HP Deskjet 990Cxi prints `in white!'

M

Merciadri Luca

Guest
Hi,

I've got an old Hp Deskjet 990Cxi which suddenly decided to print
nothing. When I send a document to the printer, it behaves as before
(paper is taken, cartridges move, etc.), but the resulting page is
still as white as it was before printing.

The problem does not come from the computer, because I tried several
things. Among them,
* Printing test: holding the resume button for more than 4 secs. makes
it print, but the page is still white;
* Technical test: having the power button hold, and then pressing 4
times the resume button. A page seems to be printed (same behaviour),
but, just as before, nothing is printed, despite cartridges'
movements, etc.

Any idea? I need to make it work.

Thanks.
 
"Merciadri Luca" <merciadriluca@gmail.com> wrote in message
news:ac17bdf4-8eaa-40ca-93f0-fb7831a63254@q26g2000vbn.googlegroups.com...
Hi,

I've got an old Hp Deskjet 990Cxi which suddenly decided to print
nothing. When I send a document to the printer, it behaves as before
(paper is taken, cartridges move, etc.), but the resulting page is
still as white as it was before printing.

The problem does not come from the computer, because I tried several
things. Among them,
* Printing test: holding the resume button for more than 4 secs. makes
it print, but the page is still white;
* Technical test: having the power button hold, and then pressing 4
times the resume button. A page seems to be printed (same behaviour),
but, just as before, nothing is printed, despite cartridges'
movements, etc.

Any idea? I need to make it work.
Click to expand...
You can't print in white. Replace your catridge. After a while either you'll
run out of ink or the ink head will dry up.
 
On Fri, 10 Sep 2010 12:18:35 -0700 (PDT), Merciadri Luca
<merciadriluca@gmail.com> wrote:

On Sep 10, 8:17 pm, JeffM <jef...@email.com> wrote:
Merciadri Luca wrote:
the resulting page is still as white as it was before printing.

Sounds like it is out of ink and the ink level sensing is kaput.

Question about computer peripherals
belong in the group with that device in its name.
For printers, that'shttp://groups.google.com/group/comp.periphs.printers/topics

But cartridges are brand new. -> out of ink is impossible.

I don't want to print white. I just say that it looks just as if it
was printing white: nothing appears, despite cartridges' moves on the
sheet.
Click to expand...
---
Did you remove the protective tape from the printhead?

---
JF
 
On Sep 10, 8:17 pm, JeffM <jef...@email.com> wrote:
Merciadri Luca wrote:
the resulting page is still as white as it was before printing.

Sounds like it is out of ink and the ink level sensing is kaput.

Question about computer peripherals
belong in the group with that device in its name.
For printers, that'shttp://groups.google.com/group/comp.periphs.printers/topics
Click to expand...
But cartridges are brand new. -> out of ink is impossible.

I don't want to print white. I just say that it looks just as if it
was printing white: nothing appears, despite cartridges' moves on the
sheet.
 
"Merciadri Luca" <merciadriluca@gmail.com> wrote in message
news:ac17bdf4-8eaa-40ca-93f0-fb7831a63254@q26g2000vbn.googlegroups.com...
Hi,

I've got an old Hp Deskjet 990Cxi which suddenly decided to print
nothing. When I send a document to the printer, it behaves as before
(paper is taken, cartridges move, etc.), but the resulting page is
still as white as it was before printing.

The problem does not come from the computer, because I tried several
things. Among them,
* Printing test: holding the resume button for more than 4 secs. makes
it print, but the page is still white;
* Technical test: having the power button hold, and then pressing 4
times the resume button. A page seems to be printed (same behaviour),
but, just as before, nothing is printed, despite cartridges'
movements, etc.

Any idea? I need to make it work.
Click to expand...
This is almost always the case when it is out of ink or the ink head is dry.
Try soking the ink head in alchohol and warm water. Generally when I have a
dry ink head I let the facet water run on the ink heat at hot.

If you can't print a test page from the printer itself then it is something
to do with the printer. If it's just windows then it is a setting in
windows.

