OT-ish Anyone had trouble recently with Avast screwing with

[amdx]

On 1/17/2012 8:16 PM, Arfa Daily wrote:

"amdx" <amdx@knologynotthis.net> wrote in message
news:a1823$4f15db74$18ec6dd7$31768@KNOLOGY.NET...
On 1/17/2012 11:52 AM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:13a97$4f15861f$18ec6dd7$22086@KNOLOGY.NET...
On 1/14/2012 10:36 AM, Arfa Daily wrote:


"Adrian C" <email@here.invalid> wrote in message
news:9ndm0qF80dU1@mid.individual.net...
On 14/01/2012 01:45, Arfa Daily wrote:

snip


So anyone else had any problems ? Any of the computah
deep-understanders
on here, got any idea what exactly Avast is doing to cause this
behaviour, or what has started it ?


Try to telnet to the server, substituting whatever ports and
addresses
are set in Xnews. See if you can manually pull messages by ID and
their relatives, doing actions side by side with the same post/thread
in Xnews.

http://www.windowsitpro.com/article/telnet/how-can-i-use-telnet-to-access-a-news-server-




--
Adrian C


You are getting close to exceeding my computah expertise level there,
Adrian, but I will try to give it a go ...

Arfa

Avast responded, and I gave them the ask for information.

***************************************************
Thanks for your interest.

It is not just one *newsgroup that this problem happens in.
*(also called Usenet)

Here is the group where I found another Avast user started a thread
wondering about the problem.
sci.electronics.repair
Here is the subject line of that thread.

OT-ish Anyone had trouble recently with Avast screwing with usenet
access ?

I have had the problem on several groups;
sci.electronics.design
sci.electronics.basics

Thanks, Mikek


On 1/17/2012 2:56 AM, avast support center - ALWIL Software wrote:
Hello,

could you send us the ling for the newsgroup? Thank

Best regards,

Avast Software a.s. 2nd level support team

Ticket Details
===================
Ticket ID: UVE-835929
Department: 2nd Level Tech Supp
Priority: Default
Status: Closed





So what exactly is their response ? Is the matter closed as far as they
are concerned ? Or does that mean that they are investigating ?

Arfa
I posted everything they sent, I wondered about that line,
Status: Closed, but as far as I know they are just now getting started
with learning about the problem.
I'll keep the thread informed with what more I learn.
Mikek


OK, that would be good. If it takes too long, and this thread disappears
too far out of sight, can you start a new thread with the results, or
failing that, mail me direct off-group using the address that this was
posted from ?

Thanks

Arfa

Will do.
Mikek

 

[Arfa Daily]

"amdx" <amdx@knologynotthis.net> wrote in message
news:4d662$4f163e22$18ec6dd7$24141@KNOLOGY.NET...

On 1/17/2012 8:16 PM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:a1823$4f15db74$18ec6dd7$31768@KNOLOGY.NET...
On 1/17/2012 11:52 AM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:13a97$4f15861f$18ec6dd7$22086@KNOLOGY.NET...
On 1/14/2012 10:36 AM, Arfa Daily wrote:


"Adrian C" <email@here.invalid> wrote in message
news:9ndm0qF80dU1@mid.individual.net...
On 14/01/2012 01:45, Arfa Daily wrote:

snip


So anyone else had any problems ? Any of the computah
deep-understanders
on here, got any idea what exactly Avast is doing to cause this
behaviour, or what has started it ?


Try to telnet to the server, substituting whatever ports and
addresses
are set in Xnews. See if you can manually pull messages by ID and
their relatives, doing actions side by side with the same
post/thread
in Xnews.

http://www.windowsitpro.com/article/telnet/how-can-i-use-telnet-to-access-a-news-server-




--
Adrian C


You are getting close to exceeding my computah expertise level there,
Adrian, but I will try to give it a go ...

Arfa

Avast responded, and I gave them the ask for information.

***************************************************
Thanks for your interest.

It is not just one *newsgroup that this problem happens in.
*(also called Usenet)

Here is the group where I found another Avast user started a thread
wondering about the problem.
sci.electronics.repair
Here is the subject line of that thread.

OT-ish Anyone had trouble recently with Avast screwing with usenet
access ?

