:

Why did you feel it necessary to cross-post this into 6 different
groups?

In the vain hope someone with intelligence might read it.

Let me know if he gets lucky, or is just being a troll.

Sure. My fees will be commensurate with the work you require done. Deal?
 
On 20/08/16 11:01 AM, Pelican wrote:

Why did you feel it necessary to cross-post this into 6 different groups?

In the vain hope someone with intelligence might read it.

Let me know if he gets lucky, or is just being a troll.


--
--
--
Regards,
Noddy.
 
Berty Blenkinsop wrote:
On 19/08/2016 13:44, F Murtz wrote:


I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new one. My
only redress aparently is refund but to get refund I have to send it
back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Oz$? What has it to do with uk.legal?
OOPS I had the audacity to post in your group about a world wide
organization.sorry.
 
On 20/08/16 11:34 AM, F Murtz wrote:

Why did you feel it necessary to cross-post this into 6 different groups?

So that many people would see it.

I see.

Perhaps next time you could avoid the cross-posting so groups don't get
flooded with the shitstorm of irrelevance that is likely to follow, huh?


--
--
--
Regards,
Noddy.
 
Je�us wrote:
On Fri, 19 Aug 2016 18:05:43 +0100, Berty Blenkinsop
blenkinsop@villas.com> wrote:

On 19/08/2016 13:44, F Murtz wrote:


I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new one. My
only redress aparently is refund but to get refund I have to send it back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Oz$? What has it to do with uk.legal?

Just to piss off whiney little cunts such as yourself.
Maybe Betty could make a list of the only ukcentric subjects allowable
on his (or her) uk.diy
 
On 20/08/16 8:58 PM, F Murtz wrote:

Just to piss off whiney little cunts such as yourself.

Maybe Betty could make a list of the only ukcentric subjects allowable
on his (or her) uk.diy

Or, you could just stick to posting your questions in relevant groups.
*Then* you wouldn't have to complain about people's reactions to them.



--
--
--
Regards,
Noddy.
 
In aus.electronics F Murtz <haggisz@hotmail.com> wrote:
Brian Gaff wrote:
Well yes if you claim for the postage as well, which is what I'd have done.
Brian

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-Monitor
-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g:gswAAOSwQjNW9XIU

http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage, so I was stuffed from the
beginning but he should have sent me a new one but wanted me to return
old broken one first even though he could see the damage from my photos.

That's pretty standard for Ebay items. If you buy something with a
relatively large glass area to be shipped by the cheapest shipping
method from Hong Kong, then I say it's a risk you take.

Did you threaten negative feedback?

On a similar note. I can tell you that getting $90 from Australia
Post's claims process on a damaged parcel is definitely no easier.
It's coming up to two months now... Certainly no "Seven days".

--
__ __
#_ < |\| |< _#
 
On Sat, 20 Aug 2016 20:58:49 +1000, F Murtz <haggisz@hotmail.com>
wrote:

Je?us wrote:
On Fri, 19 Aug 2016 18:05:43 +0100, Berty Blenkinsop
blenkinsop@villas.com> wrote:

On 19/08/2016 13:44, F Murtz wrote:


I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new one. My
only redress aparently is refund but to get refund I have to send it back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Oz$? What has it to do with uk.legal?

Just to piss off whiney little cunts such as yourself.

Maybe Betty could make a list of the only ukcentric subjects allowable
on his (or her) uk.diy

He could always 'diy' himself a kill file and stop whining too.
 
