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David Rogoff
Guest
What's going on at Altera!?!? I've tried a few times to call the tech
support line over the last couple of weeks. Each time I just end up
on hold forever. One time, with my speakerphone, I waiting over an
hour before giving up. I don't want to enter the problem on the
on-line mysupport page, since I know that will take a couple of days
for a response.
I had been calling a direct contact in the company, but he appears to
be out today. Is there anyone there? I have a Signal Probe problem I
need resolved ASAP! If there's someone at Altera reading this, please
contact me at david.rogoff@emulex.com.
Thanks,
David
p.s. - The tech support line is also very annoying that it makes you
listen to the very long intro message warning that you must use your
Altera ID number and won't let you bypass the message. Please fix it!
support line over the last couple of weeks. Each time I just end up
on hold forever. One time, with my speakerphone, I waiting over an
hour before giving up. I don't want to enter the problem on the
on-line mysupport page, since I know that will take a couple of days
for a response.
I had been calling a direct contact in the company, but he appears to
be out today. Is there anyone there? I have a Signal Probe problem I
need resolved ASAP! If there's someone at Altera reading this, please
contact me at david.rogoff@emulex.com.
Thanks,
David
p.s. - The tech support line is also very annoying that it makes you
listen to the very long intro message warning that you must use your
Altera ID number and won't let you bypass the message. Please fix it!