MTA reputation

[Rick C]

I'm having trouble sending email to several state level organizations. My email bounces because "Your access to this mail system has been rejected due to the sending MTA's poor reputation."

I've been around the loop on this. My hosting provider (who I use for sending email) says there are no reports of problems and they are not "blacklisted". I used the link provided in the bounce email and found that Cisco lists the IP in question as having a "poor" reputation. When I search online the only issues I can find are from 2016 when spam was being sent. I filed a dispute with Cisco and their response sounded canned saying "Our worldwide sensor network indicates that spam originated from your IP" and further, "our sensors indicate server access attempts from this IP to mail servers within our Sensor Network"

I've asked them for details since this is not nearly enough info to challenge. Meanwhile I've sent this email on to my hosting provider so they can see there is at least one significant organization that does not list them as squeaky clean.

It seems crazy that a company can publish such reports without a way to verify or challenge the accuracy of the reports. They at least need to provide enough info that the system operators can attempt to take action against those who are causing the problems.

--

Rick C.

- Get 2,000 miles of free Supercharging
- Tesla referral code - https://ts.la/richard11209

 

[Winfield Hill]

Rick C wrote...

I'm having trouble sending email to several state level organizations.

You could use gmail or ymail for critical email,
while your provider tries to sort out the problem.


--
Thanks,
- Win

 

[Rick C]

On Friday, October 11, 2019 at 2:39:29 PM UTC-4, Winfield Hill wrote:

Rick C wrote...

I'm having trouble sending email to several state level organizations.

You could use gmail or ymail for critical email,
while your provider tries to sort out the problem.

Thanks, I am aware of that. This is a recurring problem and it appears the hosting provider is not very interested in sorting this out. I am pushing back, but I'm not sure they will do anything other than moving me to a different server.

The real problem is that Cisco is providing this service to their customers without providing a means of access for those affected. I guess it's an issue of big guys ignoring the little guys. Maybe I'll contact a state representative so see if they are aware of the problem. But likely it will end up having the same effect as complaining about your name being on a no-fly list.

I'd like to get Charlie off the MTA list.

https://www.youtube.com/watch?v=_OKl0NYTiEo

--

Rick C.

+ Get 2,000 miles of free Supercharging
+ Tesla referral code - https://ts.la/richard11209

 

[John Robertson]

On 2019/10/11 10:19 a.m., Rick C wrote:

I'm having trouble sending email to several state level organizations. My email bounces because "Your access to this mail system has been rejected due to the sending MTA's poor reputation."

I've been around the loop on this. My hosting provider (who I use for sending email) says there are no reports of problems and they are not "blacklisted". I used the link provided in the bounce email and found that Cisco lists the IP in question as having a "poor" reputation. When I search online the only issues I can find are from 2016 when spam was being sent. I filed a dispute with Cisco and their response sounded canned saying "Our worldwide sensor network indicates that spam originated from your IP" and further, "our sensors indicate server access attempts from this IP to mail servers within our Sensor Network"

I've asked them for details since this is not nearly enough info to challenge. Meanwhile I've sent this email on to my hosting provider so they can see there is at least one significant organization that does not list them as squeaky clean.

It seems crazy that a company can publish such reports without a way to verify or challenge the accuracy of the reports. They at least need to provide enough info that the system operators can attempt to take action against those who are causing the problems.

How about the paranoid viewpoint - is Cisco possibly owned by Google? If
so would they be trying to shut down all email servers except Gmail? How
is that for paranoid!

(ducking!)

I don't actually think that is true, but thought it would be fun to
speculate outside the box...

Like war games...what might happen if...

John ;-#)#

 

[Clifford Heath]

On 12/10/19 6:04 am, Rick C wrote:

On Friday, October 11, 2019 at 2:39:29 PM UTC-4, Winfield Hill wrote:
Rick C wrote...

I'm having trouble sending email to several state level organizations.

You could use gmail or ymail for critical email,
while your provider tries to sort out the problem.

Thanks, I am aware of that. This is a recurring problem and it appears the hosting provider is not very interested in sorting this out. I am pushing back, but I'm not sure they will do anything other than moving me to a different server.

Fastmail is highly recommended to me by colleagues who are in that game.

The real problem is that Cisco is providing this service to their customers without providing a means of access for those affected. I guess it's an issue of big guys ignoring the little guys. Maybe I'll contact a state representative so see if they are aware of the problem. But likely it will end up having the same effect as complaining about your name being on a no-fly list.

I'd like to get Charlie off the MTA list.

Building reputation to send mail is expensive. Pay someone who already
has it.

CH

 

[Rick C]

On Friday, October 11, 2019 at 5:33:40 PM UTC-4, Clifford Heath wrote:

On 12/10/19 6:04 am, Rick C wrote:
On Friday, October 11, 2019 at 2:39:29 PM UTC-4, Winfield Hill wrote:
Rick C wrote...

