Trouble with Altera DSP Builder Licensing while trying to us

[Jon Parker]

I have a DSP development kit, Stratix Edition. I obtained a license
for the development kit, using the link:

https://mysupport.altera.com/lic/devKitNic.asp?product=stratix

I received the license, installed it per the instructions. Quartus II
seems to work OK but when I try to run the Filtering Reference Design
Lab, exercise 3, and run the Signal Compiler 2.1.3, I get the error
message "! Unable to check a valid DSP Builder License". I was under
the impression from the Altera Licensing web link that the DSB Builder
License was included as a feature of the licensing file. I've
contacted Altera but so far no response. Does anyone have any
experience with this problem? Thanks a million.

Jon

 

[Rajeev]

Jon,

jon.parker@flextronics.com (Jon Parker) wrote in message news:<a76c9332.0404200716.4f8622f6@posting.google.com>...

I have a DSP development kit, Stratix Edition. I obtained a license
for the development kit, using the link:

https://mysupport.altera.com/lic/devKitNic.asp?product=stratix

I received the license, installed it per the instructions. Quartus II
seems to work OK but when I try to run the Filtering Reference Design
Lab, exercise 3, and run the Signal Compiler 2.1.3, I get the error
message "! Unable to check a valid DSP Builder License". I was under
the impression from the Altera Licensing web link that the DSB Builder
License was included as a feature of the licensing file. I've
contacted Altera but so far no response. Does anyone have any
experience with this problem? Thanks a million.

Jon

Been there done that. More experience that I could wish for.

Go to the user guide, UG_DSPBuilder.pdf, and read the section titled
"Error Message: Signal Compiler is Unable to Check a Valid License."
In fact keep the whole troubleshooting section handy, because once
you get past the license hurdle, you're likely to need other portions
of it.

Now, why would Altera document all these problems instead of fixing
them ?

And yes there are problems that aren't neatly documented. Bless your
stars if you don't run into them.

Regards,
-rajeev-

 

[Jon Parker]

rrr@ieee.org (Rajeev) wrote in message news:<c0f37b00.0404210325.6ae94ea0@posting.google.com>...

Jon,

jon.parker@flextronics.com (Jon Parker) wrote in message news:<a76c9332.0404200716.4f8622f6@posting.google.com>...
I have a DSP development kit, Stratix Edition. I obtained a license
for the development kit, using the link:

https://mysupport.altera.com/lic/devKitNic.asp?product=stratix

I received the license, installed it per the instructions. Quartus II
seems to work OK but when I try to run the Filtering Reference Design
Lab, exercise 3, and run the Signal Compiler 2.1.3, I get the error
message "! Unable to check a valid DSP Builder License". I was under
the impression from the Altera Licensing web link that the DSB Builder
License was included as a feature of the licensing file. I've
contacted Altera but so far no response. Does anyone have any
experience with this problem? Thanks a million.

Jon

Been there done that. More experience that I could wish for.

Go to the user guide, UG_DSPBuilder.pdf, and read the section titled
"Error Message: Signal Compiler is Unable to Check a Valid License."
In fact keep the whole troubleshooting section handy, because once
you get past the license hurdle, you're likely to need other portions
of it.

Now, why would Altera document all these problems instead of fixing
them ?

And yes there are problems that aren't neatly documented. Bless your
stars if you don't run into them.

Regards,
-rajeev-

Hello Rajeev,

Thank you for the answer to my post. Between the time of making the
post and receiving your reply, the Altera support team answered my
question, and the resolution was as described in "Verifying that the
LM_LICENSE_FILE Variable Is Set Correctly" on page 133 of the user's
guide UG_DSPBuilder.pdf. I somehow overlooked this section of the
user's guide in my attempts to resolve my issue.

Thanks again for your help. Others reading this can regard my
question resolved, and no further replies are necessary.

Thanks to all for reading this.

Sincerely,
Jon Parker