When LCD Screens Die.....

[John]

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other people's
experience is .......

 

[matt2-amstereo]

ive a 17" AOC lcd that i was given cause it 'just died' turns out 2
capacitors had failed (puffed up)

replaced them and its running again.....

another one i fixed at the shop was a blown fuse.

lcd's are easy fixed as long as the panel isnt cracked, power supply,
back light tubes etc can be fixed

 

[Rod Speed]

Alan <me@somewhere.com.au.invalid> wrote:

On 26 Nov 2005 18:56:57 -0800, sittinginthepool@internode.on.net
wrote:


Alan wrote:

snip


If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.



Well the waranty slip says it is a period of 3 years. I was under
the impression it
was only for 12 months and nearly said "bloody typical" but then
when I checked
out the card I had attached to the sales docket it says 3 years and a
1300 number
you have to phone to make a claim and they pick up the screen and
send it back
to you.

I had a Philips 17" LCD that died within the first twelve months (nine
months in fact) and I took it back to Officeworks and demanded a
replacement under warranty and got a Benq 17" as a replacement.

My Benq has lasted just thirteen months and died with a PSU failure,
was repaired by the local agents (psu board replaced) and lasted just
three days until the psu died again, so it's back in for repair.

My point was that if it was less than twelve months old go
to the shop first and ask for a replacement under warranty.

Legally the 12 months is irrelevant.

If it's older than twelve months just ring Benmq and they'll
give you a choice of places (usually locally) to take it to for
repair - just take your purchase docket with you.

 

[Lord-Data]

Wtf? its a warranty claim .. just ring em and follow the instructions .. its
not exactly difficult ..


"John" <sittingbythepool@internode.on.net> wrote in message
news:438800FF.397FA5D5@internode.on.net...

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really
rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other
people's
experience is .......

 

On Sat, 26 Nov 2005 17:00:23 +1030, John <sittingbythepool@internode.on.net> wrote:

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other people's
experience is .......

Sounds like the power supply.

Benq are quite good. They will probably go for the repair option rather than replacement.

 

[Alan]

On Sat, 26 Nov 2005 11:08:08 GMT, grumpy@mailinator.com wrote:

On Sat, 26 Nov 2005 17:00:23 +1030, John <sittingbythepool@internode.on.net> wrote:

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other people's
experience is .......

Sounds like the power supply.

Benq are quite good. They will probably go for the repair option rather than replacement.

If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.


--
++++++++++++++++++++++++++++++++++++++++++
Jenal Communications
Manufacturers and Suppliers of HF Selcall
P O Box 1108, Morley, Western Australia
Tel: +61 8 9370 5533 Fax +61 8 9467 6146
Web Site: http://www.jenal.com
Contact: http://www.jenal.com/?p=1
++++++++++++++++++++++++++++++++++++++++++

 

[Lord-Data]

Doubt theres many shops still stocking a 15" LCD ..


"Alan" <me@somewhere.com.au.invalid> wrote in message
news:74jgo1dt08r85eaalffhv49g8j1g0lskhr@4ax.com...

On Sat, 26 Nov 2005 11:08:08 GMT, grumpy@mailinator.com wrote:

On Sat, 26 Nov 2005 17:00:23 +1030, John
sittingbythepool@internode.on.net> wrote:

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really
rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other
people's
experience is .......

Sounds like the power supply.

Benq are quite good. They will probably go for the repair option rather
than replacement.

If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.


--
++++++++++++++++++++++++++++++++++++++++++
Jenal Communications
Manufacturers and Suppliers of HF Selcall
P O Box 1108, Morley, Western Australia
Tel: +61 8 9370 5533 Fax +61 8 9467 6146
Web Site: http://www.jenal.com
Contact: http://www.jenal.com/?p=1
++++++++++++++++++++++++++++++++++++++++++

 

[Rod Speed]

Lord-Data <data@ihug.com.au> wrote

Doubt theres many shops still stocking a 15" LCD ..

Most will replace with what they currently have.

"Alan" <me@somewhere.com.au.invalid> wrote in message
news:74jgo1dt08r85eaalffhv49g8j1g0lskhr@4ax.com...
On Sat, 26 Nov 2005 11:08:08 GMT, grumpy@mailinator.com wrote:

On Sat, 26 Nov 2005 17:00:23 +1030, John
sittingbythepool@internode.on.net> wrote:

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black
screen. When turning the screen on it just keeps switching on and off
really rapidly.
suspect the power supply or something related to this has just died . I am
about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other
people's
experience is .......

Sounds like the power supply.

Benq are quite good. They will probably go for the repair option
rather than replacement.

If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.


