Need help: Xbox shuts off when I tap motherboard.

B

Bob Business

Guest
My xbox has been shutting off lately, which I though may be heat, but
then sometimes it wouldn't turn on, unless I picked up the front of
the xbox about 1-2 inches and let it fall down. But then there was no
telling when it would turn off. Sometimes never, but sometimes right
at the end of the game. Note it does not have any warranty left, so I
opened it up last night. I removed everything and narrowed the
problem to the motherboard. If I power up the motherboard sitting on
the bench, and tap on the front of the board with a stick it turns
off.

I am not sure what to look for, but I looked at the board and there is
nothing obvious (no cracks, etc.). Could it be a cold-solder joint?
I looked around, but don't know what a cold solder looks like for
surface mount stuff. So any guidance would be appreciated.

Thanks,
Bob
 
It certainly sounds like a crack that is opening under a heat-induced load.
A crack in a solder joint will look like a fine line as the light shines
across it, if you are zoomed in enough. I have a good stereo microscope
that I use for that kind of thing. The best thing would be to scan the
whole board, as one crack may not be the only one.

WT

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310240634.157616d3@posting.google.com...
My xbox has been shutting off lately, which I though may be heat, but
then sometimes it wouldn't turn on, unless I picked up the front of
the xbox about 1-2 inches and let it fall down. But then there was no
telling when it would turn off. Sometimes never, but sometimes right
at the end of the game. Note it does not have any warranty left, so I
opened it up last night. I removed everything and narrowed the
problem to the motherboard. If I power up the motherboard sitting on
the bench, and tap on the front of the board with a stick it turns
off.

I am not sure what to look for, but I looked at the board and there is
nothing obvious (no cracks, etc.). Could it be a cold-solder joint?
I looked around, but don't know what a cold solder looks like for
surface mount stuff. So any guidance would be appreciated.

Thanks,
Bob
 
What sort of place could do this for me? A TV repair place?
Brian

"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message news:<bnblc6$v6jkc$1@ID-201804.news.uni-berlin.de>...
It certainly sounds like a crack that is opening under a heat-induced load.
A crack in a solder joint will look like a fine line as the light shines
across it, if you are zoomed in enough. I have a good stereo microscope
that I use for that kind of thing. The best thing would be to scan the
whole board, as one crack may not be the only one.

WT

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310240634.157616d3@posting.google.com...
My xbox has been shutting off lately, which I though may be heat, but
then sometimes it wouldn't turn on, unless I picked up the front of
the xbox about 1-2 inches and let it fall down. But then there was no
telling when it would turn off. Sometimes never, but sometimes right
at the end of the game. Note it does not have any warranty left, so I
opened it up last night. I removed everything and narrowed the
problem to the motherboard. If I power up the motherboard sitting on
the bench, and tap on the front of the board with a stick it turns
off.

I am not sure what to look for, but I looked at the board and there is
nothing obvious (no cracks, etc.). Could it be a cold-solder joint?
I looked around, but don't know what a cold solder looks like for
surface mount stuff. So any guidance would be appreciated.

Thanks,
Bob
 
I
"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310240634.157616d3@posting.google.com...
My xbox has been shutting off lately, which I though may be heat, but
then sometimes it wouldn't turn on, unless I picked up the front of
the xbox about 1-2 inches and let it fall down. But then there was no
telling when it would turn off. Sometimes never, but sometimes right
at the end of the game. Note it does not have any warranty left, so I
opened it up last night. I removed everything and narrowed the
problem to the motherboard. If I power up the motherboard sitting on
the bench, and tap on the front of the board with a stick it turns
off.

It's probably a cracked solder joint in the power supply, you could try
poking around with an insulated stick (like a wooden dowel) with the power
on until you find the ticklish spot.
 
"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian
<snipped>



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair without
the possibility of obtaining schematics or support from the manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS and 2
games.
 