On 20-August-2016 1:56 AM, F Murtz wrote:
Brian Gaff wrote:
Well yes if you claim for the postage as well, which is what I'd have
done.
Brian

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-Monitor-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g:gswAAOSwQjNW9XIU


http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage,

lesson 1: read the refund conditions before you buy

so I was stuffed from the beginning but he should have sent me a new
one but wanted me to return old broken one first even though he could
see the damage from my photos.

lesson 2: check the feedback. (98.2%) eg;

"They sold me a FAULTY item and Im having a really hard time on getting
a refund"

"Horrible customer service, rude & demanding. Misleading listing
regarding light"

"The item arrived but don't working. Sell don't refund when I was return
item"

etc.,

never buy from a seller with less then 99%

--
"everything in Islam originates
from the testimony of one pedophile"
http://www.thereligionofpeace.com
 
On 20-August-2016 11:02 AM, Xeno wrote:
On 20/08/2016 11:01 AM, Pelican wrote:
On 20/08/2016 10:58, Noddy wrote:
On 19/08/16 10:44 PM, F Murtz wrote:


I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new
one. My
only redress aparently is refund but to get refund I have to send it
back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Why did you feel it necessary to cross-post this into 6 different
groups?

In the vain hope someone with intelligence might read it.

That lets Noddy right out of the picture!

and the rest of his gestapo!..


--
"everything in Islam originates
from the testimony of one pedophile"
http://www.thereligionofpeace.com
 
On 19/08/16 13:44, F Murtz wrote:
I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new one. My
only redress aparently is refund but to get refund I have to send it back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Contact Ebay.

I had a similarish issue with the wrong item shipped(from China). He
refused to pay return shipping so I contacted Ebay. They confirmed he
should pay. He asked for the cost, it exceeded the item value. I
received a full refund and was told to keep the item.

The only problem is, I never have figure out what the item is I
received. I ordered a lens bag, I received something which looks like a
hat for a garden gnome. We don't have any garden gnomes.

On other occasions, I've received the wrong item and the seller has
simply shipped the correct one and told me to keep the incorrect one.
Unfortunately, the incorrect items have yet to prove useful.

Even when outside the time limit (due to being on holiday), I've found
sellers willing to either refund or ship replacements to items which
haven't arrived. True these have been low value items (a few pounds at
most), but I've never lost out on Ebay and I have something arrive
almost daily (mainly components for my hobby). I suspect sellers look at
your feedback and, if it is 'spotless', they see you are a genuine buyer
and the item has really gone astray.
 
Computer Nerd Kev wrote:
In aus.electronics F Murtz <haggisz@hotmail.com> wrote:
Brian Gaff wrote:
Well yes if you claim for the postage as well, which is what I'd have done.
Brian

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-Monitor
-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g:gswAAOSwQjNW9XIU

http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage, so I was stuffed from the
beginning but he should have sent me a new one but wanted me to return
old broken one first even though he could see the damage from my photos.

That's pretty standard for Ebay items. If you buy something with a
relatively large glass area to be shipped by the cheapest shipping
method from Hong Kong, then I say it's a risk you take.

Did you threaten negative feedback?

Too late time expired.
On a similar note. I can tell you that getting $90 from Australia
Post's claims process on a damaged parcel is definitely no easier.
It's coming up to two months now... Certainly no "Seven days".
 
In aus.electronics felix <me@nothere.invalid> wrote:
On 20-August-2016 1:56 AM, F Murtz wrote:
Brian Gaff wrote:
Well yes if you claim for the postage as well, which is what I'd have
done.
Brian

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-
Monitor-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g
:gswAAOSwQjNW9XIU

http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage,

lesson 1: read the refund conditions before you buy

And you'll often have a hard time finding items that don't carry a
similar refund conditions statement. Aliexpress is another option
though, and in theory safer as the seller doesn't get your money
until you say the item has arrived in good condition.

so I was stuffed from the beginning but he should have sent me a new
one but wanted me to return old broken one first even though he could
see the damage from my photos.

lesson 2: check the feedback. (98.2%) eg;

"They sold me a FAULTY item and Im having a really hard time on getting
a refund"

"Horrible customer service, rude & demanding. Misleading listing
regarding light"

"The item arrived but don't working. Sell don't refund when I was return
item"

etc.,

never buy from a seller with less then 99%

If a seller sells some junk and people buy it anyway, then leave negative
feedback, that doesn't mean that the service is particularly bad. If you
are intent on buying a particular model of device from _someone_, then
complaints relating to the condition of other items are irrelevent as
those devices they relate to may have been a flawed design regardless
of the seller.

