Modem Test ?

[WbSearch]

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation), updated
modem drivers, physically removed/installed the modem, etc. Is there a way for
me to test the modem other than the "modem test" built into the ME software?
Everything passes. I'm still a little suspicious of the ISP, but my other XP
pc works fine.
Thanks in adance.

 

[Alan Harriman]

On 06 Apr 2004 01:48:39 GMT, wbsearch@aol.com (WbSearch) wrote:

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation), updated
modem drivers, physically removed/installed the modem, etc. Is there a way for
me to test the modem other than the "modem test" built into the ME software?
Everything passes. I'm still a little suspicious of the ISP, but my other XP
pc works fine.
Thanks in adance.

Does AOL have an automatic disconnect after a certain amount of inactivity?
Also, be sure to check for viruses, spyware, dialers, etc.

Alan Harriman

 

[Chaos Master]

WbSearch [wbsearch@aol.com] on drugs:

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation), updated
modem drivers, physically removed/installed the modem, etc. Is there a way for
me to test the modem other than the "modem test" built into the ME software?
Everything passes. I'm still a little suspicious of the ISP, but my other XP
pc works fine.

Try installing the modem in other PC.

--
_____ ___ Chaos MasterŽ
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___|\/\/\| irc.brasnet.org #XLinuxNews #POA

 

[Jerry G.]

Try another modem in your machine, or try the modem on another machine.

--

Greetings,

Jerry Greenberg GLG Technologies GLG
=========================================
WebPage http://www.zoom-one.com
Electronics http://www.zoom-one.com/electron.htm
=========================================


"WbSearch" <wbsearch@aol.com> wrote in message
news:20040405214839.05579.00000677@mb-m25.aol.com...
Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation), updated
modem drivers, physically removed/installed the modem, etc. Is there a way
for
me to test the modem other than the "modem test" built into the ME software?
Everything passes. I'm still a little suspicious of the ISP, but my other
XP
pc works fine.
Thanks in adance.

 

[j taylor]

Alan Harriman wrote:

On 06 Apr 2004 01:48:39 GMT, wbsearch@aol.com (WbSearch) wrote:

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation),
updated
modem drivers, physically removed/installed the modem, etc. Is there a
way for me to test the modem other than the "modem test" built into the ME
software?
Everything passes. I'm still a little suspicious of the ISP, but my other
XP pc works fine.
Thanks in adance.

Does AOL have an automatic disconnect after a certain amount of
inactivity? Also, be sure to check for viruses, spyware, dialers, etc.

Alan Harriman
One thing I always do is set the email program to check email once a min or

sometimes every two min. That still doesn't always cure the isp
disconnecting you after a period of inactivity. external modems tend to be
a lot more stable too. I have dial up, I use linux and sometimes let it run
a week or more connected, seldom reboot. went all last summer with out
rebooting. John Taylor


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[JR North]

In the modem properties or your dial-up properties, check to
see if you have the 'disconnect if idle for X minutes'
enabled. If not, your ISP is probably bumping you. Common
for ISPs that have too many log-ons during peak periods for
their capacity. They will bump log-ons to allow others to
connect, so they don't get hassled about busy signals and
loose customers. Of course, you're the looser- but try to
prove it...
JR

WbSearch wrote:

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation), updated
modem drivers, physically removed/installed the modem, etc. Is there a way for
me to test the modem other than the "modem test" built into the ME software?
Everything passes. I'm still a little suspicious of the ISP, but my other XP
pc works fine.
Thanks in adance.

--
Remove X to reply

--------------------------------------------------------------
Home Page: http://www.seanet.com/~jasonrnorth

 

[Franc Zabkar]

On 06 Apr 2004 01:48:39 GMT, wbsearch@aol.com (WbSearch) put finger to
keyboard and composed:

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation), updated
modem drivers, physically removed/installed the modem, etc. Is there a way for
me to test the modem other than the "modem test" built into the ME software?
Everything passes. I'm still a little suspicious of the ISP, but my other XP
pc works fine.
Thanks in adance.

Modems have built-in postcall diagnostics. You can retrieve
information such as max/min Tx/Rx speeds, error rates, Rx/Tx signal
levels, reason for disconnection, and a lot more. If you are
interested in pursuing this avenue, then let us know your OS and your
modem's brand/model/chipset.

