"Grey Area" faultfinding

M

martin griffith

Guest
Think this post should be subtitled
"How to google"

Simple problem
every few day or so my ADSL dies on the computer. Switch off the
external modem, reboot the PC (on XP).
Ita all gets going again,
How the hell do I tell Mr Google what the problem is, ADSL/or PC or
windoze, which log file, if any.Yawn

Select/ask a newsgroup, fine, but which one?

Information overload...... but no info

What do you do if you don't have an IT(munsters) dept?

martin

"An eye for an eye makes the whole world blind"
Gandhi
 
"martin griffith" <martingriffithX@Xyahoo.co.uk> wrote in message
news:rhf931teml5lhg2287ukvr7tb7kb72gpf7@4ax.com...
Think this post should be subtitled
"How to google"

Simple problem
every few day or so my ADSL dies on the computer. Switch off the
external modem, reboot the PC (on XP).
Ita all gets going again,
How the hell do I tell Mr Google what the problem is, ADSL/or PC or
windoze, which log file, if any.Yawn

Select/ask a newsgroup, fine, but which one?

Information overload...... but no info

What do you do if you don't have an IT(munsters) dept?

martin

"An eye for an eye makes the whole world blind"
Gandhi
Click to expand...
Try another ADSL modem if you can, or swap onto someone else's line for a
while if possible. Check by substitution as much as possible (one at a time)
until the problem stops. A pain, yes, but about the only way to do it.

Incidentally, does your DSL link light stay up, in which case the session
has been lost, or does it actually go out (DSL gets lost)?

Cheers.

Ken
 
On Mon, 14 Mar 2005 11:48:50 +1300, in sci.electronics.design "Ken
Taylor" <ken123@xtra.co.nz> wrote:

"martin griffith" <martingriffithX@Xyahoo.co.uk> wrote in message
news:rhf931teml5lhg2287ukvr7tb7kb72gpf7@4ax.com...
Think this post should be subtitled
"How to google"

Simple problem
every few day or so my ADSL dies on the computer. Switch off the
external modem, reboot the PC (on XP).
Ita all gets going again,
How the hell do I tell Mr Google what the problem is, ADSL/or PC or
windoze, which log file, if any.Yawn

Select/ask a newsgroup, fine, but which one?

Information overload...... but no info

What do you do if you don't have an IT(munsters) dept?

martin

"An eye for an eye makes the whole world blind"
Gandhi

Try another ADSL modem if you can, or swap onto someone else's line for a
while if possible. Check by substitution as much as possible (one at a time)
until the problem stops. A pain, yes, but about the only way to do it.

Incidentally, does your DSL link light stay up, in which case the session
has been lost, or does it actually go out (DSL gets lost)?

Cheers.

Ken

wow that was quick, less than 5 min since I posted
Click to expand...
Dont have a spare modem, think its out of production now. I'd probably
have to load new s/w, that would confuse the situation even more.

ADSL light stays on.
I'm not particularly worried about the problem, its just one of those
things that bugs me


martin

"An eye for an eye makes the whole world blind"
Gandhi
 
martin griffith wrote:

wow that was quick, less than 5 min since I posted
Dont have a spare modem, think its out of production now. I'd
probably
have to load new s/w, that would confuse the situation even more.
Click to expand...
If you're using PPPoE software on your computer, like WinPoET, that
would be my first point of suspicion. If you have a router handy that
can do the PPPoE, try using that instead (and have your computer just
get an address from the router via DHCP; uninstall WinPoET).
 
On 13 Mar 2005 14:59:39 -0800, in sci.electronics.design
larwe@larwe.com wrote:

martin griffith wrote:

wow that was quick, less than 5 min since I posted
Dont have a spare modem, think its out of production now. I'd
probably
have to load new s/w, that would confuse the situation even more.

