Digitor TV Service/Agent

J

Jackie

Guest
Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie
 
"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...
Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie

I thought DSE *were* the agent. In fact I had the idea it was badged for
Click to expand...
them. Anyway, it's cheap crap - why do you expect decent service for it?
(Didn't want to disappoint you regarding the slanging match!) :)

Ken
 
On Thu, 25 Sep 2003 02:59:59 GMT, Jackie <noreply@bigpond.com> wrote:

Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!
Click to expand...
Isn't Digitor DSE's general name for many of it's electronic
producs sourced from... who knows where?

The TV is probably a generic chassis just take it to your
local TV repair shop.

Mike Harding
 
Ken,

I realise Digitor is not the best brand to purchase, but the unit in
question is perfect for what it was purchased for regarding size etc. A
specific application, physical size limited, where only the Video input
is used.

I took it to joe-blow TV service shop and they said it was a faulty IC
and quoted $200 for replacement. I suspect they didn't want the job!

Jackie


Ken Taylor wrote:
"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...

Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie


I thought DSE *were* the agent. In fact I had the idea it was badged for
them. Anyway, it's cheap crap - why do you expect decent service for it?
(Didn't want to disappoint you regarding the slanging match!) :)

Ken
Click to expand...
 
"Jackie" <noreply@bigpond.com> wrote in message
news:3F726040.1060707@bigpond.com...
Ken,

I realise Digitor is not the best brand to purchase, but the unit in
question is perfect for what it was purchased for regarding size etc. A
specific application, physical size limited, where only the Video input
is used.

I took it to joe-blow TV service shop and they said it was a faulty IC
and quoted $200 for replacement. I suspect they didn't want the job!

Jackie


Ken Taylor wrote:
"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...

Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie


I thought DSE *were* the agent. In fact I had the idea it was badged for
them. Anyway, it's cheap crap - why do you expect decent service for it?
(Didn't want to disappoint you regarding the slanging match!) :)

Ken

Hey, you said you were ready for slanging! :) I hear what you say
Click to expand...
though - that's why there's a market for the lower end of goods. Did you try
another repairer? Did the guy say which IC was crook? I think you're right
about him not wanting the job, but who knows with odd-ball repair jobs.

Ken
 
Ken,

I contacted DSE head office complaining about the 8 weeks and was
informed the repair time of 8 weeks was 'out of line' - should be 3 weeks.

I am going to try another repairer first.

Jackie


Ken Taylor wrote:
"Jackie" <noreply@bigpond.com> wrote in message
news:3F726040.1060707@bigpond.com...

Ken,

I realise Digitor is not the best brand to purchase, but the unit in
question is perfect for what it was purchased for regarding size etc. A
specific application, physical size limited, where only the Video input
is used.

I took it to joe-blow TV service shop and they said it was a faulty IC
and quoted $200 for replacement. I suspect they didn't want the job!

Jackie


Ken Taylor wrote:

"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...


Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie


I thought DSE *were* the agent. In fact I had the idea it was badged for
them. Anyway, it's cheap crap - why do you expect decent service for it?
(Didn't want to disappoint you regarding the slanging match!) :)

Ken


Hey, you said you were ready for slanging! :) I hear what you say
though - that's why there's a market for the lower end of goods. Did you try
another repairer? Did the guy say which IC was crook? I think you're right
about him not wanting the job, but who knows with odd-ball repair jobs.

Ken
Click to expand...
 
Whereabouts are you??

Ken

"Jackie" <noreply@bigpond.com> wrote in message
news:3F728AEF.10609@bigpond.com...
Ken,

I contacted DSE head office complaining about the 8 weeks and was
informed the repair time of 8 weeks was 'out of line' - should be 3 weeks.

I am going to try another repairer first.

Jackie


Ken Taylor wrote:
"Jackie" <noreply@bigpond.com> wrote in message
news:3F726040.1060707@bigpond.com...

Ken,

I realise Digitor is not the best brand to purchase, but the unit in
question is perfect for what it was purchased for regarding size etc. A
specific application, physical size limited, where only the Video input
is used.

I took it to joe-blow TV service shop and they said it was a faulty IC
and quoted $200 for replacement. I suspect they didn't want the job!

Jackie


Ken Taylor wrote:

"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...


Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie


I thought DSE *were* the agent. In fact I had the idea it was badged
for
them. Anyway, it's cheap crap - why do you expect decent service for
it?
(Didn't want to disappoint you regarding the slanging match!) :)

Ken


Hey, you said you were ready for slanging! :) I hear what you say
though - that's why there's a market for the lower end of goods. Did you
try
another repairer? Did the guy say which IC was crook? I think you're
right
about him not wanting the job, but who knows with odd-ball repair jobs.

Ken
Click to expand...
 
Adelaide

Ken Taylor wrote:
Whereabouts are you??

Ken

"Jackie" <noreply@bigpond.com> wrote in message
news:3F728AEF.10609@bigpond.com...

Ken,

I contacted DSE head office complaining about the 8 weeks and was
informed the repair time of 8 weeks was 'out of line' - should be 3 weeks.

I am going to try another repairer first.

Jackie


Ken Taylor wrote:

"Jackie" <noreply@bigpond.com> wrote in message
news:3F726040.1060707@bigpond.com...


Ken,

I realise Digitor is not the best brand to purchase, but the unit in
question is perfect for what it was purchased for regarding size etc. A
specific application, physical size limited, where only the Video input
is used.