I have had the problem on several groups;
sci.electronics.design
sci.electronics.basics

Thanks, Mikek


On 1/17/2012 2:56 AM, avast support center - ALWIL Software wrote:
Hello,

could you send us the ling for the newsgroup? Thank

Best regards,

Avast Software a.s. 2nd level support team

Ticket Details
===================
Ticket ID: UVE-835929
Department: 2nd Level Tech Supp
Priority: Default
Status: Closed





So what exactly is their response ? Is the matter closed as far as they
are concerned ? Or does that mean that they are investigating ?

Arfa
I posted everything they sent, I wondered about that line,
Status: Closed, but as far as I know they are just now getting started
with learning about the problem.
I'll keep the thread informed with what more I learn.
Mikek


OK, that would be good. If it takes too long, and this thread disappears
too far out of sight, can you start a new thread with the results, or
failing that, mail me direct off-group using the address that this was
posted from ?

Thanks

Arfa

Will do.
Mikek

Cheers

Arfa

 

[amdx]

On 1/18/2012 7:52 PM, Arfa Daily wrote:

"amdx" <amdx@knologynotthis.net> wrote in message
news:4d662$4f163e22$18ec6dd7$24141@KNOLOGY.NET...
On 1/17/2012 8:16 PM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:a1823$4f15db74$18ec6dd7$31768@KNOLOGY.NET...
On 1/17/2012 11:52 AM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:13a97$4f15861f$18ec6dd7$22086@KNOLOGY.NET...
On 1/14/2012 10:36 AM, Arfa Daily wrote:


"Adrian C" <email@here.invalid> wrote in message
news:9ndm0qF80dU1@mid.individual.net...
On 14/01/2012 01:45, Arfa Daily wrote:

snip


So anyone else had any problems ? Any of the computah
deep-understanders
on here, got any idea what exactly Avast is doing to cause this
behaviour, or what has started it ?


Try to telnet to the server, substituting whatever ports and
addresses
are set in Xnews. See if you can manually pull messages by ID and
their relatives, doing actions side by side with the same
post/thread
in Xnews.

http://www.windowsitpro.com/article/telnet/how-can-i-use-telnet-to-access-a-news-server-





--
Adrian C


You are getting close to exceeding my computah expertise level
there,
Adrian, but I will try to give it a go ...

Arfa

Avast responded, and I gave them the ask for information.

***************************************************
Thanks for your interest.

It is not just one *newsgroup that this problem happens in.
*(also called Usenet)

Here is the group where I found another Avast user started a thread
wondering about the problem.
sci.electronics.repair
Here is the subject line of that thread.

OT-ish Anyone had trouble recently with Avast screwing with usenet
access ?

I have had the problem on several groups;
sci.electronics.design
sci.electronics.basics

Thanks, Mikek


On 1/17/2012 2:56 AM, avast support center - ALWIL Software wrote:
Hello,

could you send us the ling for the newsgroup? Thank

Best regards,

Avast Software a.s. 2nd level support team

Ticket Details
===================
Ticket ID: UVE-835929
Department: 2nd Level Tech Supp
Priority: Default
Status: Closed





So what exactly is their response ? Is the matter closed as far as
they
are concerned ? Or does that mean that they are investigating ?

Arfa
I posted everything they sent, I wondered about that line,
Status: Closed, but as far as I know they are just now getting started
with learning about the problem.
I'll keep the thread informed with what more I learn.
Mikek


OK, that would be good. If it takes too long, and this thread disappears
too far out of sight, can you start a new thread with the results, or
failing that, mail me direct off-group using the address that this was
posted from ?

Thanks

Arfa

Will do.
Mikek

Cheers

Arfa

I'm still working at a solution from Avast.
I don't think the "third party support specialist" has ever been on a
newsgroup.
So, I'm trying to walk him/her (Vojta Nekvapil) through that first. :-(
Mikek

 

[Arfa Daily]

"amdx" <amdx@knologynotthis.net> wrote in message
news:2681a$4f184a94$18ec6dd7$12255@KNOLOGY.NET...