In any case these Chinese sellers always seem to have multiple Ebay
IDs. It takes some time, but you can see almost definitive proof
if you watch listings closely enough. If you ask questions or make
offers via Email/ebay messages, it becomes far more obvious (though
I haven't had someone say it directly yet). They just play the odds
with feedback, so some of their IDs will have better scores than
others.

--
__ __
#_ < |\| |< _#
 
In aus.electronics Brian Reay <no.sp@m.com> wrote:
On 19/08/16 13:44, F Murtz wrote:


I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new one. My
only redress aparently is refund but to get refund I have to send it back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Contact Ebay.

I had a similarish issue with the wrong item shipped(from China). He
refused to pay return shipping so I contacted Ebay. They confirmed he
should pay. He asked for the cost, it exceeded the item value. I
received a full refund and was told to keep the item.

The only problem is, I never have figure out what the item is I
received. I ordered a lens bag, I received something which looks like a
hat for a garden gnome. We don't have any garden gnomes.

On other occasions, I've received the wrong item and the seller has
simply shipped the correct one and told me to keep the incorrect one.
Unfortunately, the incorrect items have yet to prove useful.

Even when outside the time limit (due to being on holiday), I've found
sellers willing to either refund or ship replacements to items which
haven't arrived. True these have been low value items (a few pounds at
most), but I've never lost out on Ebay and I have something arrive
almost daily (mainly components for my hobby). I suspect sellers look at
your feedback and, if it is 'spotless', they see you are a genuine buyer
and the item has really gone astray.

And if the Ebay claims time limit times out, the PayPal claims system
lasts six months. That helped me recently with a seller who lied about
resending an order (or otherwise was unlucky enough to have two
identical parcels go missing in the mail).

--
__ __
#_ < |\| |< _#
 
Computer Nerd Kev <not@telling.you.invalid> wrote
felix <me@nothere.invalid> wrote
F Murtz wrote
Brian Gaff wrote

Well yes if you claim for the postage as well, which is what I'd have
done.

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-
Monitor-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g
:gswAAOSwQjNW9XIU

http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage,

lesson 1: read the refund conditions before you buy

And you'll often have a hard time finding items that don't carry a
similar refund conditions statement. Aliexpress is another option
though, and in theory safer as the seller doesn't get your money
until you say the item has arrived in good condition.

Only in theory. I got a neckband headset that way, it never worked.
The seller refused to do anything about it, refused to extend the
deadline for when the transaction automatically completed, got
the money anyway.

so I was stuffed from the beginning but he should have sent
me a new one but wanted me to return old broken one first
even though he could see the damage from my photos.

lesson 2: check the feedback. (98.2%) eg;

"They sold me a FAULTY item and Im having a really hard time on getting a
refund"

"Horrible customer service, rude & demanding. Misleading listing
regarding light"

"The item arrived but don't working. Sell don't refund when I was return
item"

etc.,

never buy from a seller with less then 99%

If a seller sells some junk and people buy it anyway, then leave
negative feedback, that doesn't mean that the service is particularly
bad. If you are intent on buying a particular model of device from
_someone_, then complaints relating to the condition of other
items are irrelevent as those devices they relate to may have
been a flawed design regardless of the seller.

But the feedback is relevant when they refused to provide a refund
when what was bought never did what it was claimed to do.

In any case these Chinese sellers always seem to have multiple Ebay
IDs. It takes some time, but you can see almost definitive proof if you
watch listings closely enough. If you ask questions or make offers via
Email/ebay messages, it becomes far more obvious (though I haven't
had someone say it directly yet). They just play the odds with feedback,
so some of their IDs will have better scores than others.

