C
Chuck
Guest
Ok, so after the awful burning up of the dimmer, it took several days
for the seller to finally agree to take the 3 I originally ordered back
(1 burned, 2 unused). Something to keep in mind. Take a look at seller
returns. If they don\'t say \"30 day free returns\" for their policy, look
for someone else! At least regarding items like this. This guy had
returns but seller pays shipping, which I adamantly refused. It took
several days of standing firm once I opened a case along with photos of
the insides of the burned dimmer with a final threat that I would get my
money back on the date eBay was allowed to \"step in.\" That date would
have been this coming Friday. The seller finally agreed. Looks like
he\'s Chinese because he must have asked multiple times if I wanted to
get it repaired or was I sure I didn\'t want a new one. NO, I want to
return them all for full refund and you pay shipping because they are
not as described and I consider them unsafe. After plugging in shipping
estimates today, I can see why he was so concerned. He sent them in a
cushioned bag, but not taking any chances in case he claims damaged upon
return, I was going to return them in a fairly large box... at a cost of
more than $50 US. Wow! Not sure what\'s happened and I guess I have
been out of selling for a while now, but never expected a rate like
that! So, I will reuse his bag, send insured, keep records and
screenshots of everything and he will pay it all. If not, I will have
all records for eBay if/when the time comes. All this because seller
didn\'t have \"free 30 day returns\". By the way, sending them back in his
bag will cost $16.90 insured.
I had a Chinese power supply arrive DOA a month ago. Seller had \"free
30 day returns.\" I started the return process and within a few hours
was the Paypal refund. Before the refund, I had received the link for
the shipping label. When sellers are refunding before you send back the
item, are you still supposed to send it back with the prepaid shipping
label, or not? Up to now, I have sent them back.
Just some info you may find useful... or not.
for the seller to finally agree to take the 3 I originally ordered back
(1 burned, 2 unused). Something to keep in mind. Take a look at seller
returns. If they don\'t say \"30 day free returns\" for their policy, look
for someone else! At least regarding items like this. This guy had
returns but seller pays shipping, which I adamantly refused. It took
several days of standing firm once I opened a case along with photos of
the insides of the burned dimmer with a final threat that I would get my
money back on the date eBay was allowed to \"step in.\" That date would
have been this coming Friday. The seller finally agreed. Looks like
he\'s Chinese because he must have asked multiple times if I wanted to
get it repaired or was I sure I didn\'t want a new one. NO, I want to
return them all for full refund and you pay shipping because they are
not as described and I consider them unsafe. After plugging in shipping
estimates today, I can see why he was so concerned. He sent them in a
cushioned bag, but not taking any chances in case he claims damaged upon
return, I was going to return them in a fairly large box... at a cost of
more than $50 US. Wow! Not sure what\'s happened and I guess I have
been out of selling for a while now, but never expected a rate like
that! So, I will reuse his bag, send insured, keep records and
screenshots of everything and he will pay it all. If not, I will have
all records for eBay if/when the time comes. All this because seller
didn\'t have \"free 30 day returns\". By the way, sending them back in his
bag will cost $16.90 insured.
I had a Chinese power supply arrive DOA a month ago. Seller had \"free
30 day returns.\" I started the return process and within a few hours
was the Paypal refund. Before the refund, I had received the link for
the shipping label. When sellers are refunding before you send back the
item, are you still supposed to send it back with the prepaid shipping
label, or not? Up to now, I have sent them back.
Just some info you may find useful... or not.