Help with Warranty Clock Warning on RCA TV

N

Nad

Guest
Hello Everyone;


I have a RCA Entertainment Series TV. Recently I have started getting
this Message on the TV screen saying


Warranty Clock
some date and hours

It asks to press the MENU button to remove this message. when this
happens the sound turns off and it does not matter how much I press
the volume(up) the volume would not increase. the picture also gets
faded.


I will appriciate if someone can tell me why the TV is doing this and
how to resolve it.

One more thing there is only one external device attached to the TV
and its the antenna.



Help is appriciated.


Nad
 
Subject: Help with Warranty Clock Warning on RCA TV
From: nadeem_far@yahoo.com (Nad)
Date: 8/8/03 11:10 PM Eastern Daylight Time
Message-id: <27e7df07.0308081910.403426f4@posting.google.com

Hello Everyone;


I have a RCA Entertainment Series TV. Recently I have started getting
this Message on the TV screen saying
Warranty Clock
some date and hours
It asks to press the MENU button to remove this message. when this
happens the sound turns off and it does not matter how much I press
the volume(up) the volume would not increase. the picture also gets
faded.
Click to expand...
That doesn't sound like a normal function, although without a model number I
couldn't tell you. Try unplugging the TV for an hour, and try again. It might
also need eeprom intervention with the Chipper Check interface and a PC.


John Del
Wolcott, CT

"Nothing is so opportune for tyrants as a people tired of its liberty."
Alan Keyes

(remove S for email reply)
 
Hi John;

Here is the Model No: F36648.

The Message that I get is

Warranty Clock

Hours: 8499 (This no. keeps decresing)

Date: 09/03/00


All the menu options also stop working.

An idea why this thing is happening. you help is really appriciated.


Nad


ohger1s@aol.com (John Del) wrote in message news:<20030809204003.18197.00001200@mb-m15.aol.com>...
Subject: Help with Warranty Clock Warning on RCA TV
From: nadeem_far@yahoo.com (Nad)
Date: 8/8/03 11:10 PM Eastern Daylight Time
Message-id: <27e7df07.0308081910.403426f4@posting.google.com

Hello Everyone;


I have a RCA Entertainment Series TV. Recently I have started getting
this Message on the TV screen saying
Warranty Clock
some date and hours
It asks to press the MENU button to remove this message. when this
happens the sound turns off and it does not matter how much I press
the volume(up) the volume would not increase. the picture also gets
faded.

That doesn't sound like a normal function, although without a model number I
couldn't tell you. Try unplugging the TV for an hour, and try again. It might
also need eeprom intervention with the Chipper Check interface and a PC.


John Del
Wolcott, CT

"Nothing is so opportune for tyrants as a people tired of its liberty."
Alan Keyes

(remove S for email reply)
Click to expand...
 
John;

I downloaded the chipper check software. can you help me in resetting
the eprom?

I am confused on why would a company put such foolish thing inside
consumer goods like these tvs. will I have to take it to a service
center every couple of years??


thanks for your help John in this respect.

Nad

ohger1s@aol.com (John Del) wrote in message news:<20030810142852.18669.00001114@mb-m18.aol.com>...
Subject: Re: Help with Warranty Clock Warning on RCA TV
From: nadeem_far@yahoo.com (Nad)
Date: 8/10/03 11:03 AM Eastern Daylight Time
Message-id: <27e7df07.0308100703.1570b1e4@posting.google.com

Hi John;
Here is the Model No: F36648.
The Message that I get is
Warranty Clock
Hours: 8499 (This no. keeps decresing)
Date: 09/03/00

All the menu options also stop working.
An idea why this thing is happening. you help is really appriciated.


Your model number doesn't come up on my home computer, but I haven't updated it
in a couple of months.

Most Thomson TVs have a warranty clock, but it shouldn't pop up as you
described. If you've unplugged the TV to reset it and it hasn't, you will need
to take it to a Thomson service center. It might need it's eeprom
reinitialized through the proper interface and software, or it's eeprom and\or
uPc replaced. Again, try unplugging for a bit.

John Del
Wolcott, CT

"Nothing is so opportune for tyrants as a people tired of its liberty."
Alan Keyes

(remove S for email reply)
Click to expand...
 
Subject: Re: Help with Warranty Clock Warning on RCA TV
From: nadeem_far@yahoo.com (Nad)
Date: 8/11/03 4:04 PM Eastern Daylight Time
Message-id: <27e7df07.0308111204.6d75453d@posting.google.com

John;

I downloaded the chipper check software. can you help me in resetting
the eprom?

I am confused on why would a company put such foolish thing inside
consumer goods like these tvs. will I have to take it to a service
center every couple of years??
Click to expand...
In addition to the software, you'll also need the interface box and adapters.
I believe they are now available from Sencore. You'll also see them on ebay
occasionally.

The warranty clock is not there to generate problems. It's there for
engineering and QC purposes, although I can see situations where a TV that is
supposed to be a month old, but shows 2500 hours might be denied warranty
service. I am a service center, but have never seen the warranty clock used to
deny a claim.

Good luck.
 
Thanks John for your help.



Nad
ohger1s@aol.com (John Del) wrote in message news:<20030811194535.18267.00001207@mb-m15.aol.com>...
Subject: Re: Help with Warranty Clock Warning on RCA TV
From: nadeem_far@yahoo.com (Nad)
Date: 8/11/03 4:04 PM Eastern Daylight Time
Message-id: <27e7df07.0308111204.6d75453d@posting.google.com

John;

I downloaded the chipper check software. can you help me in resetting
the eprom?

I am confused on why would a company put such foolish thing inside
consumer goods like these tvs. will I have to take it to a service
center every couple of years??

In addition to the software, you'll also need the interface box and adapters.
I believe they are now available from Sencore. You'll also see them on ebay
occasionally.

The warranty clock is not there to generate problems. It's there for
engineering and QC purposes, although I can see situations where a TV that is
supposed to be a month old, but shows 2500 hours might be denied warranty
service. I am a service center, but have never seen the warranty clock used to
deny a claim.

Good luck.
Click to expand...
 
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