Sides get cut off Toshiba 29L1350U, thinking of exchanging

J

jaynews

Guest
I recently bought a Toshiba 29L1350U LED backlit TV. When viewing 480 (Non-HD) widescreen material via the antenna or composite input, the sides get cut off a little, which is annoying when watching a certain financial news channel that begins with the letter B. No other TV in my house has this issue with the identical signal via the identical type of input, and I've tried all the settings on the Toshiba TV, etc.

I've called Toshiba tech support, and they admit they can't resolve this issue.

I'm thinking of exchanging this TV of an Insigna NS-28E200NA14, which is slightly cheaper (but only by $10) It's 27.5 inches versus the 28.5 inch Toshiba.

I'm assuming the Insigna won't have the "sides cut off with a 480i widescreen signal via the composite input" issue. (and if it does, I could always take it back as well)

I just wanted to ask if you think exchanging for the Insigna is going to be a mistake in the long run, due to the brand being more likely to break than a Toshiba? I'm told Toshiba is supposed to be one of the more reliable brands. Is this really still true?

Would I be better off just learning to live with the sides getting slightly cut off on the Toshiba, rather than accept an "off brand" TV like Insignia, or do you think the Insignia is just as good a TV in terms of reliability?

(and..BTW...yes, I have a good reason for viewing 480 (non HD) material)

Let me know what you think.

Thanks,

J.
 
I'm absolutely sure that it isn't set for larger than normal, and that there is no setting that will resolve the issue. There is a TheaterWide 1 setting which does prevent the side from getting cut off, but then the tops get cut off. The other 2 settings are zoomed in even further which is of no use to me.

Even if I set it to 4:3 mode, so that there are black bars on the sides, the information on the sides still gets cut off.

J.


I don't have a Toshiba, but on my LG it has the ability to set the

screen to a size larger than normal. Are you sure your TV is not set to

fill the screen and is perhaps set too large?
Click to expand...
 
jaynews wrote:
I recently bought a Toshiba 29L1350U LED backlit TV. When viewing
480 (Non-HD) widescreen material via the antenna or composite input,
the sides get cut off a little, which is annoying when watching a
certain financial news channel that begins with the letter B. No
other TV in my house has this issue with the identical signal via the
identical type of input, and I've tried all the settings on the
Toshiba TV, etc.

I've called Toshiba tech support, and they admit they can't resolve
this issue.

I'm thinking of exchanging this TV of an Insigna NS-28E200NA14, which
is slightly cheaper (but only by $10) It's 27.5 inches versus the
28.5 inch Toshiba.

I'm assuming the Insigna won't have the "sides cut off with a 480i
widescreen signal via the composite input" issue. (and if it does, I
could always take it back as well)

I just wanted to ask if you think exchanging for the Insigna is going
to be a mistake in the long run, due to the brand being more likely
to break than a Toshiba? I'm told Toshiba is supposed to be one of
the more reliable brands. Is this really still true?

Would I be better off just learning to live with the sides getting
slightly cut off on the Toshiba, rather than accept an "off brand" TV
like Insignia, or do you think the Insignia is just as good a TV in
terms of reliability?

(and..BTW...yes, I have a good reason for viewing 480 (non HD)
material)

Let me know what you think.

Thanks,

J.
Click to expand...

I don't have a Toshiba, but on my LG it has the ability to set the
screen to a size larger than normal. Are you sure your TV is not set to
fill the screen and is perhaps set too large?
 
On Thu, 29 Aug 2013 21:24:54 -0700, jaynews wrote:

I recently bought a Toshiba 29L1350U LED backlit TV. When viewing 480
(Non-HD) widescreen material via the antenna or composite input, the
sides get cut off a little, which is annoying when watching a certain
financial news channel that begins with the letter B. No other TV in my
house has this issue with the identical signal via the identical type of
input, and I've tried all the settings on the Toshiba TV, etc.

I've called Toshiba tech support, and they admit they can't resolve this
issue.

I'm thinking of exchanging this TV of an Insigna NS-28E200NA14, which is
slightly cheaper (but only by $10) It's 27.5 inches versus the 28.5
inch Toshiba.

I'm assuming the Insigna won't have the "sides cut off with a 480i
widescreen signal via the composite input" issue. (and if it does, I
could always take it back as well)

I just wanted to ask if you think exchanging for the Insigna is going to
be a mistake in the long run, due to the brand being more likely to
break than a Toshiba? I'm told Toshiba is supposed to be one of the
more reliable brands. Is this really still true?

Would I be better off just learning to live with the sides getting
slightly cut off on the Toshiba, rather than accept an "off brand" TV
like Insignia, or do you think the Insignia is just as good a TV in
terms of reliability?

(and..BTW...yes, I have a good reason for viewing 480 (non HD) material)

Let me know what you think.

Thanks,

J.
Click to expand...

I wonder if this a problem with the Toshie upconverter, and if you
could circumvent it, for testing, by doing the upconversion in a separate
unit, a DVD player of the correct vintage perhaps.
 