On the other hand, what TV shop would turn down what appears to be a cracked
joint and no schematic needed. Now, granted, it may turn into more than
that, but I would think it would be good business relations to tell him you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...
"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair without
the possibility of obtaining schematics or support from the manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS and 2
games.
 
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can be a lost
cause.
Been in that time loosing situation too many times to want to take on that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to be a
cracked
joint and no schematic needed. Now, granted, it may turn into more than
that, but I would think it would be good business relations to tell him
you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS and 2
games.
 
Hmmm, multilayer - didn't see that one coming. On the other hand once
again, how many cold/crack failures would be down inside? Wouldn't most of
them be on the outside layer, as that's where the components are? Maybe an
ignorant question - haven't ever worked on one.

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:Uz8nb.55782$Go5.894212@twister.tampabay.rr.com...
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can be a lost
cause.
Been in that time loosing situation too many times to want to take on that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to be a
cracked
joint and no schematic needed. Now, granted, it may turn into more than
that, but I would think it would be good business relations to tell him
you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS and
2
games.
 
Note that I did use a stereo microscope, but didn't see anything
suspect. So I ended up just buying a replacement motherboard for $60.
Thanks,
BB

"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message news:<bnjn7c$12ao9n$1@ID-201804.news.uni-berlin.de>...
Hmmm, multilayer - didn't see that one coming. On the other hand once
again, how many cold/crack failures would be down inside? Wouldn't most of
them be on the outside layer, as that's where the components are? Maybe an
ignorant question - haven't ever worked on one.

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:Uz8nb.55782$Go5.894212@twister.tampabay.rr.com...
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can be a lost
cause.
Been in that time loosing situation too many times to want to take on that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to be a
cracked
joint and no schematic needed. Now, granted, it may turn into more than
that, but I would think it would be good business relations to tell him
you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS and
2
games.
 
Don' toss the old one - I would enjoy looking at it if you ever get to the
Kansas City area.

WT

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310290951.381bf0af@posting.google.com...
Note that I did use a stereo microscope, but didn't see anything
suspect. So I ended up just buying a replacement motherboard for $60.
Thanks,
BB

"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:<bnjn7c$12ao9n$1@ID-201804.news.uni-berlin.de>...
Hmmm, multilayer - didn't see that one coming. On the other hand once
again, how many cold/crack failures would be down inside? Wouldn't most
of
them be on the outside layer, as that's where the components are? Maybe
an
ignorant question - haven't ever worked on one.

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:Uz8nb.55782$Go5.894212@twister.tampabay.rr.com...
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can be a
lost
cause.
Been in that time loosing situation too many times to want to take on
that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to be a
cracked
joint and no schematic needed. Now, granted, it may turn into more
than
that, but I would think it would be good business relations to tell
him
you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to
ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS
and
2
games.
 
Bob,
Can you let me know where you got that mother board for $60.00
I have one with a blown ethernet port that I need to get running again.

Thanks,
Bill Jr


"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310290951.381bf0af@posting.google.com...
Note that I did use a stereo microscope, but didn't see anything
suspect. So I ended up just buying a replacement motherboard for $60.
Thanks,
BB

"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:<bnjn7c$12ao9n$1@ID-201804.news.uni-berlin.de>...
Hmmm, multilayer - didn't see that one coming. On the other hand once
again, how many cold/crack failures would be down inside? Wouldn't most
of
them be on the outside layer, as that's where the components are? Maybe
an
ignorant question - haven't ever worked on one.

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:Uz8nb.55782$Go5.894212@twister.tampabay.rr.com...
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can be a
lost
cause.
Been in that time loosing situation too many times to want to take on
that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to be a
cracked
joint and no schematic needed. Now, granted, it may turn into more
than
that, but I would think it would be good business relations to tell
him
you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to
ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS
and
2
games.
 