--
++++++++++++++++++++++++++++++++++++++++++
Jenal Communications
Manufacturers and Suppliers of HF Selcall
P O Box 1108, Morley, Western Australia
Tel: +61 8 9370 5533 Fax +61 8 9467 6146
Web Site: http://www.jenal.com
Contact: http://www.jenal.com/?p=1
++++++++++++++++++++++++++++++++++++++++++

 

[Franc Zabkar]

On Sun, 27 Nov 2005 00:33:18 +1100, "Lord-Data" <data@ihug.com.au> put
finger to keyboard and composed:

Doubt theres many shops still stocking a 15" LCD ..

The retailer may ship the goods back to Benq for repair in which case
they'll pick up the shipping costs and the responsibility for any
transport damage.

"Alan" <me@somewhere.com.au.invalid> wrote in message
news:74jgo1dt08r85eaalffhv49g8j1g0lskhr@4ax.com...
On Sat, 26 Nov 2005 11:08:08 GMT, grumpy@mailinator.com wrote:

On Sat, 26 Nov 2005 17:00:23 +1030, John
sittingbythepool@internode.on.net> wrote:

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really
rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other
people's
experience is .......

Sounds like the power supply.

Benq are quite good. They will probably go for the repair option rather
than replacement.

If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.


--
++++++++++++++++++++++++++++++++++++++++++
Jenal Communications
Manufacturers and Suppliers of HF Selcall
P O Box 1108, Morley, Western Australia
Tel: +61 8 9370 5533 Fax +61 8 9467 6146
Web Site: http://www.jenal.com
Contact: http://www.jenal.com/?p=1
++++++++++++++++++++++++++++++++++++++++++

-- Franc Zabkar

Please remove one 'i' from my address when replying by email.

 

Alan wrote:

< snip >

If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.

Well the waranty slip says it is a period of 3 years. I was under the
impression it
was only for 12 months and nearly said "bloody typical" but then when I
checked
out the card I had attached to the sales docket it says 3 years and a
1300 number
you have to phone to make a claim and they pick up the screen and send
it back
to you.

 

grumpy@mailinator.com wrote:

On Sat, 26 Nov 2005 17:00:23 +1030, John <sittingbythepool@internode.on.net> wrote:

BenQ FP567s 15' LCD Flat Panel

Died right in the middle of playing games went straight to black screen.

When turning the screen on it just keeps switching on and off really rapidly.
suspect the power supply or something related to this has just died .

I am about to claim under my warranty for this though.

Anyone here had any dealings with Benq regarding a warranty claim?

My LCD just died on me and I am going to ring the phone number on
my warranty card to organise a replacement.

I'd like some feedback before I do this on Monday as to what other people's
experience is .......

Sounds like the power supply.

Benq are quite good. They will probably go for the repair option rather than replacement.

That was one of my first thoughts. At first I suspected that the
backlight
maybe had died or gone awry. Then I thought maybe the power supply
had fried.

Just curious but is it user fixable?

 

Lord-Data wrote:

Wtf? its a warranty claim .. just ring em and follow the instructions .. its
not exactly difficult ..

Waranty you know the card you eithe attack to your copies of sales
docket or send in to make sure you are covered in the event of a fault
or repair claim.

 

[Alan]

On 26 Nov 2005 18:56:57 -0800, sittinginthepool@internode.on.net
wrote:

Alan wrote:

snip


If it's less than twelve months old you could try to get it replaced
under warranty at the shop where you bought it.



Well the waranty slip says it is a period of 3 years. I was under the
impression it
was only for 12 months and nearly said "bloody typical" but then when I
checked
out the card I had attached to the sales docket it says 3 years and a
1300 number
you have to phone to make a claim and they pick up the screen and send
it back
to you.

I had a Philips 17" LCD that died within the first twelve months (nine
months in fact) and I took it back to Officeworks and demanded a
replacement under warranty and got a Benq 17" as a replacement.

My Benq has lasted just thirteen months and died with a PSU failure,
was repaired by the local agents (psu board replaced) and lasted just
three days until the psu died again, so it's back in for repair.

My point was that if it was less than twelve months old go to the shop
first and ask for a replacement under warranty. If it's older than
twelve months just ring Benmq and they'll give you a choice of places
(usually locally) to take it to for repair - just take your purchase
docket with you.

Alan

--
++++++++++++++++++++++++++++++++++++++++++
Jenal Communications
Manufacturers and Suppliers of HF Selcall
P O Box 1108, Morley, Western Australia
Tel: +61 8 9370 5533 Fax +61 8 9467 6146
Web Site: http://www.jenal.com
Contact: http://www.jenal.com/?p=1
++++++++++++++++++++++++++++++++++++++++++