If you're using PPPoE software on your computer, like WinPoET, that
would be my first point of suspicion. If you have a router handy that
can do the PPPoE, try using that instead (and have your computer just
get an address from the router via DHCP; uninstall WinPoET).
Click to expand...
I'm tolerably good at un fucking up windows, but networking is one of
my weak points. I think I''ll move the modem to another PC if it gets
serious.
It's a bog standard install, with modem s/w provided by
Spain'sTelefonica, somewhat dubious documentaion and really bad
interface ( and my technical Spanish isnt that good)

It was really a post about how difficult it is to get google to
solve/search complex problems. To get the hang of PPoE etc. How long
would it take me, a day, 2, a week. I could be windsurfing instead!


martin

"An eye for an eye makes the whole world blind"
Gandhi
 
"martin griffith" <martingriffithX@Xyahoo.co.uk> wrote in message
news:d0i931dinphfr214em0n15m1om5qeav0du@4ax.com...
On 13 Mar 2005 14:59:39 -0800, in sci.electronics.design
larwe@larwe.com wrote:


martin griffith wrote:

wow that was quick, less than 5 min since I posted
Dont have a spare modem, think its out of production now. I'd
probably
have to load new s/w, that would confuse the situation even more.

If you're using PPPoE software on your computer, like WinPoET, that
would be my first point of suspicion. If you have a router handy that
can do the PPPoE, try using that instead (and have your computer just
get an address from the router via DHCP; uninstall WinPoET).

I'm tolerably good at un fucking up windows, but networking is one of
my weak points. I think I''ll move the modem to another PC if it gets
serious.
It's a bog standard install, with modem s/w provided by
Spain'sTelefonica, somewhat dubious documentaion and really bad
interface ( and my technical Spanish isnt that good)

It was really a post about how difficult it is to get google to
solve/search complex problems. To get the hang of PPoE etc. How long
would it take me, a day, 2, a week. I could be windsurfing instead!


martin

"An eye for an eye makes the whole world blind"
Gandhi
Click to expand...
If the choice is windsurfing or spending (days?) learning enough to realise
all you have to do is reset the modem every so often, it seems like a
null-choice program. :)

BTW, it doesn't need to be the same sort of modem (though that may help
narrow it down to a possible legacy issue). Googling is great for specifics,
but things like this just have to be worked through by a logical process.
Best of British (or Spanish)!

Cheers.

Ken
 
Hello Martin,

ADSL light stays on.
Click to expand...
This means the modem doesn't loose sync, which is good. The PPPoE that
Lewin mentioned can be a pain. Basically the ISP can "over-subscribe"
which can lead to situations where they have more users connected than
they have IP addresses. One solution to this problem is to start
shedding users. Pretty much like an overbooked flight less the vouchers.
Those whose connection has been deemed idle for a certain amount of time
will probably be the first, I guess.

I had the same problem and this fixed it: I bought a good router with HW
firewall. This does all the modem communications and the PC doesn't have
to worry about it anymore. Then I set that router to "keep alive" where
I believe it pings the web every so many minutes to avoid being
considered "idle". Now the only outages I have is where the actual DSL
signal goes into the weeds and the sync light dims out. That doesn't
happen often though.

If you really don't want a router maybe your PC software has a "keep
alive" feature. This is from distant memory: Before the router I used
Enternet and it had that feature but it wasn't turned on as a default.
When I turned it on it still didn't prevent dropped connections as good
as the router does but it did improve it somewhat. I did bug the ISP a
lot in those days because they had marketed their DSL as "always on".

Regards, Joerg

http://www.analogconsultants.com
 
Think this post should be subtitled "How to google"
every few day or so my ADSL dies on the computer.
How the hell do I tell Mr Google what the problem is
Select/ask a newsgroup, fine, but which one?
martin griffith

ADSL light stays on.
martin griffith
Click to expand...

Google Groups 101

You could start at the index page with your symptom:
http://groups-beta.google.com/groups?q=ADSL-light-stays-on

Most relevant groups appear to be:
uk.telecom.broadband
comp.dcom.xdsl
 
"martin griffith" <martingriffithX@Xyahoo.co.uk> wrote in message
news:rhf931teml5lhg2287ukvr7tb7kb72gpf7@4ax.com...
Think this post should be subtitled
"How to google"

Simple problem
every few day or so my ADSL dies on the computer. Switch off the
external modem, reboot the PC (on XP).
Ita all gets going again,
How the hell do I tell Mr Google what the problem is, ADSL/or PC or
windoze, which log file, if any.Yawn

Select/ask a newsgroup, fine, but which one?

Information overload...... but no info

What do you do if you don't have an IT(munsters) dept?

martin

"An eye for an eye makes the whole world blind"
Gandhi
Click to expand...
Hi Martin:

I had good luck posting an ADSL question on the appropriate
board at http://www.adslguide.org.uk

Regards
Ian
 
You must log in or register to reply here.

Welcome to EDABoard.com

Sponsor

Back
Top