On 1/18/2012 7:52 PM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:4d662$4f163e22$18ec6dd7$24141@KNOLOGY.NET...
On 1/17/2012 8:16 PM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:a1823$4f15db74$18ec6dd7$31768@KNOLOGY.NET...
On 1/17/2012 11:52 AM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:13a97$4f15861f$18ec6dd7$22086@KNOLOGY.NET...
On 1/14/2012 10:36 AM, Arfa Daily wrote:


"Adrian C" <email@here.invalid> wrote in message
news:9ndm0qF80dU1@mid.individual.net...
On 14/01/2012 01:45, Arfa Daily wrote:

snip


So anyone else had any problems ? Any of the computah
deep-understanders
on here, got any idea what exactly Avast is doing to cause this
behaviour, or what has started it ?


Try to telnet to the server, substituting whatever ports and
addresses
are set in Xnews. See if you can manually pull messages by ID and
their relatives, doing actions side by side with the same
post/thread
in Xnews.

http://www.windowsitpro.com/article/telnet/how-can-i-use-telnet-to-access-a-news-server-





--
Adrian C


You are getting close to exceeding my computah expertise level
there,
Adrian, but I will try to give it a go ...

Arfa

Avast responded, and I gave them the ask for information.

***************************************************
Thanks for your interest.

It is not just one *newsgroup that this problem happens in.
*(also called Usenet)

Here is the group where I found another Avast user started a thread
wondering about the problem.
sci.electronics.repair
Here is the subject line of that thread.

OT-ish Anyone had trouble recently with Avast screwing with usenet
access ?

I have had the problem on several groups;
sci.electronics.design
sci.electronics.basics

Thanks, Mikek


On 1/17/2012 2:56 AM, avast support center - ALWIL Software wrote:
Hello,

could you send us the ling for the newsgroup? Thank

Best regards,

Avast Software a.s. 2nd level support team

Ticket Details
===================
Ticket ID: UVE-835929
Department: 2nd Level Tech Supp
Priority: Default
Status: Closed





So what exactly is their response ? Is the matter closed as far as
they
are concerned ? Or does that mean that they are investigating ?

Arfa
I posted everything they sent, I wondered about that line,
Status: Closed, but as far as I know they are just now getting started
with learning about the problem.
I'll keep the thread informed with what more I learn.
Mikek


OK, that would be good. If it takes too long, and this thread
disappears
too far out of sight, can you start a new thread with the results, or
failing that, mail me direct off-group using the address that this was
posted from ?

Thanks

Arfa

Will do.
Mikek

Cheers

Arfa

I'm still working at a solution from Avast.
I don't think the "third party support specialist" has ever been on a
newsgroup.
So, I'm trying to walk him/her (Vojta Nekvapil) through that first. :-(
Mikek

Hmmm. You would think that they would have someone there who understood
usenet access, considering that there is a specific section of the program,
complete with controls and on / off switches, for newsgroup virus checking
.... d :-\

Arfa

 

[josephkk]

On Fri, 20 Jan 2012 01:54:47 -0000, "Arfa Daily" <arfa.daily@ntlworld.com>
wrote:

"amdx" <amdx@knologynotthis.net> wrote in message
news:2681a$4f184a94$18ec6dd7$12255@KNOLOGY.NET...
On 1/18/2012 7:52 PM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:4d662$4f163e22$18ec6dd7$24141@KNOLOGY.NET...
On 1/17/2012 8:16 PM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:a1823$4f15db74$18ec6dd7$31768@KNOLOGY.NET...
On 1/17/2012 11:52 AM, Arfa Daily wrote:


"amdx" <amdx@knologynotthis.net> wrote in message
news:13a97$4f15861f$18ec6dd7$22086@KNOLOGY.NET...
On 1/14/2012 10:36 AM, Arfa Daily wrote:


"Adrian C" <email@here.invalid> wrote in message
news:9ndm0qF80dU1@mid.individual.net...
On 14/01/2012 01:45, Arfa Daily wrote:

snip


So anyone else had any problems ? Any of the computah
deep-understanders
on here, got any idea what exactly Avast is doing to cause this
behaviour, or what has started it ?


