R
Richard Freeman
Guest
I started writing up some techy Tales based on my experiences over the years
to keep the folk over at iprimus.users entertained while their newsgroup
access was having problems and figured I might as well repost them here as
some people may enjoy them. I am also interested in any tales other folk may
have in a similair vein......
Well way back when I worked for that Organisation known as The Fascist
Beaurocracy ( FB for Short - A rather large Australian Telco) as a band 5
kinda 1 and 1/2 level field support Data Techy, Fault Dispatcher (when it
was my dreaded turn at a month in the orifice) and fill in Team leader when
the regular team leader was otherwise indisposed....
But I digress anyhow we got a band 3 (assumes he knew enough to diagnose and
repair most Faults) techy dumped upon us (in the nicest possible way)
following the closure of the equipment refurbishment centre.
Anyhow this guy whose original name was unpronounceable (so he choose an
anglicised name with the same surname as an infamous punk rocker) we called
Ted, this after a short term of time (when we got to know him better) we
changed to the endearment 'Brain Dead Ted' for reasons which will become
clear.
Now Brain Dead (or BDT for short) had originally been employed to clean up
equipment before returning it to the Field. In short he was a Telephone
Sanitizer - nominally a Band 1 position but due to the interminable
Restructures which occur in an organisation like The Fascist Beaurocracy,
Power plays amongst the especially incompetent (Managers) and the Public
Service Mentality He clawed his way to a Band 3 position, Still cleaning,
Polishing and Buffing those Telephones folks. Unfortunately this info was
discovered later on....
************************************
The Introduction ...... (in which I meet BDT for the first time and get to
assess his Technical expertise)
Anyway come forward a year or two (and about 15 Restructures) and the
decision was made by lord High management to close down the sheltered
workshop where the likes of Ted could claw their way up to the giddy heights
of a band 3 position. Now this meant that the existing employees needed to
be redeployed and well we were a band 3 short so we had BDT foisted upon
us......
At the time I had been happily in the middle a 3 month stint out in the
Field* when I got a call from the Team Leader to tell me that a new Techy
called Ted had now spent 2 Days trying to Fix a Fault for an Eftpos Service
at a Service station (Out Blacktown way if I recall) and the Merchant was a
bit peeved and the Bank was Irate and could I go out and provide a bit of
assistance ?
Well never being one to turn down a challenge I rang Ted and arranged to
meet him on site (a rather small Service station - sure you know the kind of
place one small building with a workshop out the back).
When I got on site and intros were over I asked Ted what the story was he
started telling me about the Results of the Exchange testing etc etc etc. I
Stopped Ted's flow at this point to ask what testing he had done with his
multimeter (very simple, Basic Techies tool) anyway he kept telling me about
the exchange Tests. After a few minutes I interrupted him again to ask "What
do you get with your Multimeter Ted ? ... You do have your Multimeter don't
you ?" He admitted that his multimeter was still in the car and he had not
actually used it yet. So he went and got the meter out of the car and we
tested the line (from the socket). Much to my complete lack of surprise the
line tested open Circuit. Next question "what does the line look from the
Building Main Distribution Frame (MDF) Ted ? you do know where the MDF is
don't you Ted ? " after all he had been on this job for 2 Days now and the
shop/Office area was about 20 square meters tops and the MDF in this case
was an ugly brown box about twice the size of a shoe box. Well Ted scratched
his head and admitted that he had not found the MDF yet, Well the cabling
from the Socket was stapled to the wall so I showed Ted that really it was
not at all Difficult to trace the cable as it was clearly visible for the
whole run you know up the wall across the wall over the Door and down
another door were it ended swinging gently in the breeze next to the MDF
which it had been pulled out of !
