DSL Problem

[sonyavdz]

I own a business and have my home and business on the same property.
Previously I have had the Dsl from my business (which is on the front o
the property)tied to my home by crossing wires from hook up box by busines
and running them back to my home using telephone companies existin
telephone lines. Therefore, when the business phone rings, it also ring
at my house, and to get internet at home I have two separate modems set o
timers so when business is closed, my home modem automatically turns on.

I have had no problems with this until recently the telephone company di
an update to upgrade our dsl speeds. When that happened we lost phon
service at the business which resulted in a service call. After the
repaired it the technician warned me that if I started experiencing slo
dsl speeds to call their office because our equipment may be outdated.
know that they realized we were crossing the business lines into our house
After that of course I had really slow dsl speeds. It would work but the
not work and it would go out every couple minutes. I tried fixing i
myself and realized that once I unhooked lines going to my house th
internet worked fine. They came out and "fixed" it by cutting the phone
wires that were crossed to my home.

I've since hooked it back up and everytime I do I have the same problem.
Is it possible that they have scrambled the wires somehow? The phone work
fine it is just when I am using dsl service. As soon as I unhook hous
lines all goes back to normal.

Could this be a polarity issue? I am looking for some help here and a
trying to avoid having to pay to have hook up at my home. I am willing t
try a new pair going to my house however I don't want to waste my time an
am hoping some of you may know what they did and how I can get around it.
Any suggestions would be much appreciated.

Thanks



---------------------------------------
Posted through http://www.Electronics-Related.com

 

[whit3rd]

On Nov 24, 7:44 am, "sonyavdz" <sonya@n_o_s_p_a_m.altelco.net> wrote:

I own a business and have my home and business on the same property.
Previously I have had the Dsl from my business (which is on the front of
the property)tied to my home by crossing wires from hook up box by business
and running them back to my home

You have created a transmission line stub, and are switching it in and
out of the circuit, causing reception problems. Instead of rerouting
the phone wiring, consider putting a WiFi router on a single, working
network port, and using the wireless connection to your house.
If you also want the voice service at the house, use one of those
DSL filters to eliminate the DSL signal from that tap.

 

Sounds like a lack of DSL filters in the proper places.

Line > DSL modem
Line > phone filter > phones

If you connect an unfiltered phone across the line before the DSL
modem, it will slow or stop the DSL service.

You can have a house phone on the business line ONLY if you connect it
correctly - on the output of a DSL filter that connects to an office
phone.

Background: 33 years with AT&T, lots of experimenting with DSL at home
when it became available.

John


On Wed, 24 Nov 2010 09:44:50 -0600, "sonyavdz"
<sonya@n_o_s_p_a_m.altelco.net> wrote:

I own a business and have my home and business on the same property.
Previously I have had the Dsl from my business (which is on the front of
the property)tied to my home by crossing wires from hook up box by business
and running them back to my home using telephone companies existing
telephone lines. Therefore, when the business phone rings, it also rings
at my house, and to get internet at home I have two separate modems set on
timers so when business is closed, my home modem automatically turns on.

I have had no problems with this until recently the telephone company did
an update to upgrade our dsl speeds. When that happened we lost phone
service at the business which resulted in a service call. After they
repaired it the technician warned me that if I started experiencing slow
dsl speeds to call their office because our equipment may be outdated. I
know that they realized we were crossing the business lines into our house.
After that of course I had really slow dsl speeds. It would work but then
not work and it would go out every couple minutes. I tried fixing it
myself and realized that once I unhooked lines going to my house the
internet worked fine. They came out and "fixed" it by cutting the phones
wires that were crossed to my home.

I've since hooked it back up and everytime I do I have the same problem.
Is it possible that they have scrambled the wires somehow? The phone works
fine it is just when I am using dsl service. As soon as I unhook house
lines all goes back to normal.

Could this be a polarity issue? I am looking for some help here and am
trying to avoid having to pay to have hook up at my home. I am willing to
try a new pair going to my house however I don't want to waste my time and
am hoping some of you may know what they did and how I can get around it.
Any suggestions would be much appreciated.

Thanks



---------------------------------------
Posted through http://www.Electronics-Related.com

 

[Jasen Betts]

On 2010-11-24, sonyavdz <sonya@n_o_s_p_a_m.altelco.net> wrote:

I own a business and have my home and business on the same property.
Previously I have had the Dsl from my business (which is on the front of
the property)tied to my home by crossing wires from hook up box by business
and running them back to my home using telephone companies existing
telephone lines. Therefore, when the business phone rings, it also rings
at my house, and to get internet at home I have two separate modems set on
timers so when business is closed, my home modem automatically turns on.

neat

I have had no problems with this until recently the telephone company did
an update to upgrade our dsl speeds. When that happened we lost phone
service at the business which resulted in a service call. After they
repaired it the technician warned me that if I started experiencing slow
dsl speeds to call their office because our equipment may be outdated. I
know that they realized we were crossing the business lines into our house.
After that of course I had really slow dsl speeds. It would work but then
not work and it would go out every couple minutes. I tried fixing it
myself and realized that once I unhooked lines going to my house the
internet worked fine. They came out and "fixed" it by cutting the phones
wires that were crossed to my home.

I've since hooked it back up and everytime I do I have the same problem.
Is it possible that they have scrambled the wires somehow? The phone works
fine it is just when I am using dsl service. As soon as I unhook house
lines all goes back to normal.

to fix this you may need to run a relay from the same timer to disconnect
the house branch setup (or switch in a DSL filter) while the business DSL
is active.

switching to WIFI or using a long cat5 cable from your business DSL to
your are probably simpler options.

Could this be a polarity issue? I am looking for some help here and am
trying to avoid having to pay to have hook up at my home. I am willing to
try a new pair going to my house however I don't want to waste my time and
am hoping some of you may know what they did and how I can get around it.
Any suggestions would be much appreciated.

there could be a problem with the pair you are using,
you don't state it explicitly but I assume it's a cold pair (not connected
to anything but appliances (phone, modem) in your home and the business
phone circuit at the other end. (no connection to the phone network
other than that you made yourself)


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