This is funny...

[Michael Terrell]

I received a notice today that Spectrum is going to disconnect my service for non payment. I had told them that I wasn\'t going to pay for the time that I had no service. How can they disconnect you when they never connected the new coax?

 

[Ricketty C]

On Saturday, August 1, 2020 at 10:24:49 PM UTC-4, Michael Terrell wrote:
> I received a notice today that Spectrum is going to disconnect my service for non payment. I had told them that I wasn\'t going to pay for the time that I had no service. How can they disconnect you when they never connected the new coax?

I played that exact game with the phone company a couple of decades ago at my weekend place. I would only visit once a month and one weekend the phone was dead. They could not come for a week, so I had to book the appointment a month off. The guy came and checked it out saying, \"the problems in the central office\". After I returned home again I got the news that mice had chewed wires in the central office but it was working now. Next visit to the house the phone is still dead. Lather, rinse, repeat. It was another month and the same thing. Seems they actually had not fixed the problem or used another bad pair, whatever.

At some point I told them I didn\'t want to pay for the time I had no service and they said I needed to keep paying and they would adjust the bill after it was fixed. By the final time I came down and expected it to be working they had disconnected me for non-payment. I tried to reason with them. They would remove the charges for the period I was without service, but now I had to pay a reconnection fee!!! It never got paid.

I learned about the pedestal on my property and how wasps like to nest in them. Once I dealt with that the rest was easy.

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Rick C.

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