T
Tux
Guest
Hi Leonard
I have e-mailed Yamaha through the customer service section on their EU site
MANY times but received no reply. The dealer I have to deal with is
Videoacustica in Portugal. When the unit first developed the fault it was
still under warranty but Videoacustica said that they would not repair it
under warranty as I did not purchase it from them. I purchased the unit in
Germany but as per EU trade law the warranty should be valid in Portugal
aswell. Not so ?
Anyway....very dissapointed with Yamaha for not replying to my e-mails and I
don't know who else to call in Europe regarding this matter. Maybe someone
here can help ? !
Cheers
I have e-mailed Yamaha through the customer service section on their EU site
MANY times but received no reply. The dealer I have to deal with is
Videoacustica in Portugal. When the unit first developed the fault it was
still under warranty but Videoacustica said that they would not repair it
under warranty as I did not purchase it from them. I purchased the unit in
Germany but as per EU trade law the warranty should be valid in Portugal
aswell. Not so ?
Anyway....very dissapointed with Yamaha for not replying to my e-mails and I
don't know who else to call in Europe regarding this matter. Maybe someone
here can help ? !
Cheers
Who did you send it to? Yamaha would have likely take some action by now
if there was that kind of delay for parts. You need to call Yamaha
customer service. Where is your dealer in all of this?
Leonard
Hi
I have the exact same problem with a Yamaha RX-V1400. Unit shuts-off
after a few minutes even with no sources or ouputs connected. I did post
about it here awhile ago but received no reply, so in the meantime I sent
it to the local Yamaha Service and it has been there for 4 months. They
now say the EPROM has lost configuration and they are waiting for a new
one. I suspect they have stuffed it up as I don't think the EPROM could
have been the cause of this problem. If you or anyone finds the cause of
cause please let me know. And IF mine ever gets repaired I will let you
know.
Regards
Ampless :-(
"jw51" <western@webace.com.au> wrote in message
news:1141539005.552320.191660@i39g2000cwa.googlegroups.com...
No power on function, started becoming difficult to turn on over a
couple of days.
Checked speakers(Bose lifestyle) could find no problem.
Am trying to source a service manual for it.
Any ideas?