Zenith TV B25A10Z 9-2065 No Color

[Brad]

Hi,

I have a Zenith TV 9-2065 (mfg 1999) in my shop, no color, good
B&W (I checked color setting). However, the menu is in color. This could
have been caused by a power surge, but the customer isn't sure. I do not
have schm. What is the most likely cause?

Thanks in advance, Brad

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[BWL]

color oscillator crystal (3.58Mhz) will sometimes go bad; easy to check by
subbing in another one; most will interchange if they're the same size...