What's the source ? If there is a cable box involved it might have settings which are the culprit. I ean into this with a Sony one time and I literally put a scope on the output of the box to find the black bars on the sides of the video. Of course the problem was the opposite of this one but still, the TV cannot display what is not there.

Actually what that cable box was doing is exactly what you need in this case......
 
As far as I know, unless the display is set for "dot by dot", there is /some/

overscan in all modes, on every flat-panel display ever made.
Click to expand...

True, but, this is the only HDTV in the house that has this issue with 480 pixel widescreen material. In other words, this TV cuts more off the sides than any other HDTV in the house with this low-def widescreen material.


Insignia is (I believe) Best Buy's store brand. It does not have a

particularly good reputation for reliability.
Click to expand...

That's what I'm afraid of....exchanging the Toshiba to get rid of the "sides cut off issue" and then getting stuck with something that isn't reliable.


Before swapping, find out /exactly/ what these displays are supposed to do,

and how they operate. Find an older (good luck!) salesperson to assist you.
Click to expand...

I doubt any salesperson would be able to tell me what 480 pixel widescreen material will look like (i.e. whether the sides get cut off) on the Insignia.

J.
 
The source is the composite output of the cable box....and no other TV in the house has this issue. There is a reason why I must use the composite output, because I'm wirelessly sending this signal to various TVs in the house (and, yes, the problem happens whether this Toshiba is connected directly to the composite output of the cable box itself, or if the signal is wirelessly sent to the Toshiba via a sender/reciever) There is no setting on either the cable box itself, or the Toshiba which resolves this issue (which ONLY happens with the Toshiba TV)

J.

On Friday, August 30, 2013 12:09:53 PM UTC-4, jurb...@gmail.com wrote:
What's the source ? If there is a cable box involved it might have settings which are the culprit. I ean into this with a Sony one time and I literally put a scope on the output of the box to find the black bars on the sides of the video. Of course the problem was the opposite of this one but still, the TV cannot display what is not there.



Actually what that cable box was doing is exactly what you need in this case......
Click to expand...
 
The way I think of it, the signals is getting horizontally expanded, and they are horizontally expanding it too much....but maybe I'm wrong in thinking of it that way.

Anyway, I'd hate to box up the Toshiba, return it, get the Insignia, and find out that it has the same problem. Maybe I should just buy the Insignia, and then return the one that I like the least? Or should I just learn to live with the issue in the Toshiba? (only happens with that TV, no others in my house)

Ah. So you're talking about films that are transferred within a 16:9

letterbox, to be vertically compressed to restore the full widescreen aspect

ratio. You'll probably have to experiment with each display, to see what it

shows and doesn't show.
Click to expand...
 
The problem is that, at Best Buy, they're using feeding all the TVs a real HD widescreen signal, and the problem only exists (I believe) with a 480 widescreen signal. So, there isn't any comparison I could make in the store with the type of signal that triggers the problem.

J.

On Friday, August 30, 2013 1:58:43 PM UTC-4, William Sommerwerck wrote:
Anyway, I'd hate to box up the Toshiba, return it, get the Insignia,

and find out that it has the same problem. Maybe I should just buy

the Insignia, and then return the one that I like the least? Or should

I just learn to live with the issue in the Toshiba? (only happens with

that TV, no others in my house)



You need to find out what's going on, and make a rational decision, rather

than schlepping boxes.



I would start with the other TVs, and take notes as you watch. Exactly what do

they to do to the picture (or not do)? Then compare them with the Toshiba..



Remember, the guy at Best Buy wants to put out the least amount of effort to

get you to buy something. It's unlikely he'll be willing to help you make the

right choice. It's in your hands.
Click to expand...
 
As far as I know, unless the display is set for "dot by dot", there is /some/
overscan in all modes, on every flat-panel display ever made.

Insignia is (I believe) Best Buy's store brand. It does not have a
particularly good reputation for reliability.

Before swapping, find out /exactly/ what these displays are supposed to do,
and how they operate. Find an older (good luck!) salesperson to assist you.
 
"jaynews" wrote in message
news:f3a4241c-3b93-43ea-8519-7789882ba851@googlegroups.com...

Before swapping, find out /exactly/ what these displays are supposed to do,
and how they operate. Find an older (good luck!) salesperson to assist you.

I doubt any salesperson would be able to tell me what 480 pixel widescreen
material will look like (i.e. whether the sides get cut off) on the
Insignia.
Click to expand...

Ah. So you're talking about films that are transferred within a 16:9
letterbox, to be vertically compressed to restore the full widescreen aspect
ratio. You'll probably have to experiment with each display, to see what it
shows and doesn't show.
 
Anyway, I'd hate to box up the Toshiba, return it, get the Insignia,
and find out that it has the same problem. Maybe I should just buy
the Insignia, and then return the one that I like the least? Or should
I just learn to live with the issue in the Toshiba? (only happens with
that TV, no others in my house)
Click to expand...

You need to find out what's going on, and make a rational decision, rather
than schlepping boxes.

I would start with the other TVs, and take notes as you watch. Exactly what do
they to do to the picture (or not do)? Then compare them with the Toshiba.