I took it to joe-blow TV service shop and they said it was a faulty IC
and quoted $200 for replacement. I suspect they didn't want the job!

Jackie


Ken Taylor wrote:


"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...



Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie


I thought DSE *were* the agent. In fact I had the idea it was badged

for

them. Anyway, it's cheap crap - why do you expect decent service for

it?

(Didn't want to disappoint you regarding the slanging match!) :)

Ken


Hey, you said you were ready for slanging! :) I hear what you say
though - that's why there's a market for the lower end of goods. Did you

try

another repairer? Did the guy say which IC was crook? I think you're

right

about him not wanting the job, but who knows with odd-ball repair jobs.

Ken
Click to expand...
 
"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...
Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!
Click to expand...


** Quality, Service, Price.

Pick any two.




................ Phil
 
Ah, no idea of one to use then. Best of luck.

Ken

"Jackie" <noreply@bigpond.com> wrote in message
news:3F7370A6.4040301@bigpond.com...
Adelaide

Ken Taylor wrote:
Whereabouts are you??

Ken

"Jackie" <noreply@bigpond.com> wrote in message
news:3F728AEF.10609@bigpond.com...

Ken,

I contacted DSE head office complaining about the 8 weeks and was
informed the repair time of 8 weeks was 'out of line' - should be 3
weeks.

I am going to try another repairer first.

Jackie


Ken Taylor wrote:

"Jackie" <noreply@bigpond.com> wrote in message
news:3F726040.1060707@bigpond.com...


Ken,

I realise Digitor is not the best brand to purchase, but the unit in
question is perfect for what it was purchased for regarding size etc.
A
specific application, physical size limited, where only the Video
input
is used.

I took it to joe-blow TV service shop and they said it was a faulty IC
and quoted $200 for replacement. I suspect they didn't want the job!

Jackie


Ken Taylor wrote:


"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...



Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney
for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie


I thought DSE *were* the agent. In fact I had the idea it was badged

for

them. Anyway, it's cheap crap - why do you expect decent service for

it?

(Didn't want to disappoint you regarding the slanging match!) :)

Ken


Hey, you said you were ready for slanging! :) I hear what you say
though - that's why there's a market for the lower end of goods. Did
you

try

another repairer? Did the guy say which IC was crook? I think you're

right

about him not wanting the job, but who knows with odd-ball repair jobs.

Ken
Click to expand...
 
** Quality, Service, Price.

Pick any two.
Click to expand...
Very similar to the motto I use when assessing new projects: "Good, Fast,
Cheap - pick any two"

;o)

Alf
alfkatz@remove.the.obvious.ieee.org




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Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.521 / Virus Database: 319 - Release Date: 24/09/2003
 
In article <3F725A48.3020805@bigpond.com>, noreply@bigpond.com says...
Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!
Click to expand...
People buy cheap stuff and expect Rolls Royce service? LOL
 
"Mainlander" <*@*.*> wrote in message
news:MPG.19e237c8d8354f97989d7c@news.paradise.net.nz...
In article <3F725A48.3020805@bigpond.com>, noreply@bigpond.com says...
Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

People buy cheap stuff and expect Rolls Royce service? LOL
Click to expand...


** Servicing a Roller is extraordinarily expensive.



.............. Phil
 
** Servicing a Roller is extraordinarily expensive.
Click to expand...
But they ware suits and ties at the service centre, the work shop is
completely invisible from the opulent reception area and they basically kiss
your ass and get the job done on time the first time.
 
"Bob the builder" <Bob@GF.com> .
** Servicing a Roller is extraordinarily expensive.

But they ware suits and ties at the service centre, the work shop is
completely invisible from the opulent reception area and they basically
kiss
your ass and get the job done on time the first time.
Click to expand...


** So you own a Roller ??

Or are you one of the ass kissers ?





......... Phil
 
"Bob the builder" <Bob@GF.com> wrote


But they ware suits and ties at the service centre, the work shop is
completely invisible from the opulent reception area and they basically
kiss
your ass and get the job done on time the first time.

*** Why would they want to kiss my donkey???
 
Brian Goldsmith <brian.goldsmith@nospamecho1.com.au> wrote in
message news:saSdb.128806$bo1.121417@news-server.bigpond.net.au...
Bob the builder <Bob@GF.com> wrote

But they ware suits and ties at the service centre, the work shop
is completely invisible from the opulent reception area and they
basically kiss your ass and get the job done on time the first time.

Why would they want to kiss my donkey???
Click to expand...
Your sheep are FAR too ugly and stupid poms are VERY fussy.
 
You get what you paid for.
Digitor is crap. (as well as many other Chinese brands).
Anyway, agent is Hills Telefix, but why do you have to go to them for
non-warranty repairs? They are SO EXPENSIVE! (I know, I do some work for
them).
Find a good local repair shop.

Rudolf




"Jackie" <noreply@bigpond.com> wrote in message
news:3F725A48.3020805@bigpond.com...
Can anyone give me a pointer to 'Digitor' brand TV Agent/Importer.

Digitor TV purchased from DSE and from Adelaide they are quoting a 8
week turnaround on service repairs. Unit has to be sent to Sydney for
non-warranty repairs!

What ever happened to customer service!!

This email will probably end up being a slinging match which I don't
mind as long as I end up locating the Agent.

Jackie
Click to expand...
 
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