I'm having trouble sending email to several state level organizations..

You could use gmail or ymail for critical email,
while your provider tries to sort out the problem.

Thanks, I am aware of that. This is a recurring problem and it appears the hosting provider is not very interested in sorting this out. I am pushing back, but I'm not sure they will do anything other than moving me to a different server.


Fastmail is highly recommended to me by colleagues who are in that game.

The real problem is that Cisco is providing this service to their customers without providing a means of access for those affected. I guess it's an issue of big guys ignoring the little guys. Maybe I'll contact a state representative so see if they are aware of the problem. But likely it will end up having the same effect as complaining about your name being on a no-fly list.

I'd like to get Charlie off the MTA list.

Building reputation to send mail is expensive. Pay someone who already
has it.

CH

It's not practical... is it? Is this mail hosting as in all the email for an entire domain? Fastmail charges per email account. That gets steep very quickly.

--

Rick C.

-- Get 2,000 miles of free Supercharging
-- Tesla referral code - https://ts.la/richard11209

 

[Lasse Langwadt Christense]

lørdag den 12. oktober 2019 kl. 01.16.39 UTC+2 skrev Rick C:

On Friday, October 11, 2019 at 5:33:40 PM UTC-4, Clifford Heath wrote:
On 12/10/19 6:04 am, Rick C wrote:
On Friday, October 11, 2019 at 2:39:29 PM UTC-4, Winfield Hill wrote:
Rick C wrote...

I'm having trouble sending email to several state level organizations.

You could use gmail or ymail for critical email,
while your provider tries to sort out the problem.

Thanks, I am aware of that. This is a recurring problem and it appears the hosting provider is not very interested in sorting this out. I am pushing back, but I'm not sure they will do anything other than moving me to a different server.


Fastmail is highly recommended to me by colleagues who are in that game..

The real problem is that Cisco is providing this service to their customers without providing a means of access for those affected. I guess it's an issue of big guys ignoring the little guys. Maybe I'll contact a state representative so see if they are aware of the problem. But likely it will end up having the same effect as complaining about your name being on a no-fly list.

I'd like to get Charlie off the MTA list.

Building reputation to send mail is expensive. Pay someone who already
has it.

CH

It's not practical... is it? Is this mail hosting as in all the email for an entire domain? Fastmail charges per email account. That gets steep very quickly.

can't you have as many aliases as you like?, you just have to set up a filter
to sort them

 

[Rick C]

On Friday, October 11, 2019 at 7:35:50 PM UTC-4, Lasse Langwadt Christensen wrote:

lørdag den 12. oktober 2019 kl. 01.16.39 UTC+2 skrev Rick C:
On Friday, October 11, 2019 at 5:33:40 PM UTC-4, Clifford Heath wrote:
On 12/10/19 6:04 am, Rick C wrote:
On Friday, October 11, 2019 at 2:39:29 PM UTC-4, Winfield Hill wrote:
Rick C wrote...

I'm having trouble sending email to several state level organizations.

You could use gmail or ymail for critical email,
while your provider tries to sort out the problem.

Thanks, I am aware of that. This is a recurring problem and it appears the hosting provider is not very interested in sorting this out. I am pushing back, but I'm not sure they will do anything other than moving me to a different server.


Fastmail is highly recommended to me by colleagues who are in that game.

The real problem is that Cisco is providing this service to their customers without providing a means of access for those affected. I guess it's an issue of big guys ignoring the little guys. Maybe I'll contact a state representative so see if they are aware of the problem. But likely it will end up having the same effect as complaining about your name being on a no-fly list.

I'd like to get Charlie off the MTA list.

Building reputation to send mail is expensive. Pay someone who already
has it.

CH

It's not practical... is it? Is this mail hosting as in all the email for an entire domain? Fastmail charges per email account. That gets steep very quickly.


can't you have as many aliases as you like?, you just have to set up a filter
to sort them

It's not just about aliases. I have several email accounts personally to handle important things, not so important things and the several email lists I'm on. I only download the categories I am interested in at a given time.. Then there are others who have email addresses at my company. Then there are the several businesses I host for friends. There are probably 50 different email accounts, even if I cut out the deadwood it's probably still at least 20.

Email would seem to be a fairly trivial portion of domain hosting. I got a response from Cisco and they claim "This IP was reported by our sensor network via telemetry." about 23 hours ago. No details are available. I wonder how significant the "spam" was.

Unlike having your IP blacklisted this Cisco reporting thing seems to have no way to get off other than to hope the spam stops and waiting up to "two weeks".

My hosting provider seems to have the attitude that this is inevitable and they can do nothing about it. They do have multiple servers and will be moving me over the weekend to one that currently has a "good" reputation with Cisco. Meanwhile I am still pressing Cisco to do something.

--

Rick C.

-+ Get 2,000 miles of free Supercharging
-+ Tesla referral code - https://ts.la/richard11209