AUSTRALIA.EDU EMAIL SCAM

[|-|ercules]

Hi again!

http://tinyurl.com/AUSTRALIA-EDU-EMAIL-SCAM

It's still fraud. If you offer a service for free then you can't add
in crippled features such as months to be activated unless you put a *
next to free, like FREE*.

Then underneath you have to say *Free offer has longer wait time than
paid service.

It's ILLEGAL to lure people with a free offer and then ask for money
to actually receive the service.

http://tinyurl.com/AUSTRALIA-EDU-EMAIL-SCAM

Graham

(posted to aus.tv, aus.politics, aus.legal, aus.computers,
aus.electronics, aus.cars, aus.media-watch, misc.legal)

(CC: kerrianne@nine.com.au,
10news@ten.com.au,
news@nine.com.au,
don@iigwest.com,
aca@nine.com.au,
aske1@talktalk.net,
david@nautilusinvestigations.com.au,
mjones@bennettphilp.com.au,
marshalls@winqld.com.au,
rocknews@winqld.com.au,
newsdesk@theage.com.au,
subscriber.benefits@theage.com.au)

On 9/16/10, Graham Cooper <grahamcooper@gmail.com> wrote:

I was going to say fair enough, but 'please don not contact us again'
is a bit smug isn't it?

Graham Cooper
Groom Computer
Wife Finder

On 9/16/10, australia.edu Support Department <support@australia.edu> wrote:
Sir,

This is a free email service, it is an optional experience, if you are
concerned for your information or security, simply do not apply. If you
do
not wish to donate, do not donate, your account will still be reviewed
anyway. If you search online message board or google you will see that
we
are an active community. At no point is a donation required, we do give
preference to people who help us offset our costs and put them ahead in
the
queue.

At the time of this email 694 applications are in the queue for review,
this week 980 users have been approved. 482 users were denied (ususally
due
to inappropriate screen names or obvious attempts at spam or fraud).

So in two days 1462 applications were reviewed. The date of application
on
those applicants were mostly from last week. Of the 980 who were
approved
there 8 donations. We generally speaking take the time to adress the
concerns of people from the community and are open and willing to share
information when we find it appropriate.

If you have experienced a significant delay in getting an email with us,
we
apologize. However we consider this matter closed, if you have any
support related issues or questions please feel send them in, otherwise
please do not contact us again.

Sincerely,

Australia.edu Support

On Tue, Sep 14, 2010 at 2:01 PM, Graham Cooper
grahamcooper@gmail.com>wrote:

[Telecommunications Ombudsman added]


How does a site with less than 10,000 hits a day to a long term web
mail program (i.e. small amount of regular clients) need full time
staff to take weeks to approve accounts?



On 9/15/10, australia.edu Support Department <support@australia.edu
wrote:
Actually it isn't but thanks for sharing your concern with us. Due
to extremely high numbers of requests, and the fact that an .edu email
attracts a lot of potential abuse, we are required to systemically and
manually check every application to cut down on spamers and other
obvious
attempts To do this we have to employ staff to check every account,
we
ask for a non-required (meaning every application is reviewed
regardless
of
donation) donation to offset the cost of running the service. It is
not
our
intention to "fraud" anyone, and to be quite honest we are
considering
closing the system to new applicants all together.

Sorry for you any inconvenience or confusion this may have caused you.
Thank you for your time.

Australia.edu Support.

On Tue, Sep 14, 2010 at 12:22 AM, Graham Cooper
grahamcooper@gmail.com>wrote:

You know advertising for a free account and not approving them while
asking for $20 to "speed up the approval" is false advertising and
fraud.

Graham

--
You can take a woman to a Mozart concert
but you can't make her listen!

 

[Sylvia Else]

On 17/09/2010 6:36 PM, |-|ercules wrote:

Hi again!

http://tinyurl.com/AUSTRALIA-EDU-EMAIL-SCAM

It's still fraud. If you offer a service for free then you can't add
in crippled features such as months to be activated unless you put a *
next to free, like FREE*.

Then underneath you have to say *Free offer has longer wait time than
paid service.

It's ILLEGAL to lure people with a free offer and then ask for money
to actually receive the service.

http://tinyurl.com/AUSTRALIA-EDU-EMAIL-SCAM

Graham

It would be a bit questionable if they committed themselves to a time
within which the free email would be active, but then asked for money
before they would deliver within that time. But as far as I can see they
haven't.

Sylvia.