I bought it from a store on ebay.
http://www.stores.ebay.com/id=53406374&ssPageName=L2
You just need to know what version of xbox you have. You can look
here to see which one you have. http://xbox-scene.com/versions.php


"Bill Jr" <bill@nospam.usa2net.net> wrote in message news:<84Ynb.100127$ox6.1369156@twister.tampabay.rr.com>...
Bob,
Can you let me know where you got that mother board for $60.00
I have one with a blown ethernet port that I need to get running again.

Thanks,
Bill Jr


"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310290951.381bf0af@posting.google.com...
Note that I did use a stereo microscope, but didn't see anything
suspect. So I ended up just buying a replacement motherboard for $60.
Thanks,
BB

"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:<bnjn7c$12ao9n$1@ID-201804.news.uni-berlin.de>...
Hmmm, multilayer - didn't see that one coming. On the other hand once
again, how many cold/crack failures would be down inside? Wouldn't most
of
them be on the outside layer, as that's where the components are? Maybe
an
ignorant question - haven't ever worked on one.

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:Uz8nb.55782$Go5.894212@twister.tampabay.rr.com...
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can be a
lost
cause.
Been in that time loosing situation too many times to want to take on
that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to be a
cracked
joint and no schematic needed. Now, granted, it may turn into more
than
that, but I would think it would be good business relations to tell
him
you
would at least give it a look, but no guarantees because of lack of
information.

Brian, if you aren't comfortable doing it yourself, I would say to
ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a controllerS
and
2
games.
 
Thanks, I'll check it out.

Bill Jr


"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310300850.222dd698@posting.google.com...
I bought it from a store on ebay.
http://www.stores.ebay.com/id=53406374&ssPageName=L2
You just need to know what version of xbox you have. You can look
here to see which one you have. http://xbox-scene.com/versions.php


"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:<84Ynb.100127$ox6.1369156@twister.tampabay.rr.com>...
Bob,
Can you let me know where you got that mother board for $60.00
I have one with a blown ethernet port that I need to get running again.

Thanks,
Bill Jr


"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310290951.381bf0af@posting.google.com...
Note that I did use a stereo microscope, but didn't see anything
suspect. So I ended up just buying a replacement motherboard for $60.
Thanks,
BB

"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:<bnjn7c$12ao9n$1@ID-201804.news.uni-berlin.de>...
Hmmm, multilayer - didn't see that one coming. On the other hand
once
again, how many cold/crack failures would be down inside? Wouldn't
most
of
them be on the outside layer, as that's where the components are?
Maybe
an
ignorant question - haven't ever worked on one.

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:Uz8nb.55782$Go5.894212@twister.tampabay.rr.com...
Wayne,
I know exactly what you are saying.
On the other hand, multilayer motherboards with intermittent can
be a
lost
cause.
Been in that time loosing situation too many times to want to take
on
that
one.

Good Luck,
Bill Jr



"Wayne Tiffany" <wayne.tiffany@asi.com> wrote in message
news:bne3e7$vthf5$1@ID-201804.news.uni-berlin.de...
On the other hand, what TV shop would turn down what appears to
be a
cracked
joint and no schematic needed. Now, granted, it may turn into
more
than
that, but I would think it would be good business relations to
tell
him
you
would at least give it a look, but no guarantees because of lack
of
information.

Brian, if you aren't comfortable doing it yourself, I would say
to
ask
around. Where are you located?

WT

"Bill Jr" <bill@nospam.usa2net.net> wrote in message
news:vnlmb.31388$Go5.568381@twister.tampabay.rr.com...

"Bob Business" <bob@shoptalkforums.com> wrote in message
news:3e5f9f92.0310241706.44427e2e@posting.google.com...
What sort of place could do this for me? A TV repair place?
Brian


snipped



If you want repair call 1-800-4MYXBOX
Repair cost is $99.00 US plus tax and shipping to them.

For that price they will fix anything wrong with it.
Downside....prepay only.

No TV shop in their right mind would open one of these for
repair
without
the possibility of obtaining schematics or support from the
manufacturer.

Good Luck,
Bill Jr

BTW, new ones are on sale for $179.00 and come with a
controllerS
and
2
games.
 

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