chipsource = crooks ?

S

snide

Guest
Hello

did anybody encounter problems with Chipsource ?

I've purchased components which were almost all defective (98% of 500
parts).
The problem is that they have shipped the parts 3 weeks before the scheduled
date, and the time I tested them the guarantee had expired (1 month only !).
The guarantee terms don't appear in their documents (offer, invoice,...).
They of course refuse any return or refund.

what is it possible to do ?


Denis
 
Hello

did anybody encounter problems with Chipsource ?

I've purchased components which were almost all defective (98% of 500
parts).
The problem is that they have shipped the parts 3 weeks before the
scheduled
date, and the time I tested them the guarantee had expired (1 month only
!).
The guarantee terms don't appear in their documents (offer, invoice,...).
They of course refuse any return or refund.

what is it possible to do ?


Denis
Click to expand...


How did you pay?
 
I've purchased components which were almost all
defective (98% of 500 parts).
Click to expand...
That's a very curious number. If it were 100% then it would probably
be mislabeled parts/forgeries. If it were 10% or 30% it might be a
factory-reject lot. Both of those cases are way too common on the gray
market. But 98%, that I have never seen.
 
On 6 Oct 2005 11:27:42 -0700, "Tim Shoppa" <shoppa@trailing-edge.com>
put finger to keyboard and composed:

I've purchased components which were almost all
defective (98% of 500 parts).

That's a very curious number. If it were 100% then it would probably
be mislabeled parts/forgeries. If it were 10% or 30% it might be a
factory-reject lot. Both of those cases are way too common on the gray
market. But 98%, that I have never seen.
Click to expand...
The top layer (?) may have been the real thing, while the rest may
have been forgeries. I heard it happened this way 10-15 years ago when
RAM was scarce.

For example, I've seen fake SRAM cache on 486 mainboards. Parts with
the same dodgy number (AA26256AK-15) are being offered for sale
through http://www.usbid.com/, a chip broker.

-- Franc Zabkar

Please remove one 'i' from my address when replying by email.
 
Denis -

I came here to push findyourparts.com (a growing website of reliable
independent stocking distributors) and saw your post. I think I know
what happened. Sounds like your parts are from China. They have a
habit of taking some good parts, remarking some wrong ones, and filling
the order. The testing period of 30 days (also quite common to
Chinese parts) and my own experience with Chinese vendors (as a "gray
market" distributor who is but one company at findyourparts.com) is
what brings me to that conclusion. Another factor is the availbility
of the parts. Did any US vendors (that you know of) have stock? Did
that part ever even make it to the open market? These are all warning
signals that EVERY component buyer should know. If you MUST buy parts
under these conditions, save yourself some trouble and ask for testing
and even offer to pay for it if necessary. It's a lot cheaper in the
long run. There's always going to be some acceptable fallout (say 1%
or whatever for your company) but typically you don't pay for failures
when they have been tested.


Franc Zabkar wrote:
On 6 Oct 2005 11:27:42 -0700, "Tim Shoppa" <shoppa@trailing-edge.com
put finger to keyboard and composed:

I've purchased components which were almost all
defective (98% of 500 parts).

That's a very curious number. If it were 100% then it would probably
be mislabeled parts/forgeries. If it were 10% or 30% it might be a
factory-reject lot. Both of those cases are way too common on the gray
market. But 98%, that I have never seen.

The top layer (?) may have been the real thing, while the rest may
have been forgeries. I heard it happened this way 10-15 years ago when
RAM was scarce.

For example, I've seen fake SRAM cache on 486 mainboards. Parts with
the same dodgy number (AA26256AK-15) are being offered for sale
through http://www.usbid.com/, a chip broker.

-- Franc Zabkar

Please remove one 'i' from my address when replying by email.
Click to expand...
 
On Thu, 2005-10-06 at 16:46 +0000, me@me.me wrote:
Hello

did anybody encounter problems with Chipsource ?

I've purchased components which were almost all defective (98% of 500
parts).
The problem is that they have shipped the parts 3 weeks before the
scheduled
date, and the time I tested them the guarantee had expired (1 month only
!).
The guarantee terms don't appear in their documents (offer, invoice,...).
They of course refuse any return or refund.

what is it possible to do ?


Denis




How did you pay?
Click to expand...
I was just going to say the same thing. If it was with a credit card
then you may have some recourse through them. If it was through
paypal/ebay there may also be some protection.

James.
 
Thanks for your answer.

Chipsource first said the parts were from Digikey.
A check with Digikey showed that their guarantee for defective parts is of 3
months.

After we reported it to Chipsource, they said that the supplier was finally
not Digikey, and refused to say who he was !


Denis
 
I suspect this lot to have travelled for years (date code = 1997), and that
previous "victims" already have picked up as many good parts as possible
after tests.

Denis
 
We have payed before the shipment, so now it's too late.

Denis
 
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