My own Rockwell chipped modem produces the data below (see end of
message). Notice these abbreviated data for a good session ...

TX/RX I-Frame count : 17654/21091
TX/RX I-Frame error count : 29/14
TX Rate (Last/Init/Min/Max) : 28800/26400/26400/28800
RX Rate (Last/Init/Min/Max) : 46667/46667/45333/46667
Modulation/Protocol/Compression : V.90/LAPM/V.42bis
Retrains (Issued/Granted/Fast) : 0/0/5
Renegs (Issued/Granted) : 2/0
Retrans per frame/Frames rejected : 1/14
Error control timeouts in TX : 16
Error control NAKs received : 29
Termination Cause : Dte Hangup Command

.... a not so good session ...

TX/RX I-Frame count : 10268/34101
TX/RX I-Frame error count : 15/47
TX Rate (Last/Init/Min/Max) : 28800/26400/26400/28800
RX Rate (Last/Init/Min/Max) : 38667/42667/38667/42667
Modulation/Protocol/Compression : V.90/LAPM/V.42bis
Retrains (Issued/Granted/Fast) : 0/0/0
Renegs (Issued/Granted) : 3/0
Retrans per frame/Frames rejected : 1/47
Error control timeouts in TX : 7
Error control NAKs received : 15
Termination Cause : Dte Hangup Command

.... and a bad session (water in the cable) ...

TX/RX I-Frame count : 784/4482
TX/RX I-Frame error count : 23/211
TX Rate (Last/Init/Min/Max) : 26400/26400/26400/28800
RX Rate (Last/Init/Min/Max) : 38667/44000/33333/44000
Modulation/Protocol/Compression : V.90/LAPM/V.42bis
Retrains (Issued/Granted/Fast) : 0/1/2
Renegs (Issued/Granted) : 12/0
Retrans per frame/Frames rejected : 8/211
Error control timeouts in TX : 16
Error control NAKs received : 23
Termination Cause : Retrain Failed

================================================================
Mon 01-13-2003 9:06:47.21

AT&V1
TERMINATION REASON.......... LOCAL REQUEST
LAST TX rate................ 28800 BPS
HIGHEST TX rate............. 28800 BPS
LAST RX rate................ 46667 BPS
HIGHEST RX rate............. 46667 BPS
PROTOCOL.................... LAPM
COMPRESSION................. V42Bis
Line QUALITY................ 024
Rx LEVEL.................... 015
Highest Rx State............ 83
Highest TX State............ 87
EQM Sum..................... 00BF
RBS Pattern................. 00
Rate Drop................... 00
Digital Loss................ 2000
Local Rtrn Count............ 00
Remote Rtrn Count........... 00
V90 9481834246E0

OK

Unimodem Diagnostics/W32, version 1.1.0.0, compiled at Mar 14 2002
18:00:43
(c) 2000 Stanislav V. Mekhanoshin (rampitec@tu.spb.ru,
2:5030/172.9@fidonet)
----------------------------------------------------------------------------
Diag Command Specification rev.: 1.0
Call Setup Result code : Data Answering signal detected
Multi-media mode : Data Only
DTE-DCE interface mode : Async data
TX/RX signal power level, -dBm : 10/15
Estimated noise level, -dBm : 28
TX/RX Negotiation : V.90 Issue 1 (asymmetric)/V.90 Issue
1 (asymmetric)
TX/RX Symbol Rate : 3200/8000
TX/RX Carrier frequency, Hz : 1829/0
TX data rate (Last/Init) : 28800/26400
RX data rate (Last/Init) : 46666/46666
Temporary carrier loss count : 0
Carrier Rate Re-neg count : 2
Retrains Requested/Granted : 0/0
Protocol/Compression : V.42 LAPM/V.42bis
Error control frame size, bytes: 128
Error control timeouts in TX : 16
Error control NAKs received : 29
TX/RX flow control : V.24 ckt 106/133 / V.24 ckt 106/133
TX/RX chars sent : 266238017/2484119
TX/RX chars lost (data overrun): 0/0
TX/RX I-Frame count : 17654/21091
TX/RX I-Frame error count : 29/14
Termination Cause : Dte Hangup Command