One chinese person I know very well indeed refuses to have anything
to do with any operation that has any chinese involved in the business.
Even when its an operation like mobileciti etc.
 
On 22/08/2016 7:28 AM, Computer Nerd Kev wrote:
In aus.electronics Brian Reay <no.sp@m.com> wrote:
On 19/08/16 13:44, F Murtz wrote:


I bought a reversing mirror monitor (for A $18.63 inc postage)from"
Fruitbig 222" which was poorly packaged and arrived broken.
He admitted it was broken after I sent photos,Did not send a new one. My
only redress aparently is refund but to get refund I have to send it back.
Australian postage is A $23 something.
My refund has been refused as I did not send it back for$23.00 to get
$18.00 aprox.
Eminently fair?

Contact Ebay.

I had a similarish issue with the wrong item shipped(from China). He
refused to pay return shipping so I contacted Ebay. They confirmed he
should pay. He asked for the cost, it exceeded the item value. I
received a full refund and was told to keep the item.

The only problem is, I never have figure out what the item is I
received. I ordered a lens bag, I received something which looks like a
hat for a garden gnome. We don't have any garden gnomes.

On other occasions, I've received the wrong item and the seller has
simply shipped the correct one and told me to keep the incorrect one.
Unfortunately, the incorrect items have yet to prove useful.

Even when outside the time limit (due to being on holiday), I've found
sellers willing to either refund or ship replacements to items which
haven't arrived. True these have been low value items (a few pounds at
most), but I've never lost out on Ebay and I have something arrive
almost daily (mainly components for my hobby). I suspect sellers look at
your feedback and, if it is 'spotless', they see you are a genuine buyer
and the item has really gone astray.

And if the Ebay claims time limit times out, the PayPal claims system
lasts six months. That helped me recently with a seller who lied about
resending an order (or otherwise was unlucky enough to have two
identical parcels go missing in the mail).

Yeah, that "We will resend" gets a workout just to buy them some more
time so the claim expires.
 
In aus.electronics Rod Speed <rod.speed.aaa@gmail.com> wrote:
Computer Nerd Kev <not@telling.you.invalid> wrote
felix <me@nothere.invalid> wrote
F Murtz wrote
Brian Gaff wrote

Well yes if you claim for the postage as well, which is what I'd have
done.

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-
Monitor-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g
:gswAAOSwQjNW9XIU

http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage,

lesson 1: read the refund conditions before you buy

And you'll often have a hard time finding items that don't carry a
similar refund conditions statement. Aliexpress is another option
though, and in theory safer as the seller doesn't get your money
until you say the item has arrived in good condition.

Only in theory. I got a neckband headset that way, it never worked.
The seller refused to do anything about it, refused to extend the
deadline for when the transaction automatically completed, got
the money anyway.

Ah, I'll keep that in mind. I did get a refund for a dud USB
memory stick I purchased for $2 on Aliexpress (I didn't expect
it to work, I just bought it out of curiosity). That claim went
through without any hassle.

so I was stuffed from the beginning but he should have sent
me a new one but wanted me to return old broken one first
even though he could see the damage from my photos.

lesson 2: check the feedback. (98.2%) eg;

"They sold me a FAULTY item and Im having a really hard time on getting a
refund"

"Horrible customer service, rude & demanding. Misleading listing
regarding light"

"The item arrived but don't working. Sell don't refund when I was return
item"

etc.,

never buy from a seller with less then 99%

If a seller sells some junk and people buy it anyway, then leave
negative feedback, that doesn't mean that the service is particularly
bad. If you are intent on buying a particular model of device from
_someone_, then complaints relating to the condition of other
items are irrelevent as those devices they relate to may have
been a flawed design regardless of the seller.

But the feedback is relevant when they refused to provide a refund
when what was bought never did what it was claimed to do.

Yes, it's worth reading. However often it isn't clear whether the
buyer asked for a refund before posting the feedback. My point is
not to judge by the total percentage alone.

