S
Sylvia Else
Guest
Baron wrote:
similar problem.
The same point about escalating to higher authority applies in the UK.
See http://tinyurl.com/ydyrzzs if you haven't already.
Never accept a refusal from the person you first talk to about a problem
like this. Always ask to speak to their supervisor if they won't assist.
If you still get no joy, put your complaint in writing, and send it to
the head-office by registered post. Put a note in the letter mentioning
that it was sent by registered post (stops them putting it into the two
hard basket with the intent of denying receipt later).
Sylvia.
I hadn't grasped that I was talking to two separate people with aSylvia Else Inscribed thus:
Baron wrote:
Sylvia Else Inscribed thus:
Robert Baer wrote:
PeterD wrote:
On Sat, 26 Dec 2009 19:38:11 -0800, Robert Baer
robertbaer@localnet.com> wrote:
Jan Panteltje wrote:
On a sunny day (Fri, 25 Dec 2009 21:15:06 -0800) it happened
Robert Baer
robertbaer@localnet.com> wrote in
1KOdndg809PrBqjWnZ2dnUVZ_rCdnZ2d@posted.localnet>:
Well i tried one of those recordings on
http://www.payphone-directory.org/sounds.html and the
marketeers that constantly call _continued_ to call; i "gave it
a try for at least 2 weeks.
What really pissed me off was that one of them came up with a
"UUU" "no number" ID and so i (finally) used *57, got the
message that the call was traced; after trapping 3 of them i
called the so-called call annoyance bureau and they had *NO*
record, meaning the message was a blatant lie.
The PUC said that *57 was not for tracing marketeers and that
i
should not have used it, and that they would not press the
issue to Qwest (my "provider").
Say what? How the hell else can i catch these bastards?
Pissant bureaucrats!
**
It would appear that a TOTAL disconnect of my phone _might_
stop
these calls..
Just pick up the phoe with: 'Department of Homeland Security'.
* IMPOSSIBLE; they hang up immediately on line pick-up.
Most states this is a violation of law... COvered under the
'harrassing and threatening phone calls' statutes...
That "law" is virtually irrelevant, since i cannot find out who
it is
doing this crap.
I would think that finding out who is making harrassing calls would
be a function of the police, who would seek the assistance of the
telco.
Sylvia.
The Police are not in the slightest bit interested unless you can
hand the perpetrator to them on a plate.
There are some protocols they're required to follow. If the frontline
people won't act, then escalate it to their superiors. The situation
isn't the same as the scam letter, because there are mechanisms in
place to identify the source of harrassing phone calls.
I found
http://www.qwest.com/wholesale/clecs/features/calltrace.html
Note the manual trace requirements. You need a law-enforcement case
number, etc. You don't require that the police actually to have done
anything about it at that point. Make enough fuss, and demand a case
number, and I'm sure the police will create one just to shut you up.
Sylvia.
Thanks for the info. I'm in the UK.
BT (British Telecom) are the primary provider here.
similar problem.
The same point about escalating to higher authority applies in the UK.
See http://tinyurl.com/ydyrzzs if you haven't already.
Never accept a refusal from the person you first talk to about a problem
like this. Always ask to speak to their supervisor if they won't assist.
If you still get no joy, put your complaint in writing, and send it to
the head-office by registered post. Put a note in the letter mentioning
that it was sent by registered post (stops them putting it into the two
hard basket with the intent of denying receipt later).
Sylvia.