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Incstel
Guest
Incstel
Inter National Computer Systems Technology Enabled Link
incstel@gmail.com
@ Incstel we have fine-tuned the science of viewing innovation though
the lens of practicality to design unique solutions for end customers.
Applied Innovation is the ability to infuse newer ideas and newer ways
of doing things into all parts of the organization, and improve
business outcomes, often without major disruptive change. It is a 360-
degree business approach covering process, delivery, business and
technology Innovations that help Incstel to work collaboratively with
clients for cost take-outs, speed to market and new business
opportunities. This approach is backed by a 25-year heritage in
providing domain-intensive technology solutions and a solid delivery
backbone with industry leading credentials and certifications.
Incstel
complete range of IT Services addresses the needs of both technology
and business requirements to help organizations leverage leading-edge
technologies for business improvement.
IT Services
charge of the IT needs of the entire enterprise. The gamut of services
extends from Enterprise Application Services (CRM, ERP, e-Procurement
and SCM), to e-Business solutions. Wipros enterprise solutions have
served and continue to serve clients from a range of industries
including Energy and Utilities, Finance, Telecom, and Media and
Entertainment.
A Cycle of Define, Perform, Review and Refine
The client is the worlds third largest water company, and provides
clean and waste water services to over 69 million customers around the
world. The client had embarked on a journey to streamline their IS
operations to ensure better service delivery, improved customer
relationship and closer links with business. They also wanted to move
to a thin layer of IS. This was a challenge considering that the
client consists mostly of bespoke applications using a wide spectrum
of technologies and functional areas that cover all the business
functionality of a typical water utility. Through a series of
strategic initiatives over a two year period, GlobeTech Network made
the client realize significant cost savings as well as remarkably
improve the quality of the application estate. This was done by
following a cycle of define, perform, review and refine, for each of
the functions that Incstel was entrusted with. GlobeTech Network
devised and implemented a strategy for cost savings by leveraging on
its Global Sourcing model. The savings in the application support
budget was also enabled through a system of forecasting and reviewing
service requirements with partners and third party vendors.
BPO is uniquely positioned to service customer requirements by
leveraging its tenets of quality and innovation, the best people
talent, self sustaining process framework and domain knowledge. We
offer customized service offerings; translating into the most flexible
and cost effective services of the highest quality for our customers.
In 2002, globetech network took a quantum jump in the BPO services by
acquiring the then Spectramind.
Incstel
BPO is about delivering long-term benefits & measurable value to our
customers through:
Business process re-engineering
Integrating technology with BPO
Knowledge services
Inter National Computer Systems Technology Enabled Link
incstel@gmail.com
@ Incstel we have fine-tuned the science of viewing innovation though
the lens of practicality to design unique solutions for end customers.
Applied Innovation is the ability to infuse newer ideas and newer ways
of doing things into all parts of the organization, and improve
business outcomes, often without major disruptive change. It is a 360-
degree business approach covering process, delivery, business and
technology Innovations that help Incstel to work collaboratively with
clients for cost take-outs, speed to market and new business
opportunities. This approach is backed by a 25-year heritage in
providing domain-intensive technology solutions and a solid delivery
backbone with industry leading credentials and certifications.
Incstel
complete range of IT Services addresses the needs of both technology
and business requirements to help organizations leverage leading-edge
technologies for business improvement.
IT Services
charge of the IT needs of the entire enterprise. The gamut of services
extends from Enterprise Application Services (CRM, ERP, e-Procurement
and SCM), to e-Business solutions. Wipros enterprise solutions have
served and continue to serve clients from a range of industries
including Energy and Utilities, Finance, Telecom, and Media and
Entertainment.
A Cycle of Define, Perform, Review and Refine
The client is the worlds third largest water company, and provides
clean and waste water services to over 69 million customers around the
world. The client had embarked on a journey to streamline their IS
operations to ensure better service delivery, improved customer
relationship and closer links with business. They also wanted to move
to a thin layer of IS. This was a challenge considering that the
client consists mostly of bespoke applications using a wide spectrum
of technologies and functional areas that cover all the business
functionality of a typical water utility. Through a series of
strategic initiatives over a two year period, GlobeTech Network made
the client realize significant cost savings as well as remarkably
improve the quality of the application estate. This was done by
following a cycle of define, perform, review and refine, for each of
the functions that Incstel was entrusted with. GlobeTech Network
devised and implemented a strategy for cost savings by leveraging on
its Global Sourcing model. The savings in the application support
budget was also enabled through a system of forecasting and reviewing
service requirements with partners and third party vendors.
BPO is uniquely positioned to service customer requirements by
leveraging its tenets of quality and innovation, the best people
talent, self sustaining process framework and domain knowledge. We
offer customized service offerings; translating into the most flexible
and cost effective services of the highest quality for our customers.
In 2002, globetech network took a quantum jump in the BPO services by
acquiring the then Spectramind.
Incstel
BPO is about delivering long-term benefits & measurable value to our
customers through:
Business process re-engineering
Integrating technology with BPO
Knowledge services