L
L.A.T.
Guest
We have a Telstra F2300 landline telephone. It has a base station with an
answering machine and a cordless handset. It has two additional cordless
handsets.
One of the handsets is failing, in that the display has lost a row of dots
and the stored numbers don't always dial the full set of digits. I have put
the faulty handset into another cradle/charger and replaced its batteries
without causing any change.
Does anyone know if it is possible to buy/use a replaceable handset?
Would a handset from the house up the street work, for example, or does each
set of handsets have its own frequencies?
I phoned the Telstra shop where I bought it, and the teenager I talked to
didn't seem to grasp the concept of a model number, assured me they sold
telephones, assured me that any handset would work, and assured me that it
would be cheaper to buy a newer model with three handsets. He eventually
gave me a phone number for "Service".
The Indian lady at "Service" introduced herself as Debbie from Melbourne.
She too had difficulty grasping the concept of a model number. Eventually,
after a couple of long periods on hold, she told me that they don't sell
that model, and transferred me to a section dealing with line problems and
equipment faults. The peopole here were very helpful and suggested
ringing....wait for it, wait for it... Harvey Norman.
I did so and I now know why Telstra sent me to Harvey Norman.
They make even Telstra look good.
answering machine and a cordless handset. It has two additional cordless
handsets.
One of the handsets is failing, in that the display has lost a row of dots
and the stored numbers don't always dial the full set of digits. I have put
the faulty handset into another cradle/charger and replaced its batteries
without causing any change.
Does anyone know if it is possible to buy/use a replaceable handset?
Would a handset from the house up the street work, for example, or does each
set of handsets have its own frequencies?
I phoned the Telstra shop where I bought it, and the teenager I talked to
didn't seem to grasp the concept of a model number, assured me they sold
telephones, assured me that any handset would work, and assured me that it
would be cheaper to buy a newer model with three handsets. He eventually
gave me a phone number for "Service".
The Indian lady at "Service" introduced herself as Debbie from Melbourne.
She too had difficulty grasping the concept of a model number. Eventually,
after a couple of long periods on hold, she told me that they don't sell
that model, and transferred me to a section dealing with line problems and
equipment faults. The peopole here were very helpful and suggested
ringing....wait for it, wait for it... Harvey Norman.
I did so and I now know why Telstra sent me to Harvey Norman.
They make even Telstra look good.