P
Pimpom
Guest
Since around mid-2014, Chinese manufacturer Xiaomi has been enjoying a huge
success here in India selling mid-range mobile phones at prices no other
company could touch. The phones are sold exclusively at a popular online
shop in weekly flash sales. Pre-registration is mandatory on a "one phone
per registered user per sale" basis. I bought one for my wife and
subsequently several more for others who don't have the internet-savvy
and/or online payment facility to make the purchase themselves. These are
all close friends and relatives and I don't do it for profit although some
of them voluntarily give me something extra for the time and effort I put
in.
After last week's sale, the shop apparently wised up to the fact that more
than one phone was going to the same address. Their email didn't quite come
right out and say that I bought more than one phone at one sale. They said
"......in order to provide all customers an equal opportunity to avail this
great deal we had to cancel the following items in your Order......" A bit
annoying but understandable when considered from their point of view.
More annoying was a phone text message they sent at the same time saying
that my order was cancelled because the courier could not deliver it to my
address. An obvious lie probably made up in a hurry. Anyway, the phones had
come more than half-way already when they sent the email and the phone
message. _Really_ annoying is the notification the shop left in my account:
It says that they have scheduled a pick up for the item I wish to refund. I
wish to refund??!!
The phones are now in my hands but I won't pass them out yet until I've
sorted things out with the shop. But I have no intention of returning them
even if the shop actually sends a courier to pick them up. What do you think
of the whole thing?
success here in India selling mid-range mobile phones at prices no other
company could touch. The phones are sold exclusively at a popular online
shop in weekly flash sales. Pre-registration is mandatory on a "one phone
per registered user per sale" basis. I bought one for my wife and
subsequently several more for others who don't have the internet-savvy
and/or online payment facility to make the purchase themselves. These are
all close friends and relatives and I don't do it for profit although some
of them voluntarily give me something extra for the time and effort I put
in.
After last week's sale, the shop apparently wised up to the fact that more
than one phone was going to the same address. Their email didn't quite come
right out and say that I bought more than one phone at one sale. They said
"......in order to provide all customers an equal opportunity to avail this
great deal we had to cancel the following items in your Order......" A bit
annoying but understandable when considered from their point of view.
More annoying was a phone text message they sent at the same time saying
that my order was cancelled because the courier could not deliver it to my
address. An obvious lie probably made up in a hurry. Anyway, the phones had
come more than half-way already when they sent the email and the phone
message. _Really_ annoying is the notification the shop left in my account:
It says that they have scheduled a pick up for the item I wish to refund. I
wish to refund??!!
The phones are now in my hands but I won't pass them out yet until I've
sorted things out with the shop. But I have no intention of returning them
even if the shop actually sends a courier to pick them up. What do you think
of the whole thing?
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