What's wrong with Onkyo

R

root

Guest
I just bought an Onkyo NR696 receiver and it has a maddening
problem. When HDMI video starts from any source the first
1 to 5 seconds of video show before the audio starts. After
much fiddling with settings, and discussions with the tech
support people (with no success) I traced the problem down
to the start sequence. Input to the Onkyo comes from a
A/V server which runs 24/7. Video output from the Onkyo
goes to an LG 65" 4K tv. The A/V server video comes from
an NVidia 610 with TwinView. The VGA output of the video
card goes to a monitor.

If I start the Onkyo before turning on the TV the
delay in the audio is evident. However, if I turn
on the TV before turning on the Onkyo the audio delay
is gone. After turning on the TV I only have a second
or so to turn on the Onkyo otherwise the TV goes into
screen saver mode. Even when I manage the start sequence
correctly, the Onkyo reverts back to the audio delay
if I stop the video stream and start a different stream.

I want to make it clear that audio/video sync is not
a problem. While video comes on immediately it starts
with the audio muted for, as I said, 1-5 seconds and
when the audio starts it is in sync with the video.

The Onkyo has a lip/sync feature which can be disabled
but on or off that does not affect the audio delay.

Over the years I have had a number of receivers and none
have had any such problem. A previous Onkyo NR616 did not
have the problem and neither did a Denon 3313CI.

A google search revealed the others have complained about
the problem as long ago as 2017 but that problem seemed
to have been resolved.

I bought the Onkyo because the Denon HD radio tuner quit.
The Denon wasn't without its own problems which included
not even starting audio when switched between different
inputs. I chose to get the Onkyo rather than have
the Denon repaired, but now I wonder if I should
just return the damned Onkyo.

I would appreciate any suggestions. Could the problem
arise from some "improvement" in handling HDMI?
 
I also ran a server with Nvidia into a newer Onkyo (now a Pioneer) but same issue. This solved this issue and others <https://www.hdfury.com/product/dr-hdmi-4k/>. Note I changed to Plex on an Apple TV and I’m happier than ever.
 
google@klay.com <google@klay.com> wrote:
> I also ran a server with Nvidia into a newer Onkyo (now a Pioneer) but same
issue. This solved this issue and others
<https://www.hdfury.com/product/dr-hdmi-4k/>. Note I changed to Plex on an Apple
TV and I???m happier than ever.

Thanks for responding. I will have to research the device before
kicking in for $100.
 

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