T
Terry Pinnell
Guest
My wife's phone line is dead, no dialing tone. This is directly after
a visit by our occasional window cleaner. I suspect he strained the
line where it leaves an upstairs bedroom, directly below a window he
was cleaning while standing on the tiles. But there's no obvious sign,
nothing visible.
So I plan to cut the line at X close to the wall and again a few feet
further on at Y, a point beyond which the cable seems well protected
and unlikely to have been damaged. And check for a voltage. There
seems no easy way to first disconnect from the exchange connection, so
there will be a voltage present at Y. Therefore inevitably a short
will occur when I make that cut. Is that safe to do nevertheless?
Presumably there is inbuilt protection for this at the exchange?
Once I find the break I can replace with a new section of cable.
Can anyone think of a smarter way of detecting the precise location of
the assumed break *before* cutting it? Would a magnetic earpiece pick
up a signal from the voltage carrying section, for example, with no
current flowing?
---------
If there are any UK phone experts around, I have a further query
please.
This is a Pipex Homecall contract. If we did instead manage to reach
Pipex Customer Service (no success so far after many attempts over a
period of 30 mins or so - constantly engaged), would they send an
engineer to do what I'm proposing to do myself?
--
Terry, East Grinstead, UK
a visit by our occasional window cleaner. I suspect he strained the
line where it leaves an upstairs bedroom, directly below a window he
was cleaning while standing on the tiles. But there's no obvious sign,
nothing visible.
So I plan to cut the line at X close to the wall and again a few feet
further on at Y, a point beyond which the cable seems well protected
and unlikely to have been damaged. And check for a voltage. There
seems no easy way to first disconnect from the exchange connection, so
there will be a voltage present at Y. Therefore inevitably a short
will occur when I make that cut. Is that safe to do nevertheless?
Presumably there is inbuilt protection for this at the exchange?
Once I find the break I can replace with a new section of cable.
Can anyone think of a smarter way of detecting the precise location of
the assumed break *before* cutting it? Would a magnetic earpiece pick
up a signal from the voltage carrying section, for example, with no
current flowing?
---------
If there are any UK phone experts around, I have a further query
please.
This is a Pipex Homecall contract. If we did instead manage to reach
Pipex Customer Service (no success so far after many attempts over a
period of 30 mins or so - constantly engaged), would they send an
engineer to do what I'm proposing to do myself?
--
Terry, East Grinstead, UK