Toshiba HD DVD Player HD-D3KU Draw Won't Open

D

D Messing

Guest
This is a Toshiba HD DVD player

After turning on the unit the pilot light changes from red to blue. The
screen displays WELCOME.

It never progresses beyond that point and the drawer can not be opened.


It is like the boot sequence stops. Pushing the Open Drawer Button or other
buttons there is a beep that sounds. Otherwise it is locked up.

The player has had very light use. Any reset or what can be done???

Dave
 
"D Messing" <davidjmessing@gmail.com> wrote in message
news:edf74$4ccceb5c$62133330$20209@ALLTEL.NET...
This is a Toshiba HD DVD player

After turning on the unit the pilot light changes from red to blue. The
screen displays WELCOME.

It never progresses beyond that point and the drawer can not be opened.


It is like the boot sequence stops. Pushing the Open Drawer Button or
other buttons there is a beep that sounds. Otherwise it is locked up.

The player has had very light use. Any reset or what can be done???

Dave
Click to expand...
You could try manually opening the drawer, and moving the laser back from
it's 'home' position (assuming that it is actually there in the first place)
and then powering up. I have had odd behaviour like this that is corrected
by making the system control micro do something else first, before launching
into the main boot sequence. Another thing you could try, is to disengage
the unit from mains power, then press and hold the standby button, and then,
whilst still holding it, reapply mains power. Keep the button pressed for at
least 10 seconds. This is a very typical reset procedure that is used by
many manufacturers.

Arfa
 
Arfa,

Thank you for the suggestions.

I tried both, neither worked out for me.

The DVD doesn't spin up and the laser doesn't move. It isn't like the
power supply is totally dead since the WELCOME appears and the fan runs.

I will try any ideas anyone may have.

Thanks again
Dave
"Arfa Daily" <arfa.daily@ntlworld.com> wrote in message
news:wfgzo.54052$zz4.44460@newsfe04.ams2...
"D Messing" <davidjmessing@gmail.com> wrote in message
news:edf74$4ccceb5c$62133330$20209@ALLTEL.NET...
This is a Toshiba HD DVD player

After turning on the unit the pilot light changes from red to blue. The
screen displays WELCOME.

It never progresses beyond that point and the drawer can not be opened.


It is like the boot sequence stops. Pushing the Open Drawer Button or
other buttons there is a beep that sounds. Otherwise it is locked up.

The player has had very light use. Any reset or what can be done???

Dave


You could try manually opening the drawer, and moving the laser back from
it's 'home' position (assuming that it is actually there in the first
place) and then powering up. I have had odd behaviour like this that is
corrected by making the system control micro do something else first,
before launching into the main boot sequence. Another thing you could try,
is to disengage the unit from mains power, then press and hold the standby
button, and then, whilst still holding it, reapply mains power. Keep the
button pressed for at least 10 seconds. This is a very typical reset
procedure that is used by many manufacturers.

Arfa
Click to expand...
 
"D Messing" <davidjmessing@gmail.com> wrote in message
news:5a907$4cd8ba02$4b586491$1093@ALLTEL.NET...
"D Messing" <davidjmessing@gmail.com> wrote in message
news:edf74$4ccceb5c$62133330$20209@ALLTEL.NET...
This is a Toshiba HD DVD player

After turning on the unit the pilot light changes from red to blue. The
screen displays WELCOME.

It never progresses beyond that point and the drawer can not be opened.


It is like the boot sequence stops. Pushing the Open Drawer Button or
other buttons there is a beep that sounds. Otherwise it is locked up.

The player has had very light use. Any reset or what can be done???

Dave
Click to expand...

"Arfa Daily" <arfa.daily@ntlworld.com> wrote in message
news:wfgzo.54052$zz4.44460@newsfe04.ams2...

You could try manually opening the drawer, and moving the laser back from
it's 'home' position (assuming that it is actually there in the first
place) and then powering up. I have had odd behaviour like this that is
corrected by making the system control micro do something else first,
before launching into the main boot sequence. Another thing you could
try, is to disengage the unit from mains power, then press and hold the
standby button, and then, whilst still holding it, reapply mains power.
Keep the button pressed for at least 10 seconds. This is a very typical
reset procedure that is used by many manufacturers.

Arfa


Arfa,

Thank you for the suggestions.

I tried both, neither worked out for me.

The DVD doesn't spin up and the laser doesn't move. It isn't like the
power supply is totally dead since the WELCOME appears and the fan runs.

I will try any ideas anyone may have.

Thanks again
Dave
Click to expand...
There is one other thing that you could look at, and that is the condition
of the electrolytics in the power supply. Make sure that none of the
secondary side ones are bulging. Better yet, run an ESR meter over them, if
you have one. Failing that, you probably won't progress a deal further with
it without at least service info (schematics) and even then ...

Arfa
 
Thank you Arfa,

I do have an ESR meter and will do as you suggest and will report back.

Dave

"Arfa Daily" <arfa.daily@ntlworld.com> wrote in message
news:Yp8Co.80057$D32.68761@newsfe27.ams2...
"D Messing" <davidjmessing@gmail.com> wrote in message
news:5a907$4cd8ba02$4b586491$1093@ALLTEL.NET...
"D Messing" <davidjmessing@gmail.com> wrote in message
news:edf74$4ccceb5c$62133330$20209@ALLTEL.NET...
This is a Toshiba HD DVD player

After turning on the unit the pilot light changes from red to blue.
The screen displays WELCOME.

It never progresses beyond that point and the drawer can not be opened.


It is like the boot sequence stops. Pushing the Open Drawer Button or
other buttons there is a beep that sounds. Otherwise it is locked up.

The player has had very light use. Any reset or what can be done???

Dave


"Arfa Daily" <arfa.daily@ntlworld.com> wrote in message
news:wfgzo.54052$zz4.44460@newsfe04.ams2...

You could try manually opening the drawer, and moving the laser back
from it's 'home' position (assuming that it is actually there in the
first place) and then powering up. I have had odd behaviour like this
that is corrected by making the system control micro do something else
first, before launching into the main boot sequence. Another thing you
could try, is to disengage the unit from mains power, then press and
hold the standby button, and then, whilst still holding it, reapply
mains power. Keep the button pressed for at least 10 seconds. This is a
very typical reset procedure that is used by many manufacturers.

Arfa


Arfa,

Thank you for the suggestions.

I tried both, neither worked out for me.

The DVD doesn't spin up and the laser doesn't move. It isn't like the
power supply is totally dead since the WELCOME appears and the fan runs.

I will try any ideas anyone may have.

Thanks again
Dave



There is one other thing that you could look at, and that is the condition
of the electrolytics in the power supply. Make sure that none of the
secondary side ones are bulging. Better yet, run an ESR meter over them,
if you have one. Failing that, you probably won't progress a deal further
with it without at least service info (schematics) and even then ...

Arfa
Click to expand...
 
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