Sad Comment about McMaster-Carr

[John L. Weatherly]

David Nebenzahl wrote:

Hmmm, now I have to say that that doesn't jibe at all with my
experience. I have a tiny, tiny account with Grainger, and I've had
nothing but good experiences dealing with them. They're always helpful
and don't seem to mind at all that they're not getting rich off of me.

I only do a few $K a year with Grainger, but have no complaints. I have
found a good attitude will go a looooong way. More flies with honey,
right? I'll also pay a little more to keep from having to waste my time
driving all over town. I've never dealt with McMaster.

--
John L. Weatherly

please remove XXXs to reply via email

 

[Randy]

On Fri, 30 May 2008 19:13:43 -0700 (PDT), sparky <sparky12x@yahoo.com>
wrote:

On May 30, 6:51 pm, "Guv Bob" <brotherd...@bigfootYEOOOOOW.com> wrote:
I am sad to say that our experience has been that McMaster-Carr has changed for the worse in the last few weeks.  And I don't see any reason to think that it will return to the friendly, efficiently-run company that it has been for the prior 10+ years that we have been buying from them.



It must be your attitude that gives the people you talk to a bad
attitude. I have been getting items
from McM shipped to Canada for 20 years now. No company can match the
service they give. If I
place an order today it arrives by Purolator courier tomorrow at
noon. The local companies take a
week to get me a price on the item and then say it will take 2 weeks
to get it because it has to be
shipped from the US. That excuse is getting pretty old by now!

There was a post a few months ago that stated McM would no longer ship
to Canada. I take it this was not true?


Thank You,
Randy

Remove 333 from email address to reply.

 

[Cliff]

On Sun, 01 Jun 2008 11:52:41 -0700, David Nebenzahl <nobody@but.us.chickens>
wrote:

They *do* ask what account the purchases are going on as a matter of
course, because, I guess, most purchases there are on account.

Do volume accounts get discounts?
Do account salespeople get paid?
--
Cliff

 

[David Nebenzahl]

On 6/3/2008 3:25 PM Cliff spake thus:

On Sun, 01 Jun 2008 11:52:41 -0700, David Nebenzahl <nobody@but.us.chickens
wrote:

They *do* ask what account the purchases are going on as a matter of
course, because, I guess, most purchases there are on account.

Do volume accounts get discounts?
Do account salespeople get paid?

I'm guessing the answer to both is yes, but I have no idea, since I
don't buy enough stuff from Grainger to qualify for any discount. I'm
happy to get stuff at the prices listed in their catalog. (By the way,
have you seen their catalog? I'm talking about a *real* printed book,
not a bunch of on-line PDFs. They mailed me one this year. Everyone
calls it "the doorstop"; 3" thick, almost 4,000 pages. Must cost them
$5-10 each to produce and mail.)


--
The best argument against democracy is a five-minute
conversation with the average voter.

- Attributed to Winston Churchill

 

[Ron Hock]

Guv Bob wrote:

[much snippage]

Boycott McMaster-Carr

Boycott? On your demand? I don't think so. I certainly hope you sent
your comments directly to them, and waited for a reply, before going to
the newsgroups with them.

Perhaps your local branch is having personnel problems but I've bought
from McM-C for over 30 years and have always found them to be friendly,
efficient and prompt. They're not a bargain house but their prices are
fair, I receive my order next day and if they don't have it, well, good
luck finding it anywhere.

--
Ron Hock
HOCK TOOLS www.hocktools.com

 

[DerbyDad03]

On Jun 5, 12:52 pm, Ron Hock <nos...@www.hocktools.com> wrote:

Guv Bob wrote:

[much snippage]

Boycott McMaster-Carr

Boycott? On your demand? I don't think so. I certainly hope you sent
your comments directly to them, and waited for a reply, before going to
the newsgroups with them.

Perhaps your local branch is having personnel problems but I've bought
from McM-C for over 30 years and have always found them to be friendly,
efficient and prompt. They're not a bargain house but their prices are
fair, I receive my order next day and if they don't have it, well, good
luck finding it anywhere.

--
Ron Hock
HOCK TOOLS  www.hocktools.com

Just received 2 tubes of DOW RTV-732, 2nd business day after I ordered
it online from McM-C at 9:00PM. Shipped in the morning and arrived the
next day.

Typical pattern for me - small orders, no hassle, prompt delivery.