* My Business card used to say I was a Field engineer I never could figure
out if this meant I was a Farmer or a Backhoe operator
************************************
What do you do with Brain Dead Ted ? (or the Ted two step)
Well it was my turn to spend a Month in the dreaded Orifice as Fault
dispatcher, First in Tester, Telephone support etc etc etc and I had this
Techy called Brain Dead Ted (BDT) well what to do with him ? he had proved
his incompetence by now time and time again and in fact we were starting to
wonder how he had the intellectual capacity to breathe. It seemed unfair to
leave him idle but OTOH he stuffed up just about any job he did.
while I was pondering this very question I got a call from a band 4 ( no I
think he was band 5 by then) Tech we shall call BG. Now BG was a good bloke
to have on your side and he would not put up with shite from anyone, He
called a spade a spade and was the bane of Senior management everywhere in
short in ideal Supervisor for BDT.
BG had a problem he had been chasing up a fault at a small Supermarket out
west and discovered that the Cable from the MDF out to the cash Register was
completely stuffed and would need to be rerun, a job which would require two
people. This seemed like an answer to prayer as it sounded like a nice
filthy job (not that I am always vindictive mind) and BDT would be under
supervision.
So I sent BDT out to meet BG and provide the much needed assistance, sat
back with a sigh of relief and got on with the real business of the
day.........
About 40 Minutes after BDT left to assist BG I got a rather .... well .....
lets say ..... Annoyed call from BG if memory serves it went something like
this :
"Hi Richard here who can I help ?"
"THAT ^%^=#WE^*+ IDIOT &%^><|%T# F^#*@I*&@ TED &^^*&*(#E*&%#*&( AND
*^Y&*&(^* BLOODY !!!$#>^*(@! AND **&^#@^(!!! AND F^&(#)(! AND THE CUSTOMER
WANTS TO KNOW WHO IS GOING TO PAY FOR IT!!"
"what was that BG slow down mate take a deep breath I had a bit of Trouble
following that. What does the customer need payment for ?"
"THAT BDT IS A &^%*%&( AND &^T(*()())(*&9 AND HAS SMASHED THE CUSTOMERS
*!#@$%&(&%$# ROOF !"
"OK OK bob slow down a bit you say the Customers roof has been smashed ? by
BDT ?"
Well to keep further obscenities to a minimum I will cut to the chase. It
turned out that the cable run was going to be through the ceiling of this
supermarket and BG decided to send BDT up into the ceiling while he fed the
cable up to BDT and pulled it out at the other end. Anyway after checking
several times that BDT understood what was required of him BG sent BDT up
the ladder into the manhole...... Unfortunately BDT reappeared unexpectedly
through the Gyprock ceiling about 2 feet away from the Manhole bringing a
significant portion of the ceiling with him. To this day I am in two minds
about wether it was a good or bad thing that the fall was not Fatal......
************************************************
two more brief tales on the stupidity of BDT.
That looks like a nice pager.....
BDT lived near Cabramatta a Suburb with a reputation for being the haunt of
Drug addicts, Thieves, Rapists and other general low lives. One day BDT
comes in saying he has lost his pager.
"yeah righto Ted you have looked for it I presume"
"well actually it has been stolen"
"Have you reported it to the police ?"
"Not yet do I have to ?"
"Yes Ted report it to the police and then come back and fill in the
paperwork"
Well it transpired that what had happened was this :
BDT had had a sneaking suspicion that his Brain cells were coming back so,
He had decided to stop off at the pub and have a few (don't know what he did
with the car) anyway while he was sitting there his Pager went off. I can
just see the scene know BDTs lips moving as he tries to decipher the page
and some shady type watching realising that BDT was about 3 tons of wheat
short of a Picnic. After BDT has grappled with the complex process of
deciphering the message this shady type taps him on the shoulder
" That's a nice looking pager mate could I have a look ?"
"yeah sure mate"
" Thanks actually my mate is interested in a pager can I show it to my mate
outside ?"
