My Skill Finder is broken

[spectrallypure]

Hello all! I am having problems trying to use the Skill Finder in a
fresh IC5.10.41_USR5.90.69 installation (on Centos4). When I start the
Finder (either by using the CIW menu option Tools->Skill Development-

Finder or by entering startFinder() in the CIW) it loads but the
following message appears:

"WARNING: No Finder information was loaded. Please refer to
troubleshooting section of Help information or consult a system
administrator."

So I logically try to use the "Help" menu on the loaded Finder, but a
further warning appears:

"WARNING: Failed to open the Finder Help file - The specified tag file
does not exist."

What's worse, even though cdsdoc loads and is able to detect the help
document hierarchy, it is unable to interact correctly with my browser
(Firefox), so I cannot use the search utility.

Thanks in advance for any help on how to overcome this problem.

Jorge.

 

[Andrew Beckett]

spectrallypure wrote, on 11/06/09 12:05:

Hello all! I am having problems trying to use the Skill Finder in a
fresh IC5.10.41_USR5.90.69 installation (on Centos4). When I start the
Finder (either by using the CIW menu option Tools->Skill Development-
Finder or by entering startFinder() in the CIW) it loads but the
following message appears:

"WARNING: No Finder information was loaded. Please refer to
troubleshooting section of Help information or consult a system
administrator."

So I logically try to use the "Help" menu on the loaded Finder, but a
further warning appears:

"WARNING: Failed to open the Finder Help file - The specified tag file
does not exist."

What's worse, even though cdsdoc loads and is able to detect the help
document hierarchy, it is unable to interact correctly with my browser
(Firefox), so I cannot use the search utility.

Thanks in advance for any help on how to overcome this problem.

Jorge.

Jorge,

In your installation, do you have <instDir>/doc/finder/SKILL is present?

The CentOS4 problem may be one of the problems with running cdsdoc
on newer OS versions. I do have some workarounds for cdsdoc on (say) RHEL5,
but typically I use "cdnshelp" from (say) MMSIM71 instead:

cdnshelp -refresh -hierarchy <IC5141instDir>/doc

(you need write access to the hierarchy to do this) - and then you can use
cdnshelp afterwards and do a File->Library and navigate to <IC5141instDir>/doc/xmlreg/library.lbr .
Once you've done that, you can then easily select the IC5141 docs and search
them with the newer interface - which doesn't require an external browser, or
starting a search engine, and so on.

Regards,

Andrew.

 

[spectrallypure]

On Nov 8, 3:09 pm, Andrew Beckett <andr...@DcEaLdEeTnEcTe.HcIoSm>
wrote:

spectrallypure wrote, on 11/06/09 12:05:



Hello all! I am having problems trying to use the Skill Finder in a
fresh IC5.10.41_USR5.90.69 installation (on Centos4). When I start the
Finder (either by using the CIW menu option Tools->Skill Development-
Finder or by entering startFinder() in the CIW) it loads but the
following message appears:

"WARNING: No Finder information was loaded. Please refer to
troubleshooting section of Help information or consult a system
administrator."

So I logically try to use the "Help" menu on the loaded Finder, but a
further warning appears:

"WARNING: Failed to open the Finder Help file - The specified tag file
does not exist."

What's worse, even though cdsdoc loads and is able to detect the help
document hierarchy, it is unable to interact correctly with my browser
(Firefox), so I cannot use the search utility.

Thanks in advance for any help on how to overcome this problem.

Jorge.

Jorge,

In your installation, do you have <instDir>/doc/finder/SKILL is present?

The CentOS4 problem may be one of the problems with running cdsdoc
on newer OS versions. I do have some workarounds for cdsdoc on (say) RHEL5,
but typically I use "cdnshelp" from (say) MMSIM71 instead:

cdnshelp -refresh -hierarchy <IC5141instDir>/doc

(you need write access to the hierarchy to do this) - and then you can use
cdnshelp afterwards and do a File->Library and navigate to <IC5141instDir>/doc/xmlreg/library.lbr .
Once you've done that, you can then easily select the IC5141 docs and search
them with the newer interface - which doesn't require an external browser, or
starting a search engine, and so on.

Regards,

Andrew.

Hi Andrew; thanks a lot for your help, I've finally managed to
workaround the problem. By following your advise I was able to run the
cdnshelp from the MMSIM7 installation, which allowed me to browse the
documentation relative to the Skill Finder. There it is stated that
one can instruct the finder to look for database files by defining the
CDS_FINDER_PATH variable. So after a little trial and error I managed
to successfully run the Finder by setting it as

setenv CDS_FINDER_PATH <my_IC_install_dir>/doc/finder/

I however recall to have used the Finder in the past without having to
define this variable, so why I had to manually set it this time
remains a mistery to me. Anyway the important thing is that it is
working now. Thanks again for your help!

Regards,

Jorge.

 

[Andrew Beckett]

spectrallypure wrote, on 11/18/09 12:02:

Hi Andrew; thanks a lot for your help, I've finally managed to
workaround the problem. By following your advise I was able to run the
cdnshelp from the MMSIM7 installation, which allowed me to browse the
documentation relative to the Skill Finder. There it is stated that
one can instruct the finder to look for database files by defining the
CDS_FINDER_PATH variable. So after a little trial and error I managed
to successfully run the Finder by setting it as

setenv CDS_FINDER_PATH <my_IC_install_dir>/doc/finder/

I however recall to have used the Finder in the past without having to
define this variable, so why I had to manually set it this time
remains a mistery to me. Anyway the important thing is that it is
working now. Thanks again for your help!

Regards,

Jorge.

Very odd. I don't know why you should have to set this, I've never seen that before.

Regards,

Andrew.