Try to telnet to the server, substituting whatever ports and
addresses
are set in Xnews. See if you can manually pull messages by ID and
their relatives, doing actions side by side with the same
post/thread
in Xnews.

http://www.windowsitpro.com/article/telnet/how-can-i-use-telnet-to-access-a-news-server-





--
Adrian C


You are getting close to exceeding my computah expertise level
there,
Adrian, but I will try to give it a go ...

Arfa

Avast responded, and I gave them the ask for information.

***************************************************
Thanks for your interest.

It is not just one *newsgroup that this problem happens in.
*(also called Usenet)

Here is the group where I found another Avast user started a thread
wondering about the problem.
sci.electronics.repair
Here is the subject line of that thread.

OT-ish Anyone had trouble recently with Avast screwing with usenet
access ?

I have had the problem on several groups;
sci.electronics.design
sci.electronics.basics

Thanks, Mikek


On 1/17/2012 2:56 AM, avast support center - ALWIL Software wrote:
Hello,

could you send us the ling for the newsgroup? Thank

Best regards,

Avast Software a.s. 2nd level support team

Ticket Details
==================>>>>>>>> > Ticket ID: UVE-835929
Department: 2nd Level Tech Supp
Priority: Default
Status: Closed





So what exactly is their response ? Is the matter closed as far as
they
are concerned ? Or does that mean that they are investigating ?

Arfa
I posted everything they sent, I wondered about that line,
Status: Closed, but as far as I know they are just now getting started
with learning about the problem.
I'll keep the thread informed with what more I learn.
Mikek


OK, that would be good. If it takes too long, and this thread
disappears
too far out of sight, can you start a new thread with the results, or
failing that, mail me direct off-group using the address that this was
posted from ?

Thanks

Arfa

Will do.
Mikek

Cheers

Arfa

I'm still working at a solution from Avast.
I don't think the "third party support specialist" has ever been on a
newsgroup.
So, I'm trying to walk him/her (Vojta Nekvapil) through that first. :-(
Mikek

Hmmm. You would think that they would have someone there who understood
usenet access, considering that there is a specific section of the program,
complete with controls and on / off switches, for newsgroup virus checking
... d :-\

Arfa

That may (likely) found at third level tech support, if it exists and you
can get there. Generally first level is a robot (program or human).

?-/

 

[Arfa Daily]

<snip>

I'm still working at a solution from Avast.
I don't think the "third party support specialist" has ever been on a
newsgroup.
So, I'm trying to walk him/her (Vojta Nekvapil) through that first. :-(
Mikek

Hmmm. You would think that they would have someone there who understood
usenet access, considering that there is a specific section of the
program,
complete with controls and on / off switches, for newsgroup virus checking
... d :-\

Arfa

That may (likely) found at third level tech support, if it exists and you
can get there. Generally first level is a robot (program or human).

?-/

I'm really not quite sure what is going on with Avast! at the moment. I have
had it on every machine here since it came out, and have never had the
slightest problem with it either missing viruses and other bad-arsed stuff,
or with it interacting badly with any operating system that I've had it
running on, or any internet, usenet or mail access programs that I've had
running. Now all these problems with usenet have started - and there seems
to be quite a few people suffering - and also, a few times in the last few
weeks, I have also had a problem - but only intermittently - with sending
mail. Using Thunderbird or Windoze Live Mail, when you try to send a mail,
you get an almost immediate error message spouting some garbage about the
server responding with an invalid greeting, or some such. You can try and
try resending, but nothing will persuade that mail to fly. Until, that is,
you do the "Switch off shields for 10 minutes" option in Avast! As soon as
you do that, and click "retry", off it goes, good as gold. Happened to me
yesterday afternoon. Turned off Avast! then no problem. And here we are a
few hours later, and I just sent a few emails from Thunderbird, with Avast!
fully switched on, and they all flew without problem. And no, the machine
has not been powered down, restarted or otherwise rebooted in the interim.
Strange ...

Arfa

 

[amdx]

On 1/20/2012 7:44 PM, Arfa Daily wrote:

snip


I'm still working at a solution from Avast.
I don't think the "third party support specialist" has ever been on a
newsgroup.
So, I'm trying to walk him/her (Vojta Nekvapil) through that first. :-(
Mikek

Hmmm. You would think that they would have someone there who understood
usenet access, considering that there is a specific section of the
program,
complete with controls and on / off switches, for newsgroup virus
checking
... d :-\

Arfa

That may (likely) found at third level tech support, if it exists and you
can get there. Generally first level is a robot (program or human).

