Design Fault with Samsung Microwave

D

David L. Jones

Guest
Bought myself a Samsung TimeSaver 1000W Microwave, model MS123SCE
When I got it home and tried it, to my astonishment the microwave
turned ON when opening the door a certain way!
After a few tries it became clear that if the bottom safety catch on
the door is disengaged (when opening the door) before the top safety
catch, the microwave turnes on. Once the top safety catch operates,
the microwave turns off.
So if you pull on the door handle fast enough or on the upper half of
the handle, you wouldn't suspect a problem. But if you pull on the
lower half of the handle slowly, you can make the microwave switch on
and stay on. Even if the microwave is in it's supposed off mode.

Absolutely incredible. I can't see how it can be a fault with my unit,
as there should be no way a microwave can switch on by simply opening
the door. It must be a design fault.
Needless to say it's going back for a refund, and I'll try another one
in store to see if it has the same problem. Not that I'd get the same
model again.
I have informed Samsung via the website, but I don't really expect a
reply. Anyone got any better contacts at Samsung Aust that I can
report this to?

Be warned, don't touch this model!

Dave :)
---------------------------
(remove the "_" from my email address to reply)
 
"David L. Jones" <tronnort_@yahoo.com> wrote in message
news:401e24d5.10686182@News.CIS.DFN.DE...
Bought myself a Samsung TimeSaver 1000W Microwave, model MS123SCE
When I got it home and tried it, to my astonishment the microwave
turned ON when opening the door a certain way!
After a few tries it became clear that if the bottom safety catch on
the door is disengaged (when opening the door) before the top safety
catch, the microwave turnes on. Once the top safety catch operates,
the microwave turns off.
So if you pull on the door handle fast enough or on the upper half of
the handle, you wouldn't suspect a problem. But if you pull on the
lower half of the handle slowly, you can make the microwave switch on
and stay on. Even if the microwave is in it's supposed off mode.

Absolutely incredible. I can't see how it can be a fault with my unit,
as there should be no way a microwave can switch on by simply opening
the door. It must be a design fault.
Needless to say it's going back for a refund, and I'll try another one
in store to see if it has the same problem. Not that I'd get the same
model again.
I have informed Samsung via the website, but I don't really expect a
reply. Anyone got any better contacts at Samsung Aust that I can
report this to?

Be warned, don't touch this model!

Dave :)
---------------------------
(remove the "_" from my email address to reply)
Click to expand...
Pretty serious fault but are you sure the microwave is emitting rather than
the fan coming on ?? (common enough with door opening).


--
Regards ........ Rheilly Phoull
 
"Rheilly Phoull" <
....
Pretty serious fault but are you sure the microwave is emitting rather
than
the fan coming on ?? (common enough with door opening).
Click to expand...

** Easy to test - just put a cup of water in the oven and see if it
heats.




.......... Phil
 
"Phil Allison" <philallison@optusnet.com.au> wrote in message
news:401e40fd$0$28870$afc38c87@news.optusnet.com.au...
"Rheilly Phoull"
...

Pretty serious fault but are you sure the microwave is emitting rather
than
the fan coming on ?? (common enough with door opening).


** Easy to test - just put a cup of water in the oven and see if it
heats.




......... Phil
Click to expand...
Your right of course Phil but it sounds a bit gross initially eh ??


--
Regards ........ Rheilly Phoull
 
David L. Jones wrote...

Be warned, don't touch this model!
Click to expand...
Send your information to Choice magazine - this sort of design fault is
unacceptable!

--
Regards,
..
 
I have informed Samsung via the website, but I don't really expect a
reply. Anyone got any better contacts at Samsung Aust that I can
report this to?

Be warned, don't touch this model!

Dave :)
Click to expand...
Dave, just continue using the oven. It will be 100% safe. The combination of
door switches and the microprocessor will always ensure your safety. What
you observe is not at all unusual, and is made possible by the fact that the
door is flexing and allowing the switches to operate slightly out of
sequence.
From personal experience of a great many ovens and their foibles (well into
the 5 figures) I have never seen an oven that faulted in such a way as to
radiate when the door was open.


I did see one that had been "improved" by its owner. This unit was used in a
very busy snack bar. The proprietor had enough knowledge to defeat the door
and safety interlock switches. The timer gear mechanism had failed some time
before, so the oven ran continually. Door open or closed, it ran. This was a
time saver of a sort, as long as he remembered he had put food inside. He
told me that the food didn't burn so easily if the door was part open.!!!
The oven was a fairly chunky older model and had sufficient fan cooling to
allow the magnetron to run unloaded without overheating. I doubt that a
modern oven would last more than 10 minutes if used in the same way.

Bill.
 
"Bill Bailley" <JustMe@Home>
I did see one that had been "improved" by its owner. This unit was used in
a
very busy snack bar. The proprietor had enough knowledge to defeat the
door
and safety interlock switches. The timer gear mechanism had failed some
time
before, so the oven ran continually. Door open or closed, it ran. This was
a
time saver of a sort, as long as he remembered he had put food inside. He
told me that the food didn't burn so easily if the door was part open.!!!
The oven was a fairly chunky older model and had sufficient fan cooling to
allow the magnetron to run unloaded without overheating. I doubt that a
modern oven would last more than 10 minutes if used in the same way.
Click to expand...

** A similar story was reported in the Serviceman column in EA some years
back. It was uncovered during an investigation of false triggering of a
nearby burglar alarm - any connection with your example ??




