Shopping experience @ D O N T R O N I C S <--- 1st March 05,

[Martin, VK2UMJ]

Thank you Don for your reply to me by e-mail. I will not post details here,
obviously, and am posting this message only so others know that you
responded to my posting...

It does seem there is more to this story, and I apologise to you Don and
your staff if any of my replies have been critical, hopefully you can
understand my angle..

Cheers


--
Martin, VK2UMJ

To reply by e-mail, replace ".invalid" with ".com.au"


Quote of the day:
"I think that I will never see.... my cataracts are
blinding me."






"Martin, VK2UMJ" &lt;vk2umj@yahoo.invalid&gt; wrote in message
news:4228f2e3_1@news.iprimus.com.au...

"Don McKenzie" &lt;look@mysig.com&gt; wrote in message
news:38pitsF5s1o0dU1@individual.net...
Outraged wrote:

But the truth of the matter is that I only send TWO emails to ask about
my
order in twenty days. Thus I challenged Don McKenzie to proof his claim
that I send query emails to Sharon every few days about my order.
He cannot.

You know what I really love about this Darwin.

You bring this up in an open forum, and have never tackled me directly
and discretely at any time.

You hide behind a false name and email address, thus remaining anonymous.

You force me to defend myself in an open forum. The worst possible thing
you can do I believe.

What do you expect me to do? Of course I will get my back up and defend
myself.

Everyone knows who I am.
You hide.
I don't divulge that you are running a business, and where your web page
is located, or any other details about you, yet I have it all at my
fingertips.
I know you wouldn't understand what customer confidentiality is.

As it is, you have now managed to get the goods for nothing, now why
don't you do the right thing and leave it alone.

All of this for a $50 item, and the funds have been returned to you
anyway.
You have a lot more spare time than I have.

That's the polite version.

Don...

So, some (potential customers) are all still waiting - you accused Darwin
of sending numerous e-mails which is what prompted your staff member to
react, and Darwin claims only two messages were sent. Now, either Darwin
or you are lying, and by the sound of your response above I suspect it may
be you that is now back peddling.....

Darwin has publicly apologised for the contents of his (TWO) messages, now
maybe it is time for you to either provide the proof that he sent numerous
messages, or for you to also apologise for accusing him of sending
numerous messages AND Sharon apologise for the contents of her replies.

And, before anyone jumps in and says that Don hasn't made any such claims:

Darwin,

Perhaps it was the angry email faces you kept sending her in emails every
three or 4 days as a reminder that you were still waiting, when you
decided to ignore her lengthy apologies, and explanations completely.

According to Darwin, the "lengthy apology, and explanation" received after
his first enquiry was:

"Sorry, our supplier is closed
for Chinese New Year and your order have not been shipped yet. We
will get on to it though.."

Hmm, lengthy apology?????

Then, to his SECOND message he gets:

"I hope that your continuing emails to me letting me know how you
are feeling about something that I explained was beyond our
knowledge or control, is helping to make you feel better, as I see
no other purpose, unless you wish to make me personally feel
worse."

Sorry Don, but if *I* was to receive such a sarcastic reply to a routine
SECOND enquiry about an item I had on order, my response back would
certainly not have been as polite or apologetic as Darwin claims his reply
to this was.

Now, please, I beg you to prove me (and Darwin) wrong. If you can show
that the above reply from Sharon was prompted by Darwin sending "emails
every three or 4 days as a reminder", then *I* will also publicly
apologise for this posting and promptly shut the hell up!!

Over to you. Oh, details on how you can reply by private e-mail are
contained in the signature, just in case this is wanted.


--
Martin

To reply by e-mail, replace ".invalid" with ".com.au"


"I cannot help but notice that there is no problem
between us that cannot be solved by your departure."