--
__ __
#_ < |\| |< _#
 
In aus.electronics Rheilly Phoull <rheilly@bigslong.com> wrote:
On 22/08/2016 7:28 AM, Computer Nerd Kev wrote:

And if the Ebay claims time limit times out, the PayPal claims system
lasts six months. That helped me recently with a seller who lied about
resending an order (or otherwise was unlucky enough to have two
identical parcels go missing in the mail).

Yeah, that "We will resend" gets a workout just to buy them some more
time so the claim expires.

Well I literally asked for it that time, as (I thought) there wern't
many other sellers within the same price range. A later search after
the refund went through revealed that I must have simply been using
the wrong search query, and I purchased again from another seller.

--
__ __
#_ < |\| |< _#
 
Computer Nerd Kev wrote:
In aus.electronics Rod Speed <rod.speed.aaa@gmail.com> wrote:
Computer Nerd Kev <not@telling.you.invalid> wrote
felix <me@nothere.invalid> wrote
F Murtz wrote
Brian Gaff wrote

Well yes if you claim for the postage as well, which is what I'd have
done.

This is similar same seller .
http://www.ebay.com.au/itm/4-3-LCD-Screen-Car-Rearview-Headrest-Mirror-
Monitor-For-Car-Reversing-Camera-FB-/182066926897?hash=item2a6408d531:g
:gswAAOSwQjNW9XIU

http://tinyurl.com/zug758n

It has a bit I did not see originally
30 days money back if you pay postage,

lesson 1: read the refund conditions before you buy

And you'll often have a hard time finding items that don't carry a
similar refund conditions statement. Aliexpress is another option
though, and in theory safer as the seller doesn't get your money
until you say the item has arrived in good condition.

Only in theory. I got a neckband headset that way, it never worked.
The seller refused to do anything about it, refused to extend the
deadline for when the transaction automatically completed, got
the money anyway.

Ah, I'll keep that in mind. I did get a refund for a dud USB
memory stick I purchased for $2 on Aliexpress (I didn't expect
it to work, I just bought it out of curiosity). That claim went
through without any hassle.

Same here it was fake only 4gb usable on a supposedly much larger stick
bought 4 got refund and ended up with four 4gb free sticks :)
so I was stuffed from the beginning but he should have sent
me a new one but wanted me to return old broken one first
even though he could see the damage from my photos.

lesson 2: check the feedback. (98.2%) eg;

"They sold me a FAULTY item and Im having a really hard time on getting a
refund"

"Horrible customer service, rude & demanding. Misleading listing
regarding light"

"The item arrived but don't working. Sell don't refund when I was return
item"

etc.,

never buy from a seller with less then 99%

If a seller sells some junk and people buy it anyway, then leave
negative feedback, that doesn't mean that the service is particularly
bad. If you are intent on buying a particular model of device from
_someone_, then complaints relating to the condition of other
items are irrelevent as those devices they relate to may have
been a flawed design regardless of the seller.

But the feedback is relevant when they refused to provide a refund
when what was bought never did what it was claimed to do.

Yes, it's worth reading. However often it isn't clear whether the
buyer asked for a refund before posting the feedback. My point is
not to judge by the total percentage alone.
 
Computer Nerd Kev wrote:
In aus.electronics Rheilly Phoull <rheilly@bigslong.com> wrote:
On 22/08/2016 7:28 AM, Computer Nerd Kev wrote:

And if the Ebay claims time limit times out, the PayPal claims system
lasts six months. That helped me recently with a seller who lied about
resending an order (or otherwise was unlucky enough to have two
identical parcels go missing in the mail).

Yeah, that "We will resend" gets a workout just to buy them some more
time so the claim expires.

Well I literally asked for it that time, as (I thought) there wern't
many other sellers within the same price range. A later search after
the refund went through revealed that I must have simply been using
the wrong search query, and I purchased again from another seller.
My problem will be figuring out different seller, may be all the same
seller with different names.
 

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