............ Phil
 
there should be 3 swtiches, two that run in series (that work the power
side) and 1 that if not switched upon turn n, will blow the ass out of the
main fuse.
 
"amstereo" wrote


there should be 3 swtiches, two that run in series (that work the power
side) and 1 that if not switched upon turn n, will blow the ass out of
the
main fuse.


*** There are donkeys in the main fuses now,my oh my,the march of
technology(and copy cat of Septic unashamed public wankers) continues
unabated.

Brian Goldsmith.
 
crooked door, opens door,hears bang, finds pieces of powderd glass all over
the place? I'd say thats blowing the ass out of it (or would you
perferblowing the 'shit'out of it.

Stop trying to count up brownie points. no-one's laughing with you, they're
laughing at you.
 
"amstereo" <

crooked door, opens door,hears bang, finds pieces of powderd glass all
over
the place? I'd say thats blowing the ass out of it (or would you
perferblowing the 'shit'out of it.
Click to expand...

** Take it easy - you wrote the American spelling of arse - ie ass.

An ass is a donkey in the rest of the world.



.......... Phil
 
ass arse, jail gaol, its all the same thing. write ass in school, and you
still get told off,
 
"amstereo" <amstereo@optushomeDOTcompanyDOTaustralia>

ass arse, jail gaol, its all the same thing. write ass in school, and you
still get told off,
Click to expand...

** Good thing too - the word is spelt " arse ".

Example sentence - " my teacher is an arse".

Using "ass" turns the teacher into a quadruped.





......... Phil
 
"Phil Allison" <philallison@optusnet.com.au> wrote in message
news:4026b3db$0$28866$afc38c87@news.optusnet.com.au...
"amstereo" <amstereo@optushomeDOTcompanyDOTaustralia

ass arse, jail gaol, its all the same thing. write ass in school, and
you
still get told off,


** Good thing too - the word is spelt " arse ".

Example sentence - " my teacher is an arse".

Using "ass" turns the teacher into a quadruped.



........ Phil

Using 'arse' turns them into a raging beast.
Click to expand...

Ken
 
Ken Taylor <ken123@xtra.co.nz> wrote in message
news:c06cut$12sro1$1@ID-76636.news.uni-berlin.de...
Phil Allison <philallison@optusnet.com.au> wrote
amstereo <amstereo@optushomeDOTcompanyDOTaustralia

ass arse, jail gaol, its all the same thing.
write ass in school, and you still get told off,

Good thing too - the word is spelt " arse ".

Example sentence - " my teacher is an arse".

Using "ass" turns the teacher into a quadruped.

Using 'arse' turns them into a raging beast.
Click to expand...
One of the neighbours kids was stupid enough to
make smart arsed remarks about how short one of
the women teachers is, in the first week at highschool,
in front of quite a bit crowd in the canteen apparently.

Apparently she went completely ballistic |-)
 
"Rod Speed" <rod_speed@yahoo.com> wrote in message
news:c06e2r$135nik$1@ID-69072.news.uni-berlin.de...
Ken Taylor <ken123@xtra.co.nz> wrote in message
news:c06cut$12sro1$1@ID-76636.news.uni-berlin.de...
Phil Allison <philallison@optusnet.com.au> wrote
amstereo <amstereo@optushomeDOTcompanyDOTaustralia

ass arse, jail gaol, its all the same thing.
write ass in school, and you still get told off,

Good thing too - the word is spelt " arse ".

Example sentence - " my teacher is an arse".

Using "ass" turns the teacher into a quadruped.

Using 'arse' turns them into a raging beast.

One of the neighbours kids was stupid enough to
make smart arsed remarks about how short one of
the women teachers is, in the first week at highschool,
in front of quite a bit crowd in the canteen apparently.

Apparently she went completely ballistic |-)

Short tempered, eh?
Click to expand...

Ken
 
On Sun, 8 Feb 2004 23:08:12 +1000, "amstereo"
<amstereo@optushomeDOTcompanyDOTaustralia> wrote:

crooked door, opens door,hears bang, finds pieces of powderd glass all over
the place? I'd say thats blowing the ass out of it (or would you
perferblowing the 'shit'out of it.

Arse (not ass) is the correct spelling of the word for Australia.
Click to expand...
This is "aus.electronics" after all.
Stop trying to count up brownie points. no-one's laughing with you, they're
laughing at you
Click to expand...
 
<KLR> wrote in message news:eq5e2058t88o9hfi6gjh9t5biddpld01vo@4ax.com...
On Sun, 8 Feb 2004 23:08:12 +1000, "amstereo"
amstereo@optushomeDOTcompanyDOTaustralia> wrote:

crooked door, opens door,hears bang, finds pieces of powderd glass all
over
the place? I'd say thats blowing the ass out of it (or would you
perferblowing the 'shit'out of it.

Arse (not ass) is the correct spelling of the word for Australia.
This is "aus.electronics" after all.

Stop trying to count up brownie points. no-one's laughing with you,
they're
laughing at you


Thank you KLR. I was thinking I had posted into some juvenile forum where
Click to expand...
rude words scored points, and atrocious grammar was a point multiplier.
I shall apply the Microsoft loser loser. This is also sometimes called the "
ill-file ", but I'm sure you know what I mean.

Bill.
 
You must log in or register to reply here.

Welcome to EDABoard.com

Sponsor

Back
Top