Rockwell Diagnostics/W32, version 1.2.0.2, compiled at May 21 2002
22:29:51
(c) 2000 Stanislav V. Mekhanoshin (rampitec@tu.spb.ru,
2:5030/172.9@fidonet)
----------------------------------------------------------------------------
Connection time : 01:40:34
TX Rate (Last/Init/Min/Max) : 28800/26400/26400/28800
RX Rate (Last/Init/Min/Max) : 46667/46667/45333/46667
Modulation/Protocol/Compression : V.90/LAPM/V.42bis
TX Symbol rate : 3200
Signal Level (TX/Power Drop), -dB : 10/0
RX Signal Level (Last/Min/Max), -dB : 14/14/14
Band Edge Lower/Upper, Hz : 150/3825
Round trip delay, ms : 3.500
EQM Value (Last/Min/Max/Negative) : 24/16/73/0
EQM Samples Running Sum : 00BF
EQM Last 10 Readings : 25 24 25 24 24 29 26 28 28 24
SNR Ratio (Last/Min/Max), dB : 48/48/48
TX Non-linear Encoding : OFF
TX Precoding : OFF
TX/RX Constellation Shaping : OFF/OFF
TX Trellis Encoding : 16 state
TX Pre-emphasis : 3
TX/RX state (Max TX/RX, Last TX/RX) : 87H/83H, 65H/87H
Dual PCM/120 Hz detection : No/No
Energy at 3750Hz/Average Energy : 2528/533
RBS Pattern/Alternating RBS Pattern : 00/NA
V.90 Digital Pad/A-law/HighPowerSrv : 0dB/No/No
Retrains (Issued/Granted/Fast) : 0/0/5
Renegs (Issued/Granted) : 2/0
Retrans per frame/Frames rejected : 1/14
Last Retrain/Reneg reason : Retrain/rate reneg successful
Disconnect reason : LOCAL REQUEST
Remote Manufacturer/Licensee Code : Conexant/Conexant
Remote Manufacturer's Product Caps : K56Flex, V.90
Remote V.8bis caps (type) : Digital (Server)
Remote V.8bis caps (K56Flex mode) : K56Flex prototype mode not
supported
Remote V.8bis caps (K56Flex version): 1.1
Remote K56Flex RAM version supported: 70
Remote Coding used/forced by server : A-law/Yes
Remote controller version number : 0
Remote supports symbol rate (1,2,5) : 2743:ON 2800:ON 3429:ON
3429-TX:ON
Remote supports symbol rate (3,4) : 3000-L:ON 3000-H:ON 3200-L:ON
3200-H:ON
Remote power drop support : ON
Remote max symbol rate difference : 0 steps
Remote is a CME modem : No
Remote supports V.34bis : Yes
Remote frequency source : Internal
Remote is ITU/K56Flex neg/High IMD : Yes/Yes/No
V.8 bis CRe detected/early : Yes/Yes
================================================================


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.

 

[WbSearch]

Thanks for all the replies. I intend to buy a modem this week to try it. I
get disconnected after about 20 seconds, almost consistently, only after
loading the latest NAV virus definitions. Doubt that is the cause, but I will
rollback the definition date and retry.
PC has been working fine for over 3 years. OS is Me, dell Dimension with an
Aztec MDP-3880-W(U) modem.

 

[WbSearch]

Sorry for the 2nd post, but I forgot to add that I get logged off even during
activity like going to the NAV liveupdate site.

 

[Tim Kettring]

"Alan Harriman" <vtech@usol.com> wrote in message
news:1f7470plvpgjk9mkjah141pbenhb4knj3h@4ax.com...

On 06 Apr 2004 01:48:39 GMT, wbsearch@aol.com (WbSearch) wrote:

Beginning yesterday, my pc fails to remain connected to my ISP. I have
uninstalled/reinstalled the ISP software (per their recommendation),
updated
modem drivers, physically removed/installed the modem, etc. Is there a
way for
me to test the modem other than the "modem test" built into the ME
software?
Everything passes. I'm still a little suspicious of the ISP, but my
other XP
pc works fine.
Thanks in adance.

Does AOL have an automatic disconnect after a certain amount of
inactivity?
Also, be sure to check for viruses, spyware, dialers, etc.

Alan Harriman

I had Walmart Dis-connect . It has an auto connect constantly . Many days ,
I would get disconnected every 2 minuits or less . I would not take their
service for free . It is far too aggrivating .