"yeah sure mate"
well after a couple of hours sitting at the bar BDT realises that this shady
character has disappeared for good and taken the Pager with him.
how do you fix a flat tyre ?
once again in sunny down town Cabramatta BDT left his FB Car in a car park
while he went shopping. Now if you are not a thief you need to know a couple
of things about FB Vehicles.
First FB management reckon that security systems : Alarms, Security grills
etc etc etc cost to much and as result other than what comes standard with
the vehicle there is no Security on a FB Vehicle.
Second FB employees often need rather expensive tools even the lowest lineys
van will have nice drills etc etc etc. In fact my car used to have about
$2-300,000 worth of Test equipment in it bit still Lord High Management
reckoned that Security for my car cost too much (a simple alarm cost $300
and Security grills $1500).
Thirdly just so no Thief can miss the opportunity FB Vehicles are clearly
marked with a logo (known as the flying Baked bean) on every side, front,
back and the bonnet too ( so it is visible to any flying thieves as well)
that beckons the average car thief with the call " expensive stuff inside !,
No security !, Rob me, Rob me, Rob me" *
Anyway when BDT came back to his car he discovered that the tyre was flat,
now BDT was supposed to be a Techy right ,supposedly used to swinging a
spanner etc etc etc so changing a tyre should have been straight forward
right ! ... nope wrong this is BDT we are talking about here. He caught the
bus home leaving his car overnight in a public car park in
Cabramatta............
* FB management some years ago payed a bunch of consultants a bunch of money
to decide wether their cars should be marked or not. The consultants advised
that :
The only publicity you get from marking a car/van is bad publicity.
Marking cars makes them obvious to Thieves.
Marking cars attracts road rage
Marking cars is a really really really bad idea for these reasons don't do
it Just DON'T do IT!
So of course naturally FB management decided that since it was such a bad
Idea they would go ahead and do it .......
Well anyway that is tonights stories I will have to see If I can remember
any other Brain Dead Ted stories to relate . But come on now surely someone
else has some bedtime stories to contribute. Come on Mr Random sounds like
you could have a go! or Fredderic!
Regards
Richard Freeman
to keep the folk over at iprimus.users entertained while their newsgroup
access was having problems and figured I might as well repost them here as
some people may enjoy them. I am also interested in any tales other folk may
have in a similair vein......
Well way back when I worked for that Organisation known as The Fascist
Beaurocracy ( FB for Short - A rather large Australian Telco) as a band 5
kinda 1 and 1/2 level field support Data Techy, Fault Dispatcher (when it
was my dreaded turn at a month in the orifice) and fill in Team leader when
the regular team leader was otherwise indisposed....
But I digress anyhow we got a band 3 (assumes he knew enough to diagnose and
repair most Faults) techy dumped upon us (in the nicest possible way)
following the closure of the equipment refurbishment centre.
Anyhow this guy whose original name was unpronounceable (so he choose an
anglicised name with the same surname as an infamous punk rocker) we called
Ted, this after a short term of time (when we got to know him better) we
changed to the endearment 'Brain Dead Ted' for reasons which will become
clear.
Now Brain Dead (or BDT for short) had originally been employed to clean up
equipment before returning it to the Field. In short he was a Telephone
Sanitizer - nominally a Band 1 position but due to the interminable
Restructures which occur in an organisation like The Fascist Beaurocracy,
Power plays amongst the especially incompetent (Managers) and the Public
Service Mentality He clawed his way to a Band 3 position, Still cleaning,
Polishing and Buffing those Telephones folks. Unfortunately this info was
discovered later on....
************************************
The Introduction ...... (in which I meet BDT for the first time and get to
assess his Technical expertise)
Anyway come forward a year or two (and about 15 Restructures) and the
decision was made by lord High management to close down the sheltered
workshop where the likes of Ted could claw their way up to the giddy heights
of a band 3 position. Now this meant that the existing employees needed to
be redeployed and well we were a band 3 short so we had BDT foisted upon
us......
At the time I had been happily in the middle a 3 month stint out in the
Field* when I got a call from the Team Leader to tell me that a new Techy
called Ted had now spent 2 Days trying to Fix a Fault for an Eftpos Service
at a Service station (Out Blacktown way if I recall) and the Merchant was a
bit peeved and the Bank was Irate and could I go out and provide a bit of
assistance ?
Well never being one to turn down a challenge I rang Ted and arranged to
meet him on site (a rather small Service station - sure you know the kind of
place one small building with a workshop out the back).
When I got on site and intros were over I asked Ted what the story was he
started telling me about the Results of the Exchange testing etc etc etc. I
Stopped Ted's flow at this point to ask what testing he had done with his
multimeter (very simple, Basic Techies tool) anyway he kept telling me about
the exchange Tests. After a few minutes I interrupted him again to ask "What
do you get with your Multimeter Ted ? ... You do have your Multimeter don't
you ?" He admitted that his multimeter was still in the car and he had not
actually used it yet. So he went and got the meter out of the car and we
tested the line (from the socket). Much to my complete lack of surprise the
line tested open Circuit. Next question "what does the line look from the
Building Main Distribution Frame (MDF) Ted ? you do know where the MDF is
don't you Ted ? " after all he had been on this job for 2 Days now and the
shop/Office area was about 20 square meters tops and the MDF in this case
was an ugly brown box about twice the size of a shoe box. Well Ted scratched
his head and admitted that he had not found the MDF yet, Well the cabling
from the Socket was stapled to the wall so I showed Ted that really it was
not at all Difficult to trace the cable as it was clearly visible for the
whole run you know up the wall across the wall over the Door and down
another door were it ended swinging gently in the breeze next to the MDF
which it had been pulled out of !
* My Business card used to say I was a Field engineer I never could figure
out if this meant I was a Farmer or a Backhoe operator
************************************
What do you do with Brain Dead Ted ? (or the Ted two step)
Well it was my turn to spend a Month in the dreaded Orifice as Fault
dispatcher, First in Tester, Telephone support etc etc etc and I had this
Techy called Brain Dead Ted (BDT) well what to do with him ? he had proved
his incompetence by now time and time again and in fact we were starting to
wonder how he had the intellectual capacity to breathe. It seemed unfair to
leave him idle but OTOH he stuffed up just about any job he did.
while I was pondering this very question I got a call from a band 4 ( no I
think he was band 5 by then) Tech we shall call BG. Now BG was a good bloke
to have on your side and he would not put up with shite from anyone, He
called a spade a spade and was the bane of Senior management everywhere in
short in ideal Supervisor for BDT.
BG had a problem he had been chasing up a fault at a small Supermarket out
west and discovered that the Cable from the MDF out to the cash Register was
completely stuffed and would need to be rerun, a job which would require two
people. This seemed like an answer to prayer as it sounded like a nice
filthy job (not that I am always vindictive mind) and BDT would be under
supervision.
So I sent BDT out to meet BG and provide the much needed assistance, sat
back with a sigh of relief and got on with the real business of the
day.........
About 40 Minutes after BDT left to assist BG I got a rather .... well .....
lets say ..... Annoyed call from BG if memory serves it went something like
this :
"Hi Richard here who can I help ?"
"THAT ^%^=#WE^*+ IDIOT &%^><|%T# F^#*@I*&@ TED &^^*&*(#E*&%#*&( AND
*^Y&*&(^* BLOODY !!!$#>^*(@! AND **&^#@^(!!! AND F^&(#)(! AND THE CUSTOMER
WANTS TO KNOW WHO IS GOING TO PAY FOR IT!!"
"what was that BG slow down mate take a deep breath I had a bit of Trouble
following that. What does the customer need payment for ?"
"THAT BDT IS A &^%*%&( AND &^T(*()())(*&9 AND HAS SMASHED THE CUSTOMERS
*!#@$%&(&%$# ROOF !"
"OK OK bob slow down a bit you say the Customers roof has been smashed ? by
BDT ?"
Well to keep further obscenities to a minimum I will cut to the chase. It
turned out that the cable run was going to be through the ceiling of this
supermarket and BG decided to send BDT up into the ceiling while he fed the
cable up to BDT and pulled it out at the other end. Anyway after checking
several times that BDT understood what was required of him BG sent BDT up
the ladder into the manhole...... Unfortunately BDT reappeared unexpectedly
through the Gyprock ceiling about 2 feet away from the Manhole bringing a
significant portion of the ceiling with him. To this day I am in two minds
about wether it was a good or bad thing that the fall was not Fatal......
************************************************
two more brief tales on the stupidity of BDT.
That looks like a nice pager.....
BDT lived near Cabramatta a Suburb with a reputation for being the haunt of
Drug addicts, Thieves, Rapists and other general low lives. One day BDT
comes in saying he has lost his pager.
"yeah righto Ted you have looked for it I presume"
"well actually it has been stolen"
"Have you reported it to the police ?"
"Not yet do I have to ?"
"Yes Ted report it to the police and then come back and fill in the
paperwork"
Well it transpired that what had happened was this :
BDT had had a sneaking suspicion that his Brain cells were coming back so,
He had decided to stop off at the pub and have a few (don't know what he did
with the car) anyway while he was sitting there his Pager went off. I can
just see the scene know BDTs lips moving as he tries to decipher the page
and some shady type watching realising that BDT was about 3 tons of wheat
short of a Picnic. After BDT has grappled with the complex process of
deciphering the message this shady type taps him on the shoulder
" That's a nice looking pager mate could I have a look ?"
"yeah sure mate"
" Thanks actually my mate is interested in a pager can I show it to my mate
outside ?"
"yeah sure mate"
well after a couple of hours sitting at the bar BDT realises that this shady
character has disappeared for good and taken the Pager with him.
how do you fix a flat tyre ?
once again in sunny down town Cabramatta BDT left his FB Car in a car park
while he went shopping. Now if you are not a thief you need to know a couple
of things about FB Vehicles.
First FB management reckon that security systems : Alarms, Security grills
etc etc etc cost to much and as result other than what comes standard with
the vehicle there is no Security on a FB Vehicle.
Second FB employees often need rather expensive tools even the lowest lineys
van will have nice drills etc etc etc. In fact my car used to have about
$2-300,000 worth of Test equipment in it bit still Lord High Management
reckoned that Security for my car cost too much (a simple alarm cost $300
and Security grills $1500).
Thirdly just so no Thief can miss the opportunity FB Vehicles are clearly
marked with a logo (known as the flying Baked bean) on every side, front,
back and the bonnet too ( so it is visible to any flying thieves as well)
that beckons the average car thief with the call " expensive stuff inside !,
No security !, Rob me, Rob me, Rob me" *
Anyway when BDT came back to his car he discovered that the tyre was flat,
now BDT was supposed to be a Techy right ,supposedly used to swinging a
spanner etc etc etc so changing a tyre should have been straight forward
right ! ... nope wrong this is BDT we are talking about here. He caught the
bus home leaving his car overnight in a public car park in
Cabramatta............
* FB management some years ago payed a bunch of consultants a bunch of money
to decide wether their cars should be marked or not. The consultants advised
that :
The only publicity you get from marking a car/van is bad publicity.
Marking cars makes them obvious to Thieves.
Marking cars attracts road rage
Marking cars is a really really really bad idea for these reasons don't do
it Just DON'T do IT!
So of course naturally FB management decided that since it was such a bad
Idea they would go ahead and do it .......
Well anyway that is tonights stories I will have to see If I can remember
any other Brain Dead Ted stories to relate . But come on now surely someone
else has some bedtime stories to contribute. Come on Mr Random sounds like
you could have a go! or Fredderic!
Regards
Richard Freeman