Samsung TV Remote control not working

[John G]

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with
another set in the shop.
Warrentee technician claims after a few weeks that the problem is
Energy Saving (CFL)lamps interfering with Remote.

Difficult to get everything in one place and do what I would call
"Problem Isolation".

Does anyone have any experience with a problem like this??

I would have thought if this was a problem there would be an outcry.

It worked for the first couple of years.

--
John G

 

[Sylvia Else]

On 21/06/2012 7:33 PM, John G wrote:

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with
another set in the shop.
Warrentee technician claims after a few weeks that the problem is Energy
Saving (CFL)lamps interfering with Remote.

Difficult to get everything in one place and do what I would call
"Problem Isolation".

Does anyone have any experience with a problem like this??

I would have thought if this was a problem there would be an outcry.

It worked for the first couple of years.

Well, there are two halves to a remote system. If the hand-held unit
works with other sets then the obvious suspicion is that the problem
lies within the television itself. It's perfectly possible for the
remote receiver electronics to die without affecting the rest of the
television.

Any nonsense about CFLs could clearly be dealt with by turning them off
when doing a test.

Assuming the handheld unit was supplied with the television, both it and
the television should be handed to the warantee technician with the
request that he sort it out.

Sylvia.

 

[Phil Allison]

"John G"

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with another
set in the shop.

** Remotes go dead if the batteries are not connecting reliably to the
contacts inside the remote. Removing, cleaning all the contacts involved
fixes the problem in 90% of cases.

A thin coating of WD 40 never hurts.

BTW

Only complete asses take up other people's faults they cannot even see
happening.


..... Phil

 

[John G]

Sylvia Else laid this down on his screen :

On 21/06/2012 7:33 PM, John G wrote:
I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with
another set in the shop.
Warrentee technician claims after a few weeks that the problem is Energy
Saving (CFL)lamps interfering with Remote.

Difficult to get everything in one place and do what I would call
"Problem Isolation".

Does anyone have any experience with a problem like this??

I would have thought if this was a problem there would be an outcry.

It worked for the first couple of years.


Well, there are two halves to a remote system. If the hand-held unit works
with other sets then the obvious suspicion is that the problem lies within
the television itself. It's perfectly possible for the remote receiver
electronics to die without affecting the rest of the television.

Any nonsense about CFLs could clearly be dealt with by turning them off when
doing a test.

Assuming the handheld unit was supplied with the television, both it and the
television should be handed to the warantee technician with the request that
he sort it out.

Sylvia.

Well Yes.

--
John G

 

[John G]

Phil Allison explained :

"John G"

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with another
set in the shop.


** Remotes go dead if the batteries are not connecting reliably to the
contacts inside the remote. Removing, cleaning all the contacts involved
fixes the problem in 90% of cases.

A thin coating of WD 40 never hurts.

BTW

Only complete asses take up other people's faults they cannot even see
happening.


.... Phil

The elderly lady is on her own and asked for some help.
Of course it would be easier to have all the components in front of
one but I am asking if this is a possible answer.
If you don't know then :-[
PS. I have probably been solving problems since long before you were
born but I am looking for some other experiences so please try and be
polite.

--
John G

 

[Phil Allison]

"John G"

Phil Allison
"John G"

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with
another set in the shop.


** Remotes go dead if the batteries are not connecting reliably to the
contacts inside the remote. Removing, cleaning all the contacts involved
fixes the problem in 90% of cases.

A thin coating of WD 40 never hurts.

BTW

Only complete asses take up other people's faults they cannot even see
happening.


The elderly lady is on her own and asked for some help.

** Then go see her at her home - fuckhead

Of course it would be easier to have all the components in front of one
but I am asking if this is a possible answer.

** That's a fool's idea of how to solve such a problem.

If you don't know then :-[

** My god you are a stinking, trolling ass.

PS. I have probably been solving problems since long before you were born

** Crosswords in TV week do not count - fuckhead.

but I am looking for some other experiences ..

** You fucking blind as well a fucking stupid.



.... Phil

 

[IamThe99%]

John G wrote:

Phil Allison explained :
"John G"

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with
another set in the shop.


** Remotes go dead if the batteries are not connecting reliably to
the contacts inside the remote. Removing, cleaning all the contacts
involved fixes the problem in 90% of cases.

A thin coating of WD 40 never hurts.

BTW

Only complete asses take up other people's faults they cannot even
see happening.


.... Phil

The elderly lady is on her own and asked for some help.
Of course it would be easier to have all the components in front of
one but I am asking if this is a possible answer.
If you don't know then :-[
PS. I have probably been solving problems since long before you were
born but I am looking for some other experiences so please try and be
polite.

Polite ? Phil?

Now you've done it, that's a red rag to a bull.

Phil gets his jollies being obnoxious to people he doesnt know.

 

[Alan]

On Fri, 22 Jun 2012 01:54:16 -0700 (PDT), kreed
<kenreed1999@gmail.com> wrote:

First thing to check, if CFL is suspected is to try the remote with the
CFL's turned off, or make a thin cardboard tube,

Could well be a CFL causing the problem. My air con remote does not

work for a short while after I switch on the (CFL) light. Usually the
problem goes away after a few mins


--
Sell your surplus electronic components at http://ozcomponents.com
Search or browse for that IC, capacitor,
crystal or other component you need.
Or find new components at http://auscomponents.com

 

[kreed]

On Thursday, June 21, 2012 7:33:47 PM UTC+10, John G wrote:

I have friend 100 kms away who knows nothing about electronics.
TV remote control does not work but the remote itself worked with
another set in the shop.
Warrentee technician claims after a few weeks that the problem is
Energy Saving (CFL)lamps interfering with Remote.

Difficult to get everything in one place and do what I would call
"Problem Isolation".

Does anyone have any experience with a problem like this??

I would have thought if this was a problem there would be an outcry.

I have had that problem before in the late 1990's.

In this case it happened as the CFL's aged, replacing
them cured the problem. The way we found out was that it was
observed that the remote only had problems when the lights were on, and after that it was a process of elimination.

It seems that they emit IR radiation at the right frequency
to overload, or interfere with the receiver. I can only theorise
that the frequency or intensity changed with age just enough to
make this problem show up in this particular system.

There was also a longer than usual distance between
the remote and the receiver also.




First thing to check, if CFL is suspected is to try the remote with the
CFL's turned off, or make a thin cardboard tube,

It worked for the first couple of years.

--
John G

 

[Phil Allison]

"Alan the Dopehead "

Could well be a CFL causing the problem.

** Really ?

How the fuck would a dope like you know ?





.... Phil