?-/

I'm really not quite sure what is going on with Avast! at the moment. I
have had it on every machine here since it came out, and have never had
the slightest problem with it either missing viruses and other bad-arsed
stuff, or with it interacting badly with any operating system that I've
had it running on, or any internet, usenet or mail access programs that
I've had running. Now all these problems with usenet have started - and
there seems to be quite a few people suffering - and also, a few times
in the last few weeks, I have also had a problem - but only
intermittently - with sending mail. Using Thunderbird or Windoze Live
Mail, when you try to send a mail, you get an almost immediate error
message spouting some garbage about the server responding with an
invalid greeting, or some such. You can try and try resending, but
nothing will persuade that mail to fly. Until, that is, you do the
"Switch off shields for 10 minutes" option in Avast! As soon as you do
that, and click "retry", off it goes, good as gold. Happened to me
yesterday afternoon. Turned off Avast! then no problem. And here we are
a few hours later, and I just sent a few emails from Thunderbird, with
Avast! fully switched on, and they all flew without problem. And no, the
machine has not been powered down, restarted or otherwise rebooted in
the interim. Strange ...

Arfa

I have also had a problem making my posts appear on the newsgroups,
but only on one computer, as soon as I did the patch for the problem we
discussed, no more posting problem. Both of my computers have Avast.
Nothing lately from Avast's "third party support specialist".
Mikek

 

[amdx]

On 1/20/2012 11:04 PM, amdx wrote:

On 1/20/2012 7:44 PM, Arfa Daily wrote:


snip


I'm still working at a solution from Avast.
I don't think the "third party support specialist" has ever been on a
newsgroup.
So, I'm trying to walk him/her (Vojta Nekvapil) through that first.
:-(
Mikek

Hmmm. You would think that they would have someone there who understood
usenet access, considering that there is a specific section of the
program,
complete with controls and on / off switches, for newsgroup virus
checking
... d :-\

Arfa

That may (likely) found at third level tech support, if it exists and
you
can get there. Generally first level is a robot (program or human).

?-/

I'm really not quite sure what is going on with Avast! at the moment. I
have had it on every machine here since it came out, and have never had
the slightest problem with it either missing viruses and other bad-arsed
stuff, or with it interacting badly with any operating system that I've
had it running on, or any internet, usenet or mail access programs that
I've had running. Now all these problems with usenet have started - and
there seems to be quite a few people suffering - and also, a few times
in the last few weeks, I have also had a problem - but only
intermittently - with sending mail. Using Thunderbird or Windoze Live
Mail, when you try to send a mail, you get an almost immediate error
message spouting some garbage about the server responding with an
invalid greeting, or some such. You can try and try resending, but
nothing will persuade that mail to fly. Until, that is, you do the
"Switch off shields for 10 minutes" option in Avast! As soon as you do
that, and click "retry", off it goes, good as gold. Happened to me
yesterday afternoon. Turned off Avast! then no problem. And here we are
a few hours later, and I just sent a few emails from Thunderbird, with
Avast! fully switched on, and they all flew without problem. And no, the
machine has not been powered down, restarted or otherwise rebooted in
the interim. Strange ...

Arfa

I have also had a problem making my posts appear on the newsgroups, but
only on one computer, as soon as I did the patch for the problem we
discussed, no more posting problem. Both of my computers have Avast.
Nothing lately from Avast's "third party support specialist".
Mikek

Hi all,

I received the letter below.
If anyone else would like to give Avast a note about the problem
it might help get the problem corrected.
Mikek
*******************************************************
Hello,
sorry Mikek, we were unable to reproduce the issue on our side.
Kind Regards

Vojta Nekvapil
Third-Party Support Specialist

AVAST Software a.s.
http://support.avast.com
video tutorials: http://public.avast.com/supp

Free 24/7 telephone iYogi support is now available for your avast!
product. Click here to see your local toll-free number:
www.avast.com/support

Ticket Details
===================
Ticket ID: UVE-835929
Department: 2nd Level Tech Supp
Priority: Default
Status: On Hold