G
Grant Taylor
Guest
On 10/24/20 4:36 PM, Don Y wrote:
> How do all IVR systems \"recognize voices\" -- voice recognition!
Be mindful that \"Interactive Voice Response\" can mean multiple different
things.
I\'ve used IVRs that are simply \"interactive\" as in they \"respond\" to key
presses with a \"voice\" recording. Or \"interactively (a recorded) voice
responds (to your key presses)\".
I\'ve also used IVRs that actually apply voice recognition and try to
suss out words / phrases. I find these to be extremely annoying, if not
actually irritating.
--
Grant. . . .
unix || die
> How do all IVR systems \"recognize voices\" -- voice recognition!
Be mindful that \"Interactive Voice Response\" can mean multiple different
things.
I\'ve used IVRs that are simply \"interactive\" as in they \"respond\" to key
presses with a \"voice\" recording. Or \"interactively (a recorded) voice
responds (to your key presses)\".
I\'ve also used IVRs that actually apply voice recognition and try to
suss out words / phrases. I find these to be extremely annoying, if not
actually irritating.
--
Grant. . . .
unix || die