Try to reset the printer. Possibly you have changed the contrast settings or
something.

Just because the thing looks like it's printing doesn't mean ink is actually
coming out. If you were out of ink it would do exactly that unless it would
not print because of low ink.

Search google for similar problems. Could be an issue with your computer. HP
is notorious for screwing their customers.
 
On Sep 10, 9:45 pm, John Fields <jfie...@austininstruments.com> wrote:
On Fri, 10 Sep 2010 12:18:35 -0700 (PDT), Merciadri Luca



merciadril...@gmail.com> wrote:
On Sep 10, 8:17 pm, JeffM <jef...@email.com> wrote:
Merciadri Luca wrote:
the resulting page is still as white as it was before printing.

Sounds like it is out of ink and the ink level sensing is kaput.

Question about computer peripherals
belong in the group with that device in its name.
For printers, that'shttp://groups.google.com/group/comp.periphs.printers/topics

But cartridges are brand new. -> out of ink is impossible.

I don't want to print white. I just say that it looks just as if it
was printing white: nothing appears, despite cartridges' moves on the
sheet.

---
Did you remove the protective tape from the printhead?
Click to expand...
Yes. @Michael: you're right, but the other group is so polluted by
spam that I don't think it worths it.
 
On Sat, 11 Sep 2010 02:09:15 -0700 (PDT), Merciadri Luca
<merciadriluca@gmail.com> wrote:

On Sep 10, 9:45 pm, John Fields <jfie...@austininstruments.com> wrote:
On Fri, 10 Sep 2010 12:18:35 -0700 (PDT), Merciadri Luca



merciadril...@gmail.com> wrote:
On Sep 10, 8:17 pm, JeffM <jef...@email.com> wrote:
Merciadri Luca wrote:
the resulting page is still as white as it was before printing.

Sounds like it is out of ink and the ink level sensing is kaput.

Question about computer peripherals
belong in the group with that device in its name.
For printers, that'shttp://groups.google.com/group/comp.periphs.printers/topics

But cartridges are brand new. -> out of ink is impossible.

I don't want to print white. I just say that it looks just as if it
was printing white: nothing appears, despite cartridges' moves on the
sheet.

---
Did you remove the protective tape from the printhead?

Yes. @Michael: you're right, but the other group is so polluted by
spam that I don't think it worths it.
Click to expand...
If you don't like spam, get rid of Google and get a real news service. If you
like Google, you like spam. Simple.
 
On Sep 11, 11:15 am, "Jeff Johnson" <Jeff_John...@Hotmail.com> wrote:
"Merciadri Luca" <merciadril...@gmail.com> wrote in message

news:ac17bdf4-8eaa-40ca-93f0-fb7831a63254@q26g2000vbn.googlegroups.com...



Hi,

I've got an old Hp Deskjet 990Cxi which suddenly decided to print
nothing. When I send a document to the printer, it behaves as before
(paper is taken, cartridges move, etc.), but the resulting page is
still as white as it was before printing.

The problem does not come from the computer, because I tried several
things. Among them,
* Printing test: holding the resume button for more than 4 secs. makes
it print, but the page is still white;
* Technical test: having the power button hold, and then pressing 4
times the resume button. A page seems to be printed (same behaviour),
but, just as before, nothing is printed, despite cartridges'
movements, etc.

Any idea? I need to make it work.

This is almost always the case when it is out of ink or the ink head is dry.
Try soking the ink head in alchohol and warm water. Generally when I have a
dry ink head I let the facet water run on the ink heat at hot.

If you can't print a test page from the printer itself then it is something
to do with the printer. If it's just windows then it is a setting in
windows.

Try to reset the printer. Possibly you have changed the contrast settings or
something.

Just because the thing looks like it's printing doesn't mean ink is actually
coming out. If you were out of ink it would do exactly that unless it would
not print because of low ink.

Search google for similar problems. Could be an issue with your computer. HP
is notorious for screwing their customers.
Click to expand...
Thanks for the alcohol trick. It worked!
 
You must log in or register to reply here.

Welcome to EDABoard.com

Sponsor

Back
Top