Remember, the guy at Best Buy wants to put out the least amount of effort to
get you to buy something. It's unlikely he'll be willing to help you make the
right choice. It's in your hands.
 
"jaynews" wrote in message
news:9908fe9c-89b0-434a-a9e5-2b3de65fb701@googlegroups.com...

The problem is that, at Best Buy, they're using feeding all the TVs
a real HD widescreen signal, and the problem only exists (I believe)
with a 480 widescreen signal. So, there isn't any comparison I could
make in the store with the type of signal that triggers the problem.
Click to expand...

All you need do is insert a DVD that's designed for 16:9 playback.

Now, most current BD players are designed to upconvert 480 to 1080. Perhaps
Best Buy's player has an option to disable this.
 
William Sommerwerck skrev:
"jaynews" wrote in message
news:f3a4241c-3b93-43ea-8519-7789882ba851@googlegroups.com...

Before swapping, find out /exactly/ what these displays are supposed to
do,
and how they operate. Find an older (good luck!) salesperson to assist
you.

I doubt any salesperson would be able to tell me what 480 pixel widescreen
material will look like (i.e. whether the sides get cut off) on the
Insignia.

Ah. So you're talking about films that are transferred within a 16:9
letterbox, to be vertically compressed to restore the full widescreen aspect
ratio. You'll probably have to experiment with each display, to see what it
shows and doesn't show.
Click to expand...

Some stupid stations are transmitting a 16:9 inside a 4:3 signal with
their logo at top and subtitles burned in at the bottom.

So on a 16:9 screen, there are black bars at the sides, and dark gray
bars at the top and bottom.

Most annoying, the resolution are probably 400x300 or something that
low.

--
Husk křrelys bagpĺ, hvis din bilfabrikant har taget den idiotiske
beslutning at undlade det.
 
On 09/02/2013 03:34 AM, Leif Neland wrote:
William Sommerwerck skrev:
"jaynews" wrote in message
news:f3a4241c-3b93-43ea-8519-7789882ba851@googlegroups.com...

Before swapping, find out /exactly/ what these displays are supposed
to do,
and how they operate. Find an older (good luck!) salesperson to
assist you.

I doubt any salesperson would be able to tell me what 480 pixel
widescreen
material will look like (i.e. whether the sides get cut off) on the
Insignia.

Ah. So you're talking about films that are transferred within a 16:9
letterbox, to be vertically compressed to restore the full widescreen
aspect ratio. You'll probably have to experiment with each display, to
see what it shows and doesn't show.

Some stupid stations are transmitting a 16:9 inside a 4:3 signal with
their logo at top and subtitles burned in at the bottom.

So on a 16:9 screen, there are black bars at the sides, and dark gray
bars at the top and bottom.

Most annoying, the resolution are probably 400x300 or something that low.
Click to expand...

As far as I know there is no burn-in problem, other than with obsolete
CRTs or Plasma displays. LCDs do not burn in.
 
jaynews <jaynews@verizon.net> wrote:
I recently bought a Toshiba 29L1350U LED backlit TV. When viewing 480 (Non-HD) widescreen material via the antenna or composite input, the sides get cut off a little, which is annoying when watching a certain financial news channel that begins with the letter B. No other TV in my house has this issue with the identical signal via the identical type of input, and I've tried all the settings on the Toshiba TV, etc.

I've called Toshiba tech support, and they admit they can't resolve this issue.
Click to expand...

I have the opposite problem, of sorts. If I connect a bluray player over
HDMI to my epson projector, and play a DVD the projector tries to make the
video fill the screen and then distorts the aspect, usually horribly. It
has someting to do with the projector being 16:9 or whatever they are
these days.

There's probably a magic combination of settings to disable this nonsense,
but the solution is just run RGB cables from and old DVD player to the
projector and watch stuff that way. Bluray discs play fine.

I did discover there are "zoom" settings in some of my devices that are
digital and have a composite out signal as well. The default setting in a
WD live media box, out of the composite port resulted in what seemed to be
a ridiculous amount of overscanning on a coventional TV. Menus were
chopped off and off the screen. It looked like having "zoom" enabled on
some zenith console television. Tinkering with this got it working again
with the old TV set.

It's possible your TV has crappy defaults overscan and that just sucks for
you. Does your source device have any sort of zoom setting that can be
fiddled with to compensate for the TV? I had no idea these even exist, but
it does on some devices.
 
jaynews <jaynews@verizon.net> wrote:
I recently bought a Toshiba 29L1350U LED backlit TV. When viewing 480 (Non-HD) widescreen material via the antenna or composite input, the sides get cut off a little, which is annoying when watching a certain financial news channel that begins with the letter B. No other TV in my house has this issue with the identical signal via the identical type of input, and I've tried all the settings on the Toshiba TV, etc.

I've called Toshiba tech support, and they admit they can't resolve this issue.
Click to expand...

another person reports this issue

http://www.amazon.com/review/RCV2ES13NTUC2/ref=cm_srch